Quickbox Manufacturing Ltd is a UK-based company specializing in the production of custom cardboard boxes, including postal and parcel boxes. The company offers a tailored approach to packaging, allowing customers to design boxes that meet their specific size and functional requirements. Quickbox prioritizes efficiency and clarity in the ordering process, providing instant quotes through their Custom Box Builder and ensuring timely delivery.
The primary customers of Quickbox include businesses in need of bespoke packaging solutions that enhance product protection during transit. By manufacturing exclusively in the UK, Quickbox supports local employment and emphasizes environmental sustainability. Their services cater to a wide range of industries, making them a reliable choice for companies seeking high-quality, custom packaging solutions.
Quickbox Manufacturing Ltd has a positive customer experience.
Quickbox Manufacturing Ltd receives high praise for its excellent service and product quality, with many reviewers highlighting the friendly and professional staff who provide timely support and effective communication. Customers appreciate the fast delivery and the ability to order custom-sized boxes, often noting that the pricing is competitive compared to larger suppliers.
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However, some complaints arise regarding order fulfillment, with a few customers reporting issues such as minimum order quantities that were not clearly communicated and boxes arriving without instructions. Additionally, there are instances of orders not being delivered as expected, leading to dissatisfaction with customer service. Overall, Quickbox Manufacturing Ltd is viewed positively, with a strong emphasis on service and quality, despite some operational hiccups.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
60
100%
—
● Low
4.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2026.
Last 3 months
5.0
12-month avg
5.0
All-time
4.3
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 26
5.0
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 49 positive reviews
Customer service49%
24 mentions
Delivery43%
21 mentions
Fast & efficient35%
17 mentions
Easy to use18%
9 mentions
“Quicknbox delivered excellent service”
On “Customer service” · May 13, 2026
Top complaintsof 10 negative reviews
Customer service50%
5 mentions
Delivery30%
3 mentions
Defective product20%
2 mentions
Payment issues20%
2 mentions
“Was a great company which has now turned to greed and broken promises over a good customer service”
On “Customer service” · Jun 29, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
Overall rating and review count for this company and similar companies
Quicknbox delivered excellent service! Hannah and Ryan communicated effectively, supported us throughout, crafted fantastic box designs, and provided timely updates. I am confident that our packaging... See more
Our business has used Quickbox for many years for custom sized boxes for Art products. They are consistent and well priced with a great interactive website. Delivery is always on time and staff are fr... See more
Friendly, Professional, Quick to Respond, and Flexible
Friendly, Professional, Quick to Respond, and Flexible. Great Guys - Special Thanks to Clint and Hannah
Service, Price , and with a great personal touch 10/10
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Quicknbox delivered excellent service! Hannah and Ryan communicated effectively, supported us throughout, crafted fantastic box designs, and provided timely updates. I am confident that our packaging needs are in good hands. Highly recommended!
Our business has used Quickbox for many years for custom sized boxes for Art products. They are consistent and well priced with a great interactive website. Delivery is always on time and staff are friendly with good comms through the order process.
Friendly, Professional, Quick to Respond, and Flexible
Friendly, Professional, Quick to Respond, and Flexible. Great Guys - Special Thanks to Clint and Hannah
Service, Price , and with a great personal touch 10/10
Excellent Customer Service, Product Quality & Fast Delivery - Very Happy
Ordered 200+ large / long bespoke double wall plain boxes on Monday 29th Jan and delivered in 5 days on Friday 2nd Feb. Boxes are very good quality, delivery & packaging was spot on and also on time. The Customer Service from Hannah Smith from Quotation to Dispatch was excellent!!
We will certainly use this company again as they are much better than our previous supplier.
Highly Recommend Hannah & Quickbox.
Thanks
Steve Mather & Anthea Mather
These people are friendly, helpful and do exactly what they say they will do at a fraction of the cost of the big suppliers.
First class support and design service delivering early!!
What more can I say.
Ordered from these guys before. Excellent service and great product. Upon receiving goods, was asked to leave a review on Trust Pilot and in return receive a 10% discount on my next order.
Gone to reorder and not only have they said they now can't give me the promised 10% discount, the same order is now 50% dearer.
Was a great company which has now turned to greed and broken promises over a good customer service. What a shame!
The boxes arrived without instructions And were delivered at the bottom of our driveway on a big palette with no means for us to get them up to the house. We ordered the pallete boxes and when they were built up they didn’t fit The base or lid.
They sent them out in good time but as they were urgent and not suitable for purpose when we received them we were Luger in a very tricky position (no boxes for the shipment). Emailed images explaining they don’t fit the base and lid and that they aren’t strong enough, they’ve said they can’t see a problem and currently in email to try and resolve/get a refund.
Checkout gave a discount code which made me query the price I had been invoiced and paid.
I sent one chat and two emails regarding it but am still yet to hear back from anyone.
Still waiting for the product to arrive.
Decidedly average to poor ..
Quickbox Manufacturing Ltd is a UK-based company specializing in the production of custom cardboard boxes, including postal and parcel boxes. The company offers a tailored approach to packaging, allowing customers to design boxes that meet their specific size and functional requirements. Quickbox prioritizes efficiency and clarity in the ordering process, providing instant quotes through their Custom Box Builder and ensuring timely delivery.
The primary customers of Quickbox include businesses in need of bespoke packaging solutions that enhance product protection during transit. By manufacturing exclusively in the UK, Quickbox supports local employment and emphasizes environmental sustainability. Their services cater to a wide range of industries, making them a reliable choice for companies seeking high-quality, custom packaging solutions.