Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.0	60	100%	-0.2	● Low

3.0 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jan 2026.

Last 3 months: 3.3▼ 0.2
12-month avg: 3.0
All-time: 3.0
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Trend	Reviews
Power PlayThis company	3.0 out of 5 (fair)	100 out of 100	3.3 out of 5 (fair)	2.8 out of 5 (fair)	+168%	60
Origin Energy	4.4 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	3.6 out of 5 (good)	—	1,000
Wessex Water	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.7 out of 5 (good)	—	1,000
So Energy	4.4 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.4 out of 5 (good)	—	999
Calor Gas Ireland	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	3.4 out of 5 (fair)	—	696

Bottom line: Power Play is #5 of 5 on overall rating in this group. On website & app, Wessex Water scores higher (4.7 vs 2.8).

Reviews

60 reviews of Power Play. Filter by what matters to you.

3.0ⓘ

Customer reviews (60)

21 reviews in the last 12 months

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Carson Horak

1 review

Jan 23, 2026

Featured

Great Customer Service

Great customer service help to navigate my intro to the site

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Aris Bernal

1 review

Jan 8, 2026

Very helpful and resolved the problem.

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David Naylor

1 review

Jan 8, 2026

Amazing Gaming site

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chris ess nine two thousand

1 review

Jan 7, 2026

Excellent chat support & policies witnessed and experienced so far....

I haven't punted, here, much; but, only because I like only certain game studios, to have begun with; and I hadn't studied this place, enough, the few times I'd been there, thinking just that, PERHAPS, they might not have had as large a selection as I'd have preferred. I went back there, the other day, querying about something to do with what I believe had become, expired bonuses--just a bit of clarification because they appeared to maybe still be available. I've always found their chat very helpful and polite and I think a lot of punters here on this website are commenting to that effect, quite a few of them; and, so, the operator for the chat came on and it was two in the morning and he was nothing but courteous and pleasant and had actually randomly, without my having asked for it, a $10 bonus into my account because they were totally right; the bonuses had expired; but they weren't available; and, I guess, because of any kind of even possible confusion; even though I didn't question them because I saw that I was wrong; the gentleman had proffered me, quite-random-but-very-generous $10 bonus, in my my account. I thanked the gentleman; and, had told them, in the comments section, which is made for the commenting on the experience given by the chat; I wrote that I will have been coming into a tiny touch of monies shortly thereafter and that I will remember them for doing something that casinos don't need to do which is provide these courtesy gestures; and that I would return to thank them by playing with them and giving them my loyalty and attention, in the least. And so today is that day, whereby the funds have came; and I'm about to go deposit there. Reddit is filled with cranky people I find and they're very group think enabled now they don't have the best things to say about this establishment but they don't have the best things to say about any establishment and I am saying this only because I intend to kind of see whenever it might happen how the withdrawal process goes at this establishment because that is probably my number one priority but because they stunned me with their lovely nice random bonus I will have to trust that they are within four hours like most people say and that they can even be quicker. But at this point I am satisfied overall it's just I wish I could review them on their withdrawal processes as they stand but as it stands I'm just wanting to say another thanks to them for what they did and I'm sure everything else will go just fine so if you're looking for a new place to try you should probably try this one but don't go asking in my opinion for random bonuses because we shouldn't take advantage of people who do things like that and this is an example of a person doing something like that because they were told as a policy to be nice to us and to do these things so let's make sure that we can keep having them do that only because they felt like they could've and not because we start demanding it. But thanks for listening and take care.

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Month	Average	Reviews
Mar 25	1.0	5
Apr 25	—	0
May 25	1.5	2
Jun 25	1.0	1
Jul 25	1.7	3
Aug 25	4.4	11
Sep 25	3.3	7
Oct 25	2.5	8
Nov 25	4.6	7
Dec 25	3.0	6
Jan 26	2.6	10

Power Play reviews & trust report

Power Play has a mixed customer experience.

Best for

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 30 positive reviews

Top complaintsof 29 negative reviews

How it compares

Reviews

Customer reviews (60)

Great Customer Service

Very helpful and resolved the problem.

Amazing Gaming site

Excellent chat support & policies witnessed and experienced so far....

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About Power Play