Excellent
Top notch ‘I received what I ordered for.
WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C operates through its online platform, refurbzoo.ae, specializing in the sale of refurbished mobile phones and accessories. The company focuses on providing high-quality electronics at competitive prices, catering to consumers who are looking for budget-friendly alternatives to new devices. By offering a range of refurbished products, WADI AL FUNOON aims to appeal to environmentally conscious customers as well as those seeking reliable technology solutions without the premium cost associated with brand-new items. The platform features various brands and models, ensuring that customers can find devices that meet their specific needs and preferences in the electronics market.
Wadi Al Funoons Mobile Phones & Accessories L.L.C receives a mixed reception from customers, with 43% expressing satisfaction and 55% voicing disappointment. Positive feedback highlights the prompt service and delivery, with some consumers appreciating the quality of the products received.
For instance, a few reviewers mention successful exchanges and commend the quality of their purchased iPhones. However, numerous complaints dominate the reviews, particularly regarding the reliability of the phones sold, with many customers reporting issues like non-genuine parts, malfunctioning devices, and poor customer service. Several individuals express frustration over unresponsive communication when seeking support for defective products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 2.6 | 5 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 2.2 | 6 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Real and honest service also really so fast I suggest you all guys used this app for online purchases”
“The seller didnt give charger and they arent even responding calls, they admitted they have not sent i asked them to...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 50 out of 100 | 2.9 out of 5 (fair) | 2.5 out of 5 (poor) | 2.5 out of 5 (poor) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 3.7 out of 5 (good) | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 2.5).
60 reviews of WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C. Filter by what matters to you.
VERY rude service when following up on my late delivery - was meant to be same day delivery, but wasn’t! Raised a complaint, no one even bothered to respond.
Wrong charger delivery with phone and phone battery condition is not good.. I try to connect with refurzoo team any one not reply . refurzoo totally froud with me
Delivery late
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 55% are 1–2★.
They boost the battery illegally Don’t trust them, Buy used phone better than buying from them, every week there’s failure with the iPhone , I bought one(like new 88% life of battery “it’s ok with me) then they told after contentious hardware issues the will replace it (with non respectful costumer service) Finally after long time they send the same iPhone (serial number) with 95% battery ! They boost it like a cheap company ( dubai Jabel Ali ) work. I give them before 5 star and I can’t change it. Be aware from this rubbish.
bought a Samsung from them in May 2024: 1. They called me to say they will deliver it at 6 so I left work early to receive it. After chasing multiple time in the evening at 10pm I was told the driver was on the other side of Dubai - the phone arrived at 11pm 2. It arrived with major defects: - Data does not work at all, my sim works in various other phones - Supposed to be in Superb condition - the back is very bent - there is a loud rattling noise, not coming from the stylus 3. I have tried calling them, sent an email and filled out the form on their website and have no response at all> If this is not resolved I will go to the relevant authorities. I am happy to simply have a full refund or a like for like replacement that works.
Highly recommended. Overall very good product and customer service was superb. Hopefully I will buy more products from them. Thank you so much
Too delay to deliver the items and shopkeepers was not responsible
Trustworthy. After 3 happy purchases, I just hope that you improve your internal communication between each other and improve your delivery standards.
excellent and good job
They brought me a wrong item and I sent an email, whatsapp messages and calls them as well for refund but no feed back.
Not bad it's ok not too bad
I have purchased the iPhone 6s from this shop with the help of this website but they give me the defective product iPhone 6s battery is not original it's a replace one and when I called or message for the help now they're not responding or reply me very worst experience with this shop i will suggest you guys don't buy any phone's from this shop they broke my trust.
The phone is lagging so much. I don't know why but the screen performance is not good.
Never delivered the order, had to follow up several times. 1. After first two follow ups - they asked if they could change the phone since out of stock. Fine, understandable but why did it need two follow ups? 2. Delivery service didn’t show up to the house, just WhatsApp calls and if they don’t receive a response, decide to unilaterally stop delivery. When I contacted Refurbzoo they promised to send it next day. 3. Another week passes, no delivery. Finally, after frustrated calls I asked them for a refund since they just never delivered the device!
WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C operates through its online platform, refurbzoo.ae, specializing in the sale of refurbished mobile phones and accessories. The company focuses on providing high-quality electronics at competitive prices, catering to consumers who are looking for budget-friendly alternatives to new devices. By offering a range of refurbished products, WADI AL FUNOON aims to appeal to environmentally conscious customers as well as those seeking reliable technology solutions without the premium cost associated with brand-new items. The platform features various brands and models, ensuring that customers can find devices that meet their specific needs and preferences in the electronics market.
This profile hasn't been claimed by the business owner.