Platinumlist Tickets is an online ticketing platform that specializes in providing access to a wide range of events, including concerts, sports, theater performances, and festivals. The company aims to simplify the ticket purchasing process for consumers by offering a user-friendly interface and secure transaction methods. Customers can browse various events, compare ticket prices, and purchase tickets directly through the website, platinumlist.net. The target market for Platinumlist Tickets includes event-goers, entertainment enthusiasts, and organizers looking to promote their events. By providing a centralized platform for ticket sales, the company facilitates connections between event organizers and audiences, enhancing the overall event experience. With its commitment to customer service and a comprehensive selection of events, Platinumlist Tickets serves as a reliable resource for anyone seeking to attend live entertainment in their area.
Platinumlist Tickets receives high praise for its fast and efficient service, with many customers highlighting the helpfulness of staff like Marwan and Sherouk. Reviewers appreciate the seamless booking process and the ability to make changes easily, often noting the outstanding customer service they experience.
However, some consumers express frustration over ticket issues, including incorrect purchases and difficulties with refunds for canceled events. Complaints about customer service interactions also emerge, with a few describing negative experiences that detract from the overall satisfaction. Despite these criticisms, the majority of feedback remains positive, emphasizing the company's reliability and quick response times. Overall, Platinumlist Tickets is viewed favorably, particularly for its customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 111 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.7 | 39 |
| May 25 | 4.6 | 55 |
| Jun 25 | 2.6 | 5 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 4.5 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 111 most recent reviews.
“Really easy and useful way to make changes to a booking”
“I bought tickets for Rami Sabri and Maha Fatoni in world trade center , the concert must start at 8 pm , but unfortun...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.7 out of 5 (good) | 3.3 out of 5 (fair) | — | 111 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | — | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Platinumlist Tickets is #1 of 5 on overall rating in this group.
111 reviews of Platinumlist Tickets. Filter by what matters to you.
the service was smooth, but I wasn't able to avail the Fazzaa discount as there is no Discount code provided by platinumlist and the Fazzaa helpline suggested I visit a booth to purchase the tickets from which was not possible. Kidnly advise how I can claim the Fazzaa discount for future events.
Bought tickets through Platinumlist a few times — found better deals than on other platforms. For Pluma events, it’s the only place to buy online. Would be nice to see more unique offers, not the same listings as everywhere else. The downside is that cards don’t always go through on the first try, and promo codes from Instagram or bloggers often don’t work, even if the conditions seem to match.
I bought three adult tickets online today. We then went to Atlantis Palm to go to the Dubai balloon. I went into the office and they told me when they scanned 2 of the tickets. It said that they have already been redeemed in March. I was so embarrassed about this And we had to wait around for an hour till platinum list. Finally sent me two more tickets when I went back to the office the lady at the desk said that only one of the tickets is usable and the other one said redeemed again so I got embarrassed for the second time and then had to contact platinum list again for them to send me the third ticket. The guy asked me for evidence which I screenshot it the balloons screen to show that the tickets came up redeemed in March. It did get sorted finally They have refunded me partially for the inconvenience they caused.
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The site was glitchy. It would stop working and had to wait
Platinumlist Tickets is an online ticketing platform that specializes in providing access to a wide range of events, including concerts, sports, theater performances, and festivals. The company aims to simplify the ticket purchasing process for consumers by offering a user-friendly interface and secure transaction methods. Customers can browse various events, compare ticket prices, and purchase tickets directly through the website, platinumlist.net. The target market for Platinumlist Tickets includes event-goers, entertainment enthusiasts, and organizers looking to promote their events. By providing a centralized platform for ticket sales, the company facilitates connections between event organizers and audiences, enhancing the overall event experience. With its commitment to customer service and a comprehensive selection of events, Platinumlist Tickets serves as a reliable resource for anyone seeking to attend live entertainment in their area.
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