Ratio Electric specializes in providing high-quality charging solutions for electric vehicles, marine applications, and data centers. The company designs and manufactures a range of products including charging stations, charging cables, and shore power systems. Their offerings are engineered to meet the latest safety standards and are user-friendly, catering to both individual consumers and businesses in the electric mobility sector.
The target market for Ratio Electric includes electric vehicle owners, boating enthusiasts, and commercial entities requiring reliable power distribution solutions. Their innovative shore power systems for boats set a standard in Europe, ensuring compatibility and safety. Additionally, Ratio Electric offers power distribution units (PDUs) and components for efficient energy management in various environments. With a commitment to sustainability and ease of use, Ratio Electric supports the transition to electric mobility and green energy practices.
Ratio Electric has a positive customer experience.
Ratio Electric receives predominantly positive feedback for its high-quality products and excellent customer service. Reviewers frequently praise the Ratio Home Box Smart and the MP16-Kit for their reliability and ease of use, highlighting the effective load balancing feature without the need for a subscription.
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Many customers commend the responsive and knowledgeable staff, particularly in resolving issues swiftly, which enhances the overall experience. However, some users express frustration with the limitations of the Pure Solar feature, noting that it requires a specific surplus from solar panels that most users cannot meet. Additionally, there are mentions of communication issues when problems arise, with a few customers reporting delays in responses regarding defective products.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
18
100%
-0.8
● Low
4.3 / 5 overall
=
18 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.7▼ 0.8
12-month avg
4.3
All-time
4.3
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.3
3
Oct 24
5.0
1
Nov 24
5.0
2
Dec 24
—
0
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
4.3
4
Apr 25
5.0
1
May 25
—
0
Jun 25
5.0
2
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
Top praiseof 14 positive reviews
Customer service57%
8 mentions
“Onlangs een Ratio MP16-Kit 10A voor AC16 walstroomsysteem en RVS inlet aangeschaft en geïnstalleerd in onze sloep”
On “Customer service” · Jun 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
De ratio-solar wallbox functioneerde in eerste instantie goed. Maar omdat de wifi verbinding steeds uitviel as door de installateur een vaste ethetnet kabel aangesloten.
Verbinding met internet is nu goed, echter, de Smart-solar functie werkt niet meer goed wat voorheen wel het geval was.
We wachten op een oplossing. Na goed resultaat 5 sterren, wachten nog even af.
Perfecte laadpaal. Toch vanavond ineens een probleem. De App meldde dat deze ineens (gisteren werkte nog alles perfect) geen contact kreeg met de paal.
Uiteindelijk was de oplossing een nieuw wachtwoord instellen. Nu is ineens meer nodig dan letter en cijfers. Dus ook een tekens als # of %. Kortom nieuw wachtwoord aangemaakt en toen deed alles het weer.
Mijn advies aan Ratio Electric: gezien het feit dat jullie onze emailadressen hebben, is het toch eenvoudig om jullie gebruikers van de Ratio Solar via email op de hoogte te stellen dat er een ander wachtwoord moet worden ingesteld omdat enkel letters en cijfers niet meer voldoen?
Goede communicatie met je gebruikers is écht de sleutel tot succes. Niet alleen nu, maar ook in de toekomst in een zeer compentatieve markt. Kortom mijn advies: besteed daaraan meer aandacht. Jullie product verdient dat.
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Ratio Electric specializes in providing high-quality charging solutions for electric vehicles, marine applications, and data centers. The company designs and manufactures a range of products including charging stations, charging cables, and shore power systems. Their offerings are engineered to meet the latest safety standards and are user-friendly, catering to both individual consumers and businesses in the electric mobility sector.
The target market for Ratio Electric includes electric vehicle owners, boating enthusiasts, and commercial entities requiring reliable power distribution solutions. Their innovative shore power systems for boats set a standard in Europe, ensuring compatibility and safety. Additionally, Ratio Electric offers power distribution units (PDUs) and components for efficient energy management in various environments. With a commitment to sustainability and ease of use, Ratio Electric supports the transition to electric mobility and green energy practices.