Sacha Shoes is an online retailer specializing in women's footwear, bags, and accessories. The company offers a diverse range of products, including trendy ankle boots, cowboy boots, sneakers, chunky loafers, and sandals. Sacha Shoes is committed to providing stylish options that cater to modern fashion trends, with collections designed to enhance any outfit for various occasions.
Targeting fashion-conscious women, Sacha Shoes focuses on delivering quality products paired with a seamless shopping experience. Customers can expect fast delivery and flexible payment options, including the ability to pay after receiving their purchase. With a strong emphasis on contemporary design and bold styles, Sacha Shoes aims to empower women to express their individuality through fashion.
Sacha Shoes receives high praise for its speedy delivery and stylish product offerings, with many customers highlighting the quick shipping and attractive designs of their footwear. Reviewers frequently mention the ease of returns, thanks to pre-included return labels, which enhances the shopping experience.
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However, some customers express disappointment with the quality of certain items, particularly noting defects in the fabric of the boots and a lack of responsiveness from customer service. While the majority of feedback is positive, with many appreciating the variety and modernity of the shoes, the negative comments about customer support and product quality indicate room for improvement. Overall, Sacha Shoes is well-regarded for its fast service and appealing products, despite some concerns about quality and customer service responsiveness.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
116
100%
+0.1
● Low
4.3 / 5 overall
=
116 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.5▲ 0.1
12-month avg
4.4
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.8
8
Oct 24
3.9
7
Nov 24
3.8
12
Dec 24
4.8
12
Jan 25
5.0
5
Feb 25
4.0
15
Mar 25
4.1
10
Apr 25
4.7
9
May 25
4.6
7
Jun 25
4.6
5
Jul 25
4.6
7
Aug 25
4.3
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
Top praiseof 99 positive reviews
Customer service19%
19 mentions
Website & app4%
4 mentions
“Snelle levering, mooie schoenen, goede korting, retourformulieren en label worden al bij het pakket geleverd wat reto...”
On “Customer service” · Aug 15, 2025
Top complaintsof 14 negative reviews
Customer service36%
5 mentions
“Laarsjes gekocht”
On “Customer service” · Mar 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
Overall rating and review count for this company and similar companies
Wat een goede service
Bij de laarzen stond vermeld een maat groter te nemen omdat ze klein uitvielen....... Man man, veel te groot, dus geretourneerd en eigen maat besteld....
Die kwam binnen 2 dagen... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Wat een goede service
Bij de laarzen stond vermeld een maat groter te nemen omdat ze klein uitvielen....... Man man, veel te groot, dus geretourneerd en eigen maat besteld....
Die kwam binnen 2 dagen en paste....... Retourzending kreeg ik al na een dag bevestigd net zoals bevestiging dat retourbetaling onderweg is.
Kijk dat noem ik nou service!!!!!!
Maat 40 besteld met korting. Helaas te groot. Daarna ook de korting kwijt. Voor “ruilen” moet je immers een nieuwe bestelling doen. Later waren de schoenen met 20% korting en toen goede maat besteld. Ze lopen en zitten perfect en goede kwaliteit. (En nee, ik heb niet de klantenservice gebeld bij de 1e bestelling) uiteindelijk tevreden.
Great post sale service in the shop. Following a previous negative experience, the misunderstanding on the price has been very professionally clarified and we have received additional and unexpected services to make our experience totally satisfying. I will buy again and I strongly suggest this shop. Thank you!
Heel blij met m’n denimlaarzen!
Had de leopard laarzen al in mijn bezit via wehkamp en dacht een maatje groter te moeten nemen, maar hoeft niet bij deze laarzen!
Dus, denimlaars in mijn “eigen” maat.
Sacha Shoes is an online retailer specializing in women's footwear, bags, and accessories. The company offers a diverse range of products, including trendy ankle boots, cowboy boots, sneakers, chunky loafers, and sandals. Sacha Shoes is committed to providing stylish options that cater to modern fashion trends, with collections designed to enhance any outfit for various occasions.
Targeting fashion-conscious women, Sacha Shoes focuses on delivering quality products paired with a seamless shopping experience. Customers can expect fast delivery and flexible payment options, including the ability to pay after receiving their purchase. With a strong emphasis on contemporary design and bold styles, Sacha Shoes aims to empower women to express their individuality through fashion.