Quality Liquor Store is an online retailer specializing in premium spirits and fine wines, catering to consumers seeking high-quality alcoholic beverages. The company offers a diverse selection of products, including whiskey, rum, tequila, vodka, gin, and craft spirits, alongside rare and hard-to-find bottles. With a focus on providing an extensive range of options, Quality Liquor Store aims to meet the needs of both casual drinkers and connoisseurs alike. The platform facilitates USA-wide shipping, making it convenient for customers to explore and purchase their desired products from the comfort of their homes. Quality Liquor Store also features exclusive offers, limited editions, and seasonal collections, ensuring that customers have access to unique selections. The company's user-friendly website is designed to enhance the shopping experience, allowing customers to easily browse by spirit type or discover best sellers.
Quality Liquor Store receives overwhelmingly negative feedback from customers, with many expressing frustration over order fulfillment and customer service. A significant number of reviewers report issues with orders not being shipped, lack of communication, and difficulties in obtaining refunds.
For instance, multiple customers mention waiting weeks for their orders without any updates or responses from the store, leading to feelings of being scammed. However, there are a few positive remarks highlighting good service experiences, particularly when customers manage to reach staff for assistance. Some individuals appreciate the variety of products available and commend the courteous nature of the employees when contacted.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 17 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.0 | 4 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“I ordered a Johnnie Walker XR 21 at a good price”
“After conferring with their shipping department, they offered to either reship a bottle after receiving the damaged b...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Refunds | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | — | 17 |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 1.8 out of 5 (poor) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: Quality Liquor Store is #5 of 5 on overall rating in this group. On quality, RYZE Superfoods scores higher (3.9 vs 1.9).
17 reviews of Quality Liquor Store. Filter by what matters to you.
I ordered a Johnnie Walker XR 21 at a good price. I called twice to get updates on the shipping and the people with whom I dealt were patient and courteous - and they got back to me with the pertinent updates. The bottle was very well packed and arrived in perfect condition. I would both purchase from again and recommend Quality Liquor!!
I had a short trip to the area for work and wanted to pick up a present for my dad, who tends to dabble in his whiskey, being an Irishman. I don't drink myself, but the staff were lovely enough to provide me with some suggestions based on the info I shared about my dad's whiskey tastes. Really nice family-owned place, which is great to see and support. My dad also says thanks for the whiskey 🥃
Poor first purchase experience. the website had the pictured item -- Pomp & Whimsy Gin Liqueur - however what arrived was Pomp & Whimsy Gin (regular). I emailed sales @ vistawinespirits . com and got a response from Ameen Bouzganda offering me a 10% refund and to keep the order. I declined saying I wanted what I originally ordered. Ameen replied that what I received is the only item from Pomp & Whimsy they carry. Question: why offer Pomp & Whimsy Gin Liqueur if you do not carry it? Very Poor service, and I will not purchase from "Quality Liquor Store" again and will put my review on all places where it can reach a wide audience so no one has to go through this again. I'd give a zero star rating, but that was not an option. Update: received a call from Vin owner of Quality Liquor --real nice guy. He wanted to make this right. he and I collaborated on what can be done to replace what was sent, vs what I ordered. He is in progress with a third party to fulfill orders, and there are still bugs to work out on the communications. I get that. He looked in the warehouse, and they did have what I ordered in stock. I had a tracking number within 15 minutes, and my order was on the way. I update my review to five stars and excellent customer service. thanks Vin! we will order from you again!
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I cannot overstate how extremely impressed I am with Qualityliquorstore.com! Not only do they stock an immensely impressive variety of liquor, their customer service is PHENOMENAL!! I live in Virginia and its been somewhat challenging to find an online retailer that will ship here. And then I finally found Qualityliquorstore.com. I've been so happy with their service! My last shipment was the first time I had encountered any issues at all. FedEx screwed up the shipment and it never even made it out of California. I contacted Qualityliquorstore.com immediately and the owner, Sal, replied right back expressing his concern and he immediately reshipped the order at no additional cost at all! Qualityliquorstore.com will now be my go-to online source! And I highly recommend them to anyone who is looking for a retailer with a broad selection and top notch customer service! ⭐⭐⭐⭐⭐ A+++
Quality Liquor Store is an online retailer specializing in premium spirits and fine wines, catering to consumers seeking high-quality alcoholic beverages. The company offers a diverse selection of products, including whiskey, rum, tequila, vodka, gin, and craft spirits, alongside rare and hard-to-find bottles. With a focus on providing an extensive range of options, Quality Liquor Store aims to meet the needs of both casual drinkers and connoisseurs alike. The platform facilitates USA-wide shipping, making it convenient for customers to explore and purchase their desired products from the comfort of their homes. Quality Liquor Store also features exclusive offers, limited editions, and seasonal collections, ensuring that customers have access to unique selections. The company's user-friendly website is designed to enhance the shopping experience, allowing customers to easily browse by spirit type or discover best sellers.
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