Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.5	111	100%	-0.6	● Low

4.5 / 5 overall

111 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.1▼ 0.6
12-month avg: 4.5
All-time: 4.5
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
Platinumlist TicketsThis company	4.5 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	3.7 out of 5 (good)	3.3 out of 5 (fair)	—	111
BilletRéduc	2.6 out of 5 (poor)	100 out of 100	1.9 out of 5 (poor)	1.4 out of 5 (poor)	—	+9%	424
IONOS \| ionos.de	4.5 out of 5 (good)	50 out of 100	—	—	—	—	20,156
Miss Hosting	4.5 out of 5 (good)	67 out of 100	—	—	—	—	5,849
Federico Content Creator	1.2 out of 5 (poor)	100 out of 100	1.0 out of 5 (poor)	1.1 out of 5 (poor)	1.0 out of 5 (poor)	—	1,002

Bottom line: Platinumlist Tickets is #1 of 5 on overall rating in this group.

Soha AZIZ

1 review

May 21, 2025

Featured

Easy to use

Good and easy

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Nayef Almosawi

1 review

May 24, 2025

Featured

Ease of use!!!

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Tamseel

1 review

Jul 1, 2025

Featured

It was quick,reliable and accurate.I…

It was quick,reliable and accurate.I requested to change the date and platinum list staff Mr.Marwan helped me immensely to do so.I am really thankful for his meaningful service.

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SAIF EDDINE LEMMA

1 review

Jun 27, 2025

Featured

Mr sherouk from platinumlist is the…

Mr sherouk from platinumlist is the best👌very helpful, thank you!!!

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Janara Mametomur

1 review

Jun 20, 2025

I bought ticket to Nurlan Saburov…

I bought ticket to Nurlan Saburov concert which was cancelled. And my cart was canceled before. I asked them to refund to my other account. Which they refused. And asking me to get letter which is possible only if I visits bank and get it. Which is not possible during work hours. I’m running after them to get my money back

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Reena

1 review

Jun 18, 2025

Fraud company, harassment of customers

These are a fraud, scam company that needs to be investigated. The customer service rep Mohab is a harasser, and is mentally sick. He harassed me for 11/2 hours straight without addressing my issue. This man needs help as after a point I was messaging him just to se how much he enjoys torturing customers. He himself says it was his pleasure at the end. My issue: I’ve been trying to book tickets for weeks. Email reps did not solve my problem and gave me multiple reasons instead. Then I was told to contact via WhatsApp. By then my payment to book any tickets are not going through. Yet they don’t realize and keep insisting I book more expensive seats since the cheaper ones sold out due to them not responding for weeks on end. I refuse to pay extra and tell them to price adjust. That’s where Mohab came in and well I don’t have anything good to say about him. His behavior would get him banned from working again in most other countries. This company is a SCAM for keeping guys like Mohab and anyone who chats with him will know what I mean. Platinumlist still has not responded see to my wattsapp message via their manager nor price adjusted tickets.

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Ayra

1 review

Jun 18, 2025

Total SCAMS

Total SCAMS. Tried ordering concert tickets to Shreya Ghishal concert in Dubai and payment and multiple credit cards wouldn't go through. Their customer service did not even address the real problem and stalled for 3 weeks by which the section 1 tickets sold out. I told them they needed to give me the next section tickets at the same cost since this was not my fault. No response! Shameful! The customer service, weather email, phone or watts app show no regard to actually solve customers issues, they treat you like a joke! I spent over 2 hours daily for three weeks to try to get the concert tickets and now they are just ghosting me. One told me to just pay more (double the price for the next category)- this answer just shows their ignorance since my payment for any category is not going through and how unjust these people are- they should honor the original price for me as its not my fault Platinumlist did not address my problem in THREE weeks!

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1 review

Jun 8, 2025

Amazing Customer Service

Amazing Customer Service. Timely response and support. 👍 impressed

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Neda Farjadi

1 review

May 28, 2025

Received world class customer service.

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Nachiket Shetye

1 review

May 22, 2025

Easy Booking & Best Price - Meryal Waterpark

The ticket booking process was fairly simple, it gave us the best deal on the tickets. The ticket were geniune and easy to redeem. Would highly recommend booking on the platform.

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Mohammed Alhamayda

1 review

May 21, 2025

Easy and Fast

I had a very pleasant experience buying my event ticket through Platinumlist website. The overall experience was easy and no errors occurred with me

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Hasan Saleh

1 review

May 18, 2025

Thank you so much

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Ajay Josh

1 review

May 18, 2025

Easy and simple

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Catherine Carriot

1 review

May 16, 2025

Perfect experience very simple👌

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Kamal Alghamdi

1 review

May 16, 2025

Good and fast

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mahek hotwani

1 review

May 15, 2025

Awesome

Excellent service

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Aesha

1 review

May 15, 2025

For the Backstreet Boys concert I…

For the Backstreet Boys concert I waited for hours then I was early in line for the tickets got good tickets paid then the page went down. Trying to reach out to them is really difficult. Didn’t get a refund. Now booked tickets to a beach in khobar. Paid extra for full refund. I didn’t get a receipt with the breakdown of how much I paid and now I want a refund waited in chat for hours, no one. Now I find out to get a refund that I paid for I need to email them with documents and refund within 7 to 15 days. This is ridiculous.

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Maribeth Dominguez

1 review

May 12, 2025

Efficient and very user-friendly…

Efficient and very user-friendly prompts.

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alanim

1 review

May 12, 2025

Good and very fast no problem happen

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Abdullah Alghamdi

1 review

May 9, 2025

Easy to book and purchases

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Month	Average	Reviews
Apr 25	4.7	39
May 25	4.6	55
Jun 25	2.6	5
Jul 25	5.0	4
Aug 25	4.5	8

Platinumlist Tickets reviews & trust report

Platinumlist Tickets has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 98 positive reviews

Top complaintsof 8 negative reviews

How it compares

Reviews