Eternidade para resolver os problemas
Demoram uma eternidade para resolver os problemas. Ficamos sem serviços vários dias até resolveram problemas como logins e coisas do género. No entanto já pagamos o serviço e perdemos dias.

Plano Digital is a Portuguese subscription-sharing platform designed to help users save on popular streaming services. With a diverse catalog that includes offerings such as Netflix, Disney Plus, and Spotify Premium, the company facilitates the sharing of subscriptions among users through family plans while maintaining compliance with usage regulations. Targeting a wide audience, Plano Digital has garnered a customer base of over 50,000 satisfied users who seek to optimize their entertainment expenses. The company provides 24/7 customer support, ensuring that clients receive timely assistance for any inquiries or issues related to their subscriptions. By connecting users and enabling cost-effective access to various digital services, Plano Digital aims to enhance the streaming experience for its customers.
Plano Digital receives high praise for its speed and professionalism, with many customers highlighting the excellent service and availability of support staff. Reviewers frequently express satisfaction with their long-term use of services like Netflix, Spotify, and YouTube Premium, noting that the team is responsive and resolves issues effectively.
However, there are significant concerns regarding account security and service continuity. Several customers report negative experiences, including account theft and difficulties accessing services after a few months. Complaints also mention a lack of transparency and issues with refunds when services are discontinued. Despite these criticisms, the overall sentiment remains positive, with a strong recommendation for the company's offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 578 | 100% | +1.6 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 29 |
| Jul 24 | 3.7 | 15 |
| Aug 24 | 4.8 | 19 |
| Sep 24 | 4.9 | 20 |
| Oct 24 | 4.2 | 12 |
| Nov 24 | 2.6 | 11 |
| Dec 24 | 1.2 | 5 |
| Jan 25 | 2.7 | 12 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 4.3 | 9 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ótima relação/qualidade preço e ajuda a ter uma poupança significativa por mês quando principalmente quando se tem vá...”
“Subscrevi ao plano Spotify através da Spliiit e, pouco depois, fui contactada por quem dizia ser o “proprietário” do...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Streaming Services.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | −37% | 578 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | −21% | 100 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Plano Digital is #1 of 5 on overall rating in this group.
500 reviews of Plano Digital. Filter by what matters to you.
Demoram uma eternidade para resolver os problemas. Ficamos sem serviços vários dias até resolveram problemas como logins e coisas do género. No entanto já pagamos o serviço e perdemos dias.
Inicialmente tudo correu muito bem. Durante meses sempre a mesma conta e o mesmo login (tal como estava, na altura, descrito no site) Infelizmente os últimos 3 meses já não foi assim. A conta caiu e desde que foi substituída nem um mês durava. Neste espaço de tempo tive cerca de 6 contas! Claro que perdi o acesso aos favoritos e histórico do que vi e andava a ver. Ora, pra ter uma conta dessas mais vale arranjar noutro lado que é bem mais barata
contratei um serviço, inicialmente 12 meses sem troca de login por um valor. foi trocado por 12 meses com troca de login e um valor acima, pois podia receber um voucher mas so a troca de serviços e não a troca de €€
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Ja sou cliente a mais 2 anos sempre com ótimos preços e atendimento ,nesta última compra nao sabia que tinha de por nas observações o email que cria o serviço nem sabia que tinha esse campo foi para outro email,ao qual eu nao cria.foi me dito que devia ter posto uma observação, mas tem um print com email que eu cria no telegram.por isso desta vez estou descontente
Estão sempre a trocar o user da subscrição Netflix, tenho que ser sempre eu a entrar em contacto com o apoio para me darem um novo user, para além disso cada vez que o user é trocado faz-me perder os favoritos.
Plano Digital is a Portuguese subscription-sharing platform designed to help users save on popular streaming services. With a diverse catalog that includes offerings such as Netflix, Disney Plus, and Spotify Premium, the company facilitates the sharing of subscriptions among users through family plans while maintaining compliance with usage regulations. Targeting a wide audience, Plano Digital has garnered a customer base of over 50,000 satisfied users who seek to optimize their entertainment expenses. The company provides 24/7 customer support, ensuring that clients receive timely assistance for any inquiries or issues related to their subscriptions. By connecting users and enabling cost-effective access to various digital services, Plano Digital aims to enhance the streaming experience for its customers.
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