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Ride LEV enjoys an overwhelmingly positive reputation among its customers, with many praising the excellent service and fast delivery. Reviewers frequently highlight the company's great communication and competitive pricing, particularly for electric bikes and scooters.
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Customers appreciate the attention to detail, such as pre-assembly of bikes, which alleviates concerns for those unfamiliar with assembly. However, there are a couple of critical reviews mentioning issues with the durability of scooters, with one customer expressing disappointment over a scooter that failed after just two months. Despite this, the majority of feedback reflects satisfaction with the overall experience, making Ride LEV a highly recommended choice for electric vehicles. Overall, the sentiment is overwhelmingly positive.
The item I ordered unfortunately wasn’t in stock, I placed the order on the weekend and had a phone call on the Monday morning where my options were explained.
Customer service was cracking and the gentleman who spoke to me was apologetic, friendly and professional.
All was resolved and scooter is now here with a very happy little boy
Thanks guys and will 100% use again
My bike was ordered on the Monday for the full amount and I was a little concerned about it but Ed was very helpful he answered my texts quickly each day and reassured me. The bike was delivered when he said it was coming for the time and it was delivered to me already built. I rode it Saturday for 10 miles very happy with if you are concerned about ordering it full price just know they are legitimate and very helpful I highly recommend them to friends and family definitely pleased with the overall quality and result
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Brilliant service from start to finish!! 👌🏼🙌🏽☺️👏🏼Dealt with a member of staff called Chris Savva who was so helpful throughout my purchase and also after aswell 🤗
Literally nothing was to much trouble for this guy?? 🙏🏼🙏🏼
Thinking about buying a bike then look no further and hit Chris up……….marks out if 10……I would say 20 🤷🏽♂️😁
Will always use Ridelev for future purchases.
I checked Trustpilot to see if RideLEV were any good.. and the reviews were stellar. So, I bought a scooter and not only did it show up virtually immediately, but the follow up customer service to sort out a problem was as described on other reviews.. legendary. It's exceedingly rare to find service like this, I really hope they can keep it up. And, it goes without saying that if you're buying online, its worth spending a bit extra to get proper backup, if your super scooter goes belly up, you need RideLEV to sort you out!
By far the most efficient service I've had purchasing on line. The item arrived very promptly and when I had to return it for a different size the staff at LEV couldn't have been more helpful. I shall be using them again.
Ian
Great company great advice fantastic service
I was a little apprehensive and nervous about purchasing an expensive bike on line however
Ed and Chris were extremely helpful knowledgeable and informative they pulled all the stops out to get my bike to me the technician out to build it on a bank holiday couldn’t ask for a better service or be happier with the bike would highly recommend them
I broke my front light bracket so I ordered a replacement light and it was with me in a couple of days would certainly recommended this company to others
I am so glad that I found Ride LEV. I spent many long hours searching for the E-Bike of my dreams only to find it in stock at Ride LEV. They provide a top quality service and my bike was delivered very promptly and the tech also came bang on time as scheduled. Many thanks also to Ed, who was of great help. Would heartily recommend to anyone!
My KTM 6971 arrived today and I couldn’t be happier. After a few issues my end with financing Ed was very understandable and held onto the bike for me.
The bike was delivered via courier today then a couple hours later a very knowledgeable tech guy turned up to set everything up. It weren’t just a case of attach the front wheel he went over everything and adjusted the bike to my needs.
Would highly recommend ride lev and once again thank you Ed for being at the end of the phone every step of the way.
Good selection of bike accessories, which allowed me to get the exact frame pannier I needed, At a competitive price. Ordering easy with very quick delivery
HIGHLY RECOMMENDED!!!!
A good seller, accurate, timely delivery, excellent material.
I had a problem with the delivery company, and they were very helpful in making sure I received the package.
nice seller, is available. Very fast in answering the questions asked.
100% satisfied with the purchase.
🔝💯🔝💯🔝💯💯🔝💯
Ride LEV have been great sellers from the start. Really fast tracked delivery and very helpful staff. I had a faulty battery issue, and before I knew it a replacement and charger was being sent to me even though the faulty one hadn't been sent back at that point. Perfect customer service. What more can I say, I'd 100% buy from them again and recommend them. Many thanks to Chris personally for his help.
CrowdTrust is a reputable review platform designed to help businesses enhance their online credibility through customer feedback. By enabling companies to collect and display reviews, the platform assists in building trust with potential customers and improving overall brand reputation.
Targeting a wide range of industries, CrowdTrust serves businesses of all sizes looking to strengthen their online presence and engage with their audience. With a focus on delivering a straightforward user experience, the platform streamlines the review process, allowing customers to share their experiences seamlessly. This service not only benefits businesses by showcasing authentic customer opinions but also aids consumers in making informed purchasing decisions based on genuine feedback.