Pony O Hair Accessories specializes in innovative hair care products designed to cater to diverse hair types and styling needs. The company offers a range of bendable hair ties and ponytail holders that are crafted to be comfortable, non-damaging, and suitable for fine to slightly thick hair. Their products are available for purchase on Amazon and are targeted primarily towards individuals seeking practical and stylish solutions for everyday hair styling. Focused on enhancing the hair accessory experience, Pony O's offerings are designed to provide both functionality and aesthetic appeal. The brand is committed to empowering small businesses, often partnering with them to bring their unique products to a wider audience. By prioritizing quality and customer satisfaction, Pony O aims to meet the needs of consumers looking for reliable and effective hair accessories.
Pony O Hair Accessories receives mixed feedback from consumers, reflecting both satisfaction and frustration. Many customers express love for the products, particularly highlighting their effectiveness for long and thick hair, with some stating they make styling easy without damaging waves or curls.
Positive reviews often mention fast shipping and responsive customer service, with one customer praising the owner for personally addressing a lost order. However, a significant number of reviews criticize the products for not holding hair securely, especially for those with fine or thin hair, leading to disappointment. Issues with delivery and product durability are also common complaints, with some consumers reporting that the accessories slip out or become unusable quickly.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 101 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
“The bun bar, bling, pins and pony-I’d make it easy to style my long, thick, wavy hair without ruining my waves/curls”
“I ordered Nov 22, my order never arrived in Mexico”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Quality | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | — | 101 |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 3.8 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: Pony O Hair Accessories is #5 of 5 on overall rating in this group. On delivery, Beauty Works scores higher (5.0 vs 2.9).
101 reviews of Pony O Hair Accessories. Filter by what matters to you.
These ponies are seriously some of the best! Not only do they keep my hair in place, but they have different sizes for different hair types and styles. And they are so beautiful! I have purchased from them many times and would definitely recommend them if you are wondering if they work, they do!
I love the pony o! I have a ton of hair but it’s fine so everybody mistakes it for being thick and I can’t believe how light it feels on my head in this!! It’s great that I can take my hair out and not lose a chunk of hair along with it getting caught up in the elastic. The accessories are an easy way to glam up your look quickly!
This company does not back their product. I purchased in January, wrote to them in September that it broke. The internal metal was no longer connected. Their answer? They offer 10% off the purchase of a new one and it is designed to wear out after so many uses. I barely use it! How is that good for the environment? Will not purchase more and do not recommend. Update 8/19/2022-response to PonyO: I didn’t use it more that 50 times and stored it flat. I do not recommend a company that does not back their product or help buyers. I did receive a call from the CFO today and he is sending me a new one based on my usage. I really appreciate the personal call.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 39% are 1–2★.
I LOVE my Pony-O! I've had short hair (pixie cut short) for 34 years and then I decided I wanted to explore long hair. I was completely frustrated because I couldn't do anything and all the women in my family couldn't help because they had short hair all their lives and didn't know how to do anything with long hair either. I took a chance and bought a pony-o and bun bar because I wanted to keep my hair off my neck in the summer but I didn't know how to do a bun with a normal hair tie. I instantly fell in love with the pony-o because it was fast, easy to do, and secure. I fell in love with the bun bar because my hair looked full and was secure all day. The bun bar was so easy to do I managed to do it FIRST TRY!! Plus, no pressure headaches!! It feels like I unlocked a magical tool for long hair and I told all my friends with long hair to try it out.
These are truly amazing! I was skeptical. I figured I would get it and would have trouble using it because I’m am NOT good at doing hair. These are INCREDIBLY easy to use, and they just make your hair look perfect. They do not damage your hair or pull. They make your hair look so much fuller as well. I cannot say enough good things! Very happy customer!
I just love Pony oh! My hair is thin and fine now, I had never used to be it's been damaged a lot. Pony o makes me look like I have a lot of hair and it stays in for days if I sleep in it. Never had any problems with it falling down and I absolutely love all the bling! Just wish they would get red!!!
Was so excited to try this with all the good reviews I'd read but I was so disappointed when it finally arrived. Having spent loads on shipping I had high expectations. Doesn't hold my long fine, straight hair for long at all. Keep having to pull it tight as it keeps slipping down. Looks like it's back to hair bands again for me.
Product doesn't work, don't waste your money.
Purchased recently, bought the XL and the mini (for top mini pony tails) from the official Pony O website. After seeing countless positive reviews on facebook,I thought it was a great opportunity to buy. All up was about $30 including shipping. Dont waste your money. As someone who works in a grocery store, this doesnt stay up and I have to constantly re do my hair. I wouldnt use it again as it only stays up for about 15/20 mins and it starts to go loose and my hair falls of. As my job requires food safety, I think a hair tye is alot better thn the pony o.
Tried getting mullet at there barber shop and they made me look like a hippie never going back! 1 star!
I ordered Nov 22, my order never arrived in Mexico. 7 weeks later, I requested my order to be reshipped to a US address. They first agreed, but then cancelled the reshipment because the original order showed a failed delivery. My address was correct and they admitted they were having issues with their shipments to Mexico and no longer offer it. Nothing on the tracking indicates where the package is and they are expecting me to go on a wild goose chase 2 months after purchase? Absolutely horrendous. They could have easily fixed this situation. Now I have to dispute the charge and warn others that they do not care whether you get your order or not. I ordered over $100 worth as they were meant to be Christmas gifts. Overall an extremely disappointing experience and I would never order again. Edit in reply to Pony-o reply: The tracking I was given for the reshipment to the US address still says acceptance pending (as of this moment) and has not updated since jan 8. I have been not been given any new tracking number. I was however told that that reshipment was cancelled because of the delivery attempts in Mexico. The tracking for the Mexico address does NOT says anything about it being available for pickup. Also there is a lobby that receives all packages and always has someone there. Always. So unless you can provide me the address where this package apparently is waiting for pickup, I don't even know where to check.
The order process was easy, and they arrived quickly. As a first-time buyer, I was hesitant on how well these would work but I absolutely love them! I love them so much I bought a couple different items. I love how easy these are to use, I love the tutorial videos (bc let's face it, we have grown up using elastic bands and don't know any different, so videos help!) and I looovee now pulling clumps of hair out after fighting with the elastic band. My hair can grow!! I also like to run on my treadmill and the pony-o does not come loose which is nice. The elastic bands always slip down since I have fine hair, Another benefit is that these don't stretch out, you can do ponytails and buns and a variety of styles. I went from 1 order to 3 (had to buy different colors and bun barz) and I'm thinking of buying some for xmas gifts. Highly recommended!!
Really good for a ponytail, love them 😍
I bought one item, I ordered to Europe. Your company took money for VAT but then kept it and I had to pay VAT again when the item arrived to my country. You don't react on my emails. Update: thank you for prompt reaction and refund after I wrote this review.
I saw this on Facebook and watched the testimonials of people who had fine hair like mine so decided to try it. I absolutely love this product! It does everything it states! I did watch the tutorial to put it on, but once I did it, I was so excited by the results! My pony tail looked thicker and was not uncomfortable to wear thru exercise, as well as the rest of day! I plan on buying the bling one and the ones to it a bun in my hair to see how that works! For the price and style and comfort, I highly recommend this fun accessory!
I am addicted to this product. My hair is super fine/thin and hair ties really damage it. The PONY-O gives me so much volume without breaking my hair. TOTAL GAME CHANGER.
I finally got the product, and it’s good for thin hair so I’m happy with it. But, the shipping cost, especially to Norway, is way too high! I ended up paying a total of $70 for products worth $45. All because of the additional taxes and fees on the Norwegian border! It’s way too expensive for us, too bad because the product itself is good…
It took me a few days to actually get used to not feeling anything or any tightness on my ponytail and I honestly didn't think I was going to like them at all and I wear ponytails every day but once I got used to it, I ordered 4 more and another bling ring... Trust this, if you give it a chance you will really love not feeling the tightness anymore and if you turn your PonyO towards your face more it lifts your hair and it looks SOO MUCH thicker! I will never be without these again, I absolutely love the bling rings!! They turn a casual ponytail into a dressy hairstyle and let me tell you the bun bar was no different, I didn't like it in the beginning lol I have hair down to my waist and it just took me a few tries and now I love it too! You really have to get used to not feeling your hair being pulled tight but it's tight you just don't feel it, I wrote them off too quick, so don't do that trust me you will love the comfort and extra volume
I ordered the original pony o and a bun barz. Delivery was slow and expensive. The pony o is good, it holds my wavy, fine hair well. I cannot get to grips with the bun barz though - I've watched various videos but still find that the ends of the bun barz come apart quickly, and my hair falls out of it.
Pony O Hair Accessories specializes in innovative hair care products designed to cater to diverse hair types and styling needs. The company offers a range of bendable hair ties and ponytail holders that are crafted to be comfortable, non-damaging, and suitable for fine to slightly thick hair. Their products are available for purchase on Amazon and are targeted primarily towards individuals seeking practical and stylish solutions for everyday hair styling. Focused on enhancing the hair accessory experience, Pony O's offerings are designed to provide both functionality and aesthetic appeal. The brand is committed to empowering small businesses, often partnering with them to bring their unique products to a wider audience. By prioritizing quality and customer satisfaction, Pony O aims to meet the needs of consumers looking for reliable and effective hair accessories.
This profile hasn't been claimed by the business owner.
