Very straightforward and simple
Very straightforward and simple

QS Supplies is a leading online retailer specializing in bathroom and plumbing products in the UK. With a diverse selection of over 25,000 items, the company offers a wide range of products including baths, basins, toilets, showers, and bathroom furniture, catering to both residential and commercial customers looking to enhance their bathroom spaces. The platform features various brands and products such as designer taps, kitchen sinks, and bathroom accessories, making it a comprehensive destination for home improvement needs. QS Supplies aims to provide quality solutions for consumers seeking luxurious bathroom fittings at competitive prices, ensuring that customers can find everything they need to plan and execute their ideal bathroom design efficiently.
Consumers generally praise QS Supplies for their excellent service and product quality, often highlighting the straightforward ordering process and prompt delivery. Many reviewers express satisfaction with the helpfulness of the staff, noting that representatives like Seerat and Mansoor provide effective support and resolve issues efficiently.
The competitive pricing and well-packaged items further enhance the positive experience for customers. However, a few complaints arise regarding order and delivery issues, with some customers feeling left in the dark about their orders. Despite these concerns, the majority of feedback reflects a strong appreciation for the overall service and product offerings. Overall, QS Supplies enjoys a favorable reputation among its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 4.9 | 15 |
| Jan 26 | 4.3 | 45 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy order process, quick communications when I asked about delivery”
“Received an e mail confirming the order and saying I would receive another e mail regarding delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | — | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.7 out of 5 (poor) | — | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 3.1 out of 5 (fair) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 2.6 out of 5 (poor) | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 1.0 out of 5 (poor) | 2.9 out of 5 (fair) | 1.9 out of 5 (poor) | — | 596 |
Bottom line: QS Supplies is #2 of 5 on overall rating in this group.
60 reviews of QS Supplies. Filter by what matters to you.
9 months ago
Ordered a Rangeworthy Bridge Tap. Easy order process, quick communications when I asked about delivery. Arrived today via DPD exactly as promised. Very happy customer, great price, great service. High... See more
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Great service and product
all good ad expected
Ordered a Rangeworthy Bridge Tap. Easy order process, quick communications when I asked about delivery. Arrived today via DPD exactly as promised. Very happy customer, great price, great service. Highly recommended. Great service from DPD as well.
Purchased a Heritage soft closing toilet seat for a toilet that is probably 30 years old and was available from this company. Excellent website, easy to navigate and easy to order. Description of goods excellent. Delivery as promised. Cannot fault QS Supplies
seerat was very helpful, answered my questions, even corrected my mistakes on the order.
The Bristan Regency taps are reasonably priced and seem okay.
Easy to order and the the item was top quality
Easy yo order ,fast and efficient Delivery.
Two items ordered, arrived prompt and safe. Thank you for your efficient service and care.
On time and good communication
Excellent, helpful customer service. Mansoor was really helpful and successfully resolved my issue.
Right product at right price, clearly described online and quickly delivered.
Good product, timely delivery
I ordered a replacement soft close toilet seat it came really well packed. It was very easy to fit. I have had it for 5 months now and it is still looking like new. Very happy
Bought a shower which was considerably cheaper than on other sites. It was dispatched quickly and arrived within 2 days. Really well packaged.
I ordered a full bathroom suite on Monday. Received an e mail confirming the order and saying I would receive another e mail regarding delivery. I live on my own, female and a pensioner. On Thursday I was out shopping and got a call to say the delivery was being dropped on the driveway. Driver wouldn’t wait and it was left out. £2,500 order. I couldn’t move it. I had to pay someone to move it in and in the meantime it started to rain - part of the order was an mdf vanity unit. Hopefully it will be ok. I rang the manufacturer as details on the invoice ( not our fault) then e mailed QS. ( not our fault). I paid over £150 for delivery! I think I should have had some recompense
Really easy to use website, product reasonably priced and delivers exceptional quickly. Screen door is heavy and high quality.
QS Supplies is a leading online retailer specializing in bathroom and plumbing products in the UK. With a diverse selection of over 25,000 items, the company offers a wide range of products including baths, basins, toilets, showers, and bathroom furniture, catering to both residential and commercial customers looking to enhance their bathroom spaces. The platform features various brands and products such as designer taps, kitchen sinks, and bathroom accessories, making it a comprehensive destination for home improvement needs. QS Supplies aims to provide quality solutions for consumers seeking luxurious bathroom fittings at competitive prices, ensuring that customers can find everything they need to plan and execute their ideal bathroom design efficiently.
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