Excellent customer service quick…
Excellent customer service quick response will be using again for my cycle needs

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Ride LEV enjoys an overwhelmingly positive reputation among its customers, with many praising the excellent service and fast delivery. Reviewers frequently highlight the company's great communication and competitive pricing, particularly for electric bikes and scooters.
Customers appreciate the attention to detail, such as pre-assembly of bikes, which alleviates concerns for those unfamiliar with assembly. However, there are a couple of critical reviews mentioning issues with the durability of scooters, with one customer expressing disappointment over a scooter that failed after just two months. Despite this, the majority of feedback reflects satisfaction with the overall experience, making Ride LEV a highly recommended choice for electric vehicles. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 141 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review May 2023.
| Month | Average | Reviews |
|---|---|---|
| Jun 22 | 5.0 | 10 |
| Jul 22 | 5.0 | 8 |
| Aug 22 | 5.0 | 4 |
| Sep 22 | 5.0 | 2 |
| Oct 22 | 5.0 | 5 |
| Nov 22 | 5.0 | 8 |
| Dec 22 | 5.0 | 6 |
| Jan 23 | 5.0 | 4 |
| Feb 23 | 5.0 | 2 |
| Mar 23 | 3.0 | 2 |
| Apr 23 | 5.0 | 2 |
| May 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“Great service”
141 reviews of Ride LEV. Filter by what matters to you.
Excellent customer service quick response will be using again for my cycle needs
I had a product question, staff were helpful and friendly and confirmed the item was available from stock so ordered new lock online 3.30pm in the afternoon and it arrived the next day - perfect!
Very good service delivery was prompt and item was as described 👌
Great quick service my son loved it .
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Great service. Thank you Ed
I bought a KTM Macina Sport e-bike for my wife so that we could ride together. Ed is very friendly and kept us informed every step of the way so we felt we were in safe hands. Paul delivered the bike on his van, built and ready to ride. Paul took the time to talk us through all the features. I've been looking forward to getting an electric bike for the last couple of years, so it was great that when I finally bought one, the process was so easy.
Prompt delivery & very nice product.
Great service very happy, my bike arrived and had slight marking from delivery not ride Lev’s fault but ED was straight on the Case of sorting me out, bike was put together great and performs great would definitely recommend anyone who is wanting to make a purchase, thank you again
Very professional and timely delivery from Ed. He showed me how to use the Eovolt 4 bike with detailed explanations. Highly recommend RideLEV.
I placed my order after speaking with Ed on the phone, he gave me a dispatch date of 3-5 working days. I was happy with that, about 10 minutes after I'd placed the order he phoned back and said I could have my bike the next working day. Buzzing obviously... the bike was delivered within 20 hours of me placing the order and Paul walked me through the controls. Exceptional service and aftercare. Thanks Ed
Initially I wanted to go to a bike shop to get my first electric bike, for advice, future repairs and servicing. I’ve now found out there is a new way of doing things. After many online reviews and YouTube videos were digested I had settled on a Tern and the only one available to that time was on Ride LEV. I’m glad it was as the following experience was seamless. Ed from Ride was in touch that day to arrange delivery and have a chat. The bike was delivered to my work address, the technician was in touch to arrange the set up the next day. Throughout this I had WhatsApp updates. Brilliant service. P.s I like the bike as well.
Hello, Order received,fast delivery,very nice scooter.thank you.
Excellent service choice, sourcing and procuring E-bike with print and efficient delivery
CrowdTrust is a reputable review platform designed to help businesses enhance their online credibility through customer feedback. By enabling companies to collect and display reviews, the platform assists in building trust with potential customers and improving overall brand reputation. Targeting a wide range of industries, CrowdTrust serves businesses of all sizes looking to strengthen their online presence and engage with their audience. With a focus on delivering a straightforward user experience, the platform streamlines the review process, allowing customers to share their experiences seamlessly. This service not only benefits businesses by showcasing authentic customer opinions but also aids consumers in making informed purchasing decisions based on genuine feedback.
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