I've rented cars many times and thought…
I've rented cars many times and thought I'd try Routes, but it was a terrible mistake. Their instructions weren't clear, there were hundreds of dollars (really!) of hidden fees and their customer service is shameful. Doesn't do much good to phone them because the person I talked to both times had a very strong accent. When you're already in traffic, it was pretty much impossible to decipher what she was saying. The car was clean was the only good thing I have to say.






