IT Support Manchester - Remedian IT Services reviews & trust report
Remedian IT Services, based in Manchester, specializes in providing comprehensive IT support and solutions tailored to meet the needs of businesses. The company offers a wide range of services, including cloud solutions, cybersecurity, and tailored IT management, aimed at enhancing operational efficiency and ensuring seamless business operations. Remedian IT Services is dedicated to solving common IT-related challenges such as cybersecurity breaches, application failures, and infrastructure problems, enabling businesses to focus on growth and development rather than technology issues.
Targeting businesses in Manchester, Remedian IT Services positions itself as a reliable partner for enterprises seeking to reduce IT-related costs, improve staff training on IT systems, and minimize downtimes and infrastructure challenges. By offering customized IT support and management services, the company caters to the specific needs of its clients, ensuring that their IT systems are efficient, secure, and aligned with their business objectives. Through its expert support and tailored solutions, Remedian IT Services aims to streamline business operations and support the success of its clients in the competitive marketplace.
IT Support Manchester - Remedian IT Services has a positive customer experience.
Reviewers consistently praise Remedian IT Services for their exceptional support and knowledgeable team. Customers highlight the team's responsiveness and efficiency, noting that they promptly address queries and resolve issues quickly.
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Many express appreciation for the friendly and patient attitude of the staff, which contributes to a positive experience. The company has built strong relationships with clients over the years, with several mentioning their long-term partnership and the consistent quality of service provided. There are no significant complaints or negative themes noted in the reviews. Overall, Remedian IT Services is highly recommended for anyone seeking reliable IT support, reflecting a strong sentiment of satisfaction among users.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
12
100%
● Low
5.0 / 5 overall
=
12 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
5.0
3
Jul 25
—
0
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
Top praiseof 12 positive reviews
Customer service75%
9 mentions
Fast & efficient50%
6 mentions
Helpful support42%
5 mentions
Friendly staff25%
3 mentions
“Remedian IT have been our IT provider for a number of years now”
On “Customer service” · Jun 9, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Trend
Reviews
IT Support Manchester - Remedian IT ServicesThis company
Our experience with Remedian has been great. The team responds promptly to any queries and ensures thorough follow-ups on every issue. Highly recommended.
Remedian IT have been our IT provider for a number of years now. Their service is great, the staff are polite, friendly and very knowledgeable and always happy to help. They have extensive business... See more
We have used Remedian for coming up 3 years now and they've been nothing short of fantastic. All of our IT needs have been taken care of promptly, with any issues resolved quickly and efficiently. The... See more
What types of IT services does Remedian IT Services offer?
Remedian IT Services provides a wide range of IT support services, including but not limited to, general IT support, server support, and laptop repairs. For a comprehensive list of services, please visit our website or contact us directly.
How quickly does Remedian IT Services respond to IT issues?
Our team strives to respond promptly to all queries and issues, ensuring thorough follow-ups. For specific response times, please get in touch with us.
Are there any specific industries Remedian IT Services specializes in?
Remedian IT Services has experience working with a variety of industries. Contact us to discuss how we can cater to your specific industry needs.
What is the process for getting IT support from Remedian IT Services?
To get IT support, simply reach out to us via our website, email, or phone. Our team will ask you some questions to understand your requirements and then proceed to provide the necessary support.
All 5 questions →Show fewer questions
Do Remedian IT Services offer emergency IT support?
Yes, we offer emergency IT support services. For urgent IT assistance, please contact us immediately, and we'll do our best to resolve your issue as quickly as possible.
Alternatives to IT Support Manchester - Remedian IT Services
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Our experience with Remedian has been great. The team responds promptly to any queries and ensures thorough follow-ups on every issue. Highly recommended.
Remedian IT have been our IT provider for a number of years now. Their service is great, the staff are polite, friendly and very knowledgeable and always happy to help. They have extensive business IT knowledge and their service is very supportive. In our experience, there aren’t any technical issues too difficult to overcome. They are also proactive and always looking to long-term plans and approaches for your business. I wouldn’t hesitate to recommend Remedian IT.
We have used Remedian for coming up 3 years now and they've been nothing short of fantastic. All of our IT needs have been taken care of promptly, with any issues resolved quickly and efficiently. Their team is knowledgeable, approachable, and always willing to go the extra mile to ensure everything runs smoothly. Whether it's day to day support, system upgrades or strategic advice, we've always felt in safe hands. During the last few months we've been upgrading our office hardware to support our growing client base, and Remedian have been instrumental throughout that process - offering expert advice, sourcing the right equipment and ensuring a smooth installation with minimal disruption. Thanks again for all your hard work. Highly recommended!
Remedian IT provides top-notch IT support! Their team is responsive, knowledgeable, and always ready to solve any issue efficiently. Highly recommend their services!
I just wanted to put in writing how great the team at Remedian have been this year, especially since the charge in the onsite staff. Helen has been amazing, she is very efficient and very client focused.
The IT support that Remedian have provided has been outstanding. They asked me some questions and managed to resolve the query within minutes of raising the call. We recently also had bought an Office in Oldham and they have managed to get the office up and running within hours, providing fast and Reliable connection. I would recommend these guys for any IT Support in Manchester and IT Support in Oldham.
Remedian were a lifesaver when one of my customers faced ongoing file-locked errors in Sage, which heavily impacted their business. The team at Remedian were friendly, knowledgeable, and quick to get to the root of the issue, using their expertise in Windows Server to track down the problem. I couldn’t have asked for better support and highly recommend Remedian for any IT challenges!
We've had a positive experience with Remedian IT in Manchester, we have been working with them for years and they have always looked after us. Their team is skilled in managing IT infrastructure and cyber security, ensuring our systems are secure and efficient. They respond promptly to our needs and are committed to resolving any issues that arise. For businesses seeking reliable IT support in Manchester, Remedian IT is a trustworthy choice.
We’ve been regularly using Remedian at our business for a number of years now. I’ve always found the staff to be friendly and effective. They’re a family orientated business and that really comes through in the sympathy they can show to their customers having stressful IT issues. I couldn’t recommend them as IT support more. Keep it up!!
Had my laptop fixed at last minute, the team were very efficient and very approachable, couldn’t do enough for me and made sure I had my laptop back quickly!
Would highly recommend - thank you to the team at Remedian
About IT Support Manchester - Remedian IT Services
Remedian IT Services, based in Manchester, specializes in providing comprehensive IT support and solutions tailored to meet the needs of businesses. The company offers a wide range of services, including cloud solutions, cybersecurity, and tailored IT management, aimed at enhancing operational efficiency and ensuring seamless business operations. Remedian IT Services is dedicated to solving common IT-related challenges such as cybersecurity breaches, application failures, and infrastructure problems, enabling businesses to focus on growth and development rather than technology issues.
Targeting businesses in Manchester, Remedian IT Services positions itself as a reliable partner for enterprises seeking to reduce IT-related costs, improve staff training on IT systems, and minimize downtimes and infrastructure challenges. By offering customized IT support and management services, the company caters to the specific needs of its clients, ensuring that their IT systems are efficient, secure, and aligned with their business objectives. Through its expert support and tailored solutions, Remedian IT Services aims to streamline business operations and support the success of its clients in the competitive marketplace.