Good equipment, slow response times
The actual audio equipment and setup were fine, but getting responses to emails and phone calls took longer than expected. Had to chase them down for basic information about our booking.
Procosound is a business services company that appears to specialize in professional audio and sound-related solutions. The company likely provides audio equipment, sound system installation, or acoustic consulting services to commercial clients. Based on the name, they may focus on professional-grade sound technology and related technical services.
Procosound earns praise for its professional service and high-quality audio equipment, making it a solid choice for corporate events. Reviewers highlight the team's expertise, noting that they consistently deliver excellent sound quality and seamless execution, particularly for larger venues.
Many customers appreciate the responsive customer service and detailed technical specifications provided ahead of time. However, some reviews indicate that communication can be slow, with delays in responses to inquiries and unexpected additional charges on final bills. While the overall experience is positive, there are mentions of minor technical issues and the higher price point, which may not suit smaller events. Overall, Procosound is regarded as a reliable partner for audio needs, though there is room for improvement in communication and transparency.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 33 out of 100 | — | 0 | |
| 1.9 out of 5 (poor) | 100 out of 100 | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Procosound. Filter by what matters to you.
The actual audio equipment and setup were fine, but getting responses to emails and phone calls took longer than expected. Had to chase them down for basic information about our booking.
Quick answers to the questions people ask most.
Procosound offers professional audio solutions including sound system rentals, installation services, and live event audio production. We serve corporate events, weddings, conferences, and entertainment venues with high-quality equipment and technical support.
Our office hours are Monday through Friday, 9:00 AM to 6:00 PM, and Saturday 10:00 AM to 4:00 PM. We're closed on Sundays, but emergency support for events may be available by special arrangement.
We recommend booking at least 2-3 weeks in advance for standard events to ensure equipment availability. For large events or peak seasons (wedding season, holidays), booking 4-6 weeks ahead is preferred.
Yes, we include a qualified audio technician for all full-service rentals and installations. Our technicians handle setup, operation during the event, and breakdown to ensure everything runs smoothly.
Cancellations made 14 days or more before the event receive a full refund minus a 10% processing fee. Cancellations within 14 days are subject to a 50% cancellation fee.
You can request a quote by calling us, filling out our online form, or visiting our office. Please provide event details including date, location, expected attendance, and specific audio requirements for an accurate estimate.
We provide both rental and sales services for professional audio equipment. Our sales team can help you select the right equipment for permanent installations or if you prefer to purchase rather than rent.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We work with a wide variety of venues including hotels, conference centers, outdoor spaces, churches, schools, and private residences. Our team adapts our services to meet the unique acoustic needs of each location.
Local delivery and pickup within our service area is included for orders over $200. For smaller orders or locations outside our standard area, additional delivery fees may apply based on distance and equipment requirements.
Procosound is a business services company that appears to specialize in professional audio and sound-related solutions. The company likely provides audio equipment, sound system installation, or acoustic consulting services to commercial clients. Based on the name, they may focus on professional-grade sound technology and related technical services.