Question 1

What is Roofstock and what services do you provide?

Accepted Answer

Roofstock is an online marketplace that specializes in buying and selling single-family rental properties. We provide a platform for investors to purchase turnkey rental homes, complete with tenant management and property analytics.

Question 2

How does the property buying process work on Roofstock?

Accepted Answer

You can browse our marketplace of pre-vetted rental properties, review detailed property reports and financials, and make offers online. Once your offer is accepted, we facilitate the closing process and can connect you with property management services.

Question 3

What types of properties are available on your platform?

Accepted Answer

We primarily focus on single-family rental homes across various markets in the United States. Properties range from starter homes to higher-end rentals, many of which come with existing tenants in place.

Question 4

Do you provide property management services?

Accepted Answer

While Roofstock doesn't directly manage properties, we partner with local property management companies in each market. We can connect you with vetted property managers to handle day-to-day operations of your rental investment.

Question 5

What are your fees for buying or selling properties?

Accepted Answer

Buyer fees typically range from 0.5% to 1% of the purchase price, while seller fees are generally around 5-6% of the sale price. Specific fees may vary based on the property and services selected.

Question 6

Can I inspect a property before purchasing?

Accepted Answer

Yes, we encourage property inspections and provide detailed inspection reports for each listing. You can also arrange for additional inspections during your due diligence period before closing.

Question 7

What markets does Roofstock operate in?

Accepted Answer

Roofstock operates in dozens of markets across the United States, focusing on areas with strong rental demand and investment potential. Our available markets are constantly expanding based on market conditions and investor interest.

Question 8

How do I contact Roofstock customer support?

Accepted Answer

You can reach our customer support team through our website's live chat feature, email, or phone during business hours. We also provide dedicated support throughout the buying and selling process.

Question 9

Do you offer financing options for property purchases?

Accepted Answer

Yes, we partner with lenders who specialize in investment property financing. We can connect you with financing options including traditional mortgages and investor-specific loan products.

Question 10

What information do you provide about each property's rental performance?

Accepted Answer

Each property listing includes detailed analytics such as estimated rental income, cap rates, cash flow projections, and neighborhood rental market data. We also provide information about current tenants and lease terms when applicable.

Company	Overall	Legit	Trend	Reviews
RoofstockThis company	—	67 out of 100	—	0
International Card Services	4.2 out of 5 (good)	100 out of 100	—	1,200
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	—	1,060

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Roofstock FAQ

What is Roofstock and what services do you provide?

How does the property buying process work on Roofstock?

What types of properties are available on your platform?

Do you provide property management services?

What are your fees for buying or selling properties?

Can I inspect a property before purchasing?

What markets does Roofstock operate in?

How do I contact Roofstock customer support?

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Do you offer financing options for property purchases?

What information do you provide about each property's rental performance?

About Roofstock

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