Reverb is an online marketplace that specializes in buying and selling musical instruments and audio equipment. The platform connects musicians, collectors, and music stores worldwide, offering new, used, and vintage gear including guitars, amplifiers, synthesizers, and recording equipment. Reverb provides a dedicated community-focused environment for music enthusiasts to discover, buy, and sell musical instruments and related accessories.
Reviewers generally find Reverb to be an outstanding platform tailored for musicians, highlighting its extensive selection of both new and used equipment. Many customers appreciate the integration of price guides and the ability to support smaller music stores, making it a valuable resource for music gear enthusiasts.
However, there are notable frustrations regarding customer service, with some users reporting long resolution times for issues like damaged items. Additionally, the inconsistency in seller quality raises concerns, as experiences can vary significantly from one transaction to another. While the platform is praised for its user-friendly interface and helpful search filters, some consumers feel that fees can add up, making purchases pricier than anticipated.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Musical Instruments.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 5.0 out of 5 (good) | 100 out of 100 | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 |
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Quick answers to the questions people ask most.
Reverb is an online marketplace specializing in musical instruments and gear. We connect buyers and sellers of new, used, and vintage musical equipment including guitars, drums, keyboards, recording equipment, and more.
You can create a free account on our website or mobile app by providing basic information. Once registered, you can immediately start browsing and purchasing items, or set up a seller profile to list your own musical gear.
Our customer support team is available Monday through Friday from 9 AM to 6 PM EST. You can reach us via email, phone, or through the help center on our website for assistance with orders, technical issues, or account questions.
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Reverb Payments. All transactions are processed securely through our encrypted payment system.
Returns are handled between buyers and sellers, with most sellers offering a return window specified in their listings. If an item arrives significantly different from its description, our Reverb Protection policy may cover the return shipping and refund process.
Listing items on Reverb is free. We charge a selling fee of 5% of the total sale price (including shipping) when your item sells, plus payment processing fees of around 2.9% + $0.30 per transaction.
Shipping is handled by individual sellers and costs vary by item size, weight, and destination. Shipping costs and estimated delivery times are clearly displayed before you complete your purchase.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
While we don't authenticate every item, we have seller verification systems and buyer protection policies in place. We encourage buyers to review seller ratings, read item descriptions carefully, and use our messaging system to ask questions before purchasing.
Yes, you can make offers on most listings through our 'Make an Offer' feature. Sellers can accept, decline, or counter your offer, making it easy to negotiate a fair price for both parties.
Reverb is an online marketplace that specializes in buying and selling musical instruments and audio equipment. The platform connects musicians, collectors, and music stores worldwide, offering new, used, and vintage gear including guitars, amplifiers, synthesizers, and recording equipment. Reverb provides a dedicated community-focused environment for music enthusiasts to discover, buy, and sell musical instruments and related accessories.
