Progressive is an insurance company that provides auto, home, and other types of insurance coverage to consumers and businesses. The company offers insurance products through various channels including online platforms, independent agents, and direct sales. Progressive is known for its usage-based insurance programs and digital tools that allow customers to manage their policies and file claims online.
Reviewers generally appreciate Progressive for its competitive rates and comprehensive coverage options, highlighting the ease of the online quote process and the user-friendly digital tools. Many customers find the ability to customize policies and the Snapshot program beneficial, with some reporting significant savings for safe driving.
However, there are notable concerns regarding rate increases, with several consumers expressing disappointment over unexpected hikes at renewal despite having no claims or tickets. Additionally, experiences with customer service are mixed; while some find it satisfactory, others report frustrations with inconsistent support. Overall, Progressive is viewed positively, but the issues with rate increases and customer service could be areas for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 60 |
12 reviews of Progressive. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Quick answers to the questions people ask most.
Progressive offers auto insurance, motorcycle insurance, boat insurance, RV insurance, commercial auto insurance, and home insurance through select partners. They are best known for their auto insurance coverage with options for liability, comprehensive, collision, and additional protections.
You can get a quote online at progressive.com, by calling 1-800-PROGRESSIVE (1-800-776-4737), or through their mobile app. The online quote process typically takes just a few minutes and provides instant results.
Progressive's customer service is available 24/7, 365 days a year for policy questions, claims, and roadside assistance. You can reach them by phone, online chat, or through their mobile app at any time.
You can file a claim online at progressive.com, through the Progressive mobile app, or by calling 1-800-PROGRESSIVE. Progressive offers 24/7 claims reporting and has a network of approved repair shops to streamline the process.
Yes, Progressive offers various discounts including multi-policy, safe driver, good student, military, and homeowner discounts. They also offer usage-based insurance programs like Snapshot that can provide discounts based on your driving habits.
Yes, you can manage your entire policy through progressive.com or their mobile app. This includes making payments, updating coverage, adding vehicles or drivers, downloading ID cards, and viewing policy documents.
Snapshot is Progressive's usage-based insurance program that tracks your driving habits through a mobile app or plug-in device. Safe driving behaviors can earn you discounts on your auto insurance premiums.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can make payments online, through the mobile app, by phone at 1-800-PROGRESSIVE, by mail, or through automatic payments. Progressive accepts various payment methods including credit cards, debit cards, and electronic bank transfers.
Yes, Progressive offers optional roadside assistance coverage that includes services like towing, jump-starts, flat tire changes, lockout assistance, and emergency fuel delivery. This service is available 24/7 when added to your policy.
Yes, you can cancel your Progressive policy at any time by calling customer service, logging into your online account, or visiting a local agent. If you cancel mid-term, you may be eligible for a refund of unused premium depending on your state's regulations.
Progressive is an insurance company that provides auto, home, and other types of insurance coverage to consumers and businesses. The company offers insurance products through various channels including online platforms, independent agents, and direct sales. Progressive is known for its usage-based insurance programs and digital tools that allow customers to manage their policies and file claims online.
