What types of home improvement services do you offer?
Safe Hands Home Improvements specializes in the installation of security systems, including smoke and heat alarms. For a complete list of services, please visit our website.
Safe Hands Home Improvements is a Scotland-based company specializing in smoke alarm installation services. Established in 2017, the company has built a reputation for providing professional and law-compliant fittings across the region. With a focus on customer satisfaction, Safe Hands ensures that each installation is conducted by their own certified and insured fitters, avoiding subcontractors to maintain quality and reliability. The target market for Safe Hands includes homeowners throughout Scotland seeking dependable fire safety solutions. The company prides itself on delivering fast, reliable, and affordable services, having completed thousands of installations since its inception. By prioritizing care and precision in every job, Safe Hands aims to enhance home safety and security for its customers.
Safe Hands Home Improvements receives overwhelmingly positive feedback for its alarm installation services, with customers praising the quality of the products and the professionalism of the staff. Reviewers highlight the ease of installation, with many noting that the process is quick and efficient, often completed in under an hour.
The customer service is frequently described as fantastic, with prompt responses to inquiries and a friendly attitude from the team. However, a small number of reviews mention concerns about constant cold calling, which some consumers find bothersome. Despite this, the majority of feedback emphasizes the excellent value for money and the high-quality service provided. Overall, Safe Hands Home Improvements is highly recommended for anyone looking for reliable alarm systems and installation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 194 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 4 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 194 most recent reviews.
“Air Shield Alarm”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction & Manufacturing.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 194 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Safe Hands Home Improvements is #1 of 5 on overall rating in this group.
194 reviews of Safe Hands Home Improvements. Filter by what matters to you.
Over a year ago
Air Shield Alarm. The guys installed this last week and the installation was easy, as agreed and very clean. The alarm system is fantastic. The phone app is so easy yet has total control of all device... See more
Over a year ago
Absolutely 1st class job , very professional and I would definitely recommend this company . Brilliant job 👏
Over a year ago
A big thanks to the SafeHands team🙌 I contacted yesterday for a quote, received a call back within the hour and appointment made to have heat detector and smoke alarms fitted at lunch time today. Eng... See more
Over a year ago
So so easy, Nikolas was all done in less than half an hour, very chatty, very informative, and a great price, would highly recommend
Quick answers to the questions people ask most.
Safe Hands Home Improvements specializes in the installation of security systems, including smoke and heat alarms. For a complete list of services, please visit our website.
You can easily request a quote by contacting us through our website. We aim to respond quickly, often within the same day.
Our installation hours can vary. For specific availability, please check our website or contact us directly.
We strive to offer fair pricing for our services. Many of our customers have noted that we provide excellent value for money. For detailed pricing, please reach out to us.
If you encounter any issues with your installed alarms, please contact us as soon as possible. We are committed to addressing any concerns promptly.
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Air Shield Alarm. The guys installed this last week and the installation was easy, as agreed and very clean. The alarm system is fantastic. The phone app is so easy yet has total control of all devices. There are no holes, no wires and all devices are discrete. The battery life is reportedly up to 4 years and you can change them yourself as you can buy them in shops. The hub is Ethernet and WiFi so you should have a Ethernet port free on you router / an access point to get best service. The hub / main box is a slick white gloss unit and may be visible in your main room. The functionality is great, you can home arm or away arm selecting what sensors are on, you can set times and you have 2 key fobs with buttons ( ideal to give to younger people or family members) you can set some sensors to beep like a door bell on opening ideal for doors, although it dose sound a bit like an off licence door! The Dahua system is one of the most secure wireless systems available using frequency hopping and anti jamming technology. The brand remains on the USA / UK government black list as they site that the Chinese may be able to access. After having this on my network for 10 days I can confirm after using Wireshark software it is not giving out any info , in fact the only device that do and defo share your private info against your will are USA based one is a smart speaker starting with A and ending with a and the other is a car charger starting with T and ending with a so unless you link your alarm to Jeff’s smart speaker , ( not recommended anyway ) or Elon’s car you are safe ! On price you can buy this system as fitted at £595 your self for around £450. The professional installation and the 2 year warranty is well worth the money! If you need a good new / replacement alarm system in Scotland call them
Absolutely 1st class job , very professional and I would definitely recommend this company . Brilliant job 👏
A big thanks to the SafeHands team🙌 I contacted yesterday for a quote, received a call back within the hour and appointment made to have heat detector and smoke alarms fitted at lunch time today. Engineer turned up bang on time, very polite and worked quickly. Explained everything about the detectors, guarantee etc….and not a crumb of mess left when job completed👍 I will defo recommend you guys to other people needing work done.
So so easy, Nikolas was all done in less than half an hour, very chatty, very informative, and a great price, would highly recommend
A fantastic service from Safe Hands. Their customer service is fantastic and it felt like great value for money compared to other security alarm fitters. Would recommend!
An advert popped up on my social media for Safe Hands Home Improvements regarding the interlinked smoke alarms. As I still needed to get mine done, I thought i'd reach out to them. Shortly after sending a message, Laura called me back and was so friendly on the phone we chatted for ages! She booked me an appointment for the next morning and Nikolas fitted 2 smoke alarms and 1 heat alarm which are all interlinked. He walked me through the features and how to test them etc. Very professional and polite. The whole installation took only 30 mins (probably quicker if I hadn't been chatting so much) and was very reasonably priced at £140 for the three units as well as a 5 year coverage certificate. They have a 10 year lithium battery in each unit so will need replaced then but thankfully no more changing batteries and worrying about hard wired alarms! I'd highly recommend this company. They do burgler alarms as well as smoke alarms etc.
Had a knock at the door to offer a free quote for a security alarm system, they were so polite and friendly. We were hesitant as we’ve been quoted ridiculous money before for an alarm but being a small business Conar was honest about what we did and didn’t need as well as showing us his customer reviews. I’ve never met someone so passionate about their job and it really reassured us. The system was fitted next day by Declan who was friendly, kind and explained everything checking we were happy where sensors etc where being placed. A great price with no monthly fees and fitted by fantastic team, I wouldn’t hesitate to recommend 🙂
Great experience from start to finish. Informative, reasonable, punctual and efficient. All extremely harmless, 20 minutes to sort smoke and heat alarms for us!! Highly recommend.
I don’t really know where to start I called regarding smoke alarms for my 84 year old dad who we all worry about however from the very beginning this company had my back they knew and understood the importance to me. They made it so easy and I can not thank them enough for everything. Well done everyone you have made our worries a little less and I hope you company goes from strength to strength. THANK YOU
Got alarms fitted at my mums house the guy turned up early brought his own ladders and alarms . They were up and running in no time . Brilliant service and price and you can't sell your house without them. I see safe hands are now doing home security.
We had a smoke alarm system fitted by these guys a while back. One of them became faulty so i called them yesterday and by 1.00pm today they had came back and fixed the issue. Now, that's what i call service. 10/10
Would highly recommend getting these heat and smoke alarms installed. Excellent service from start to finish. Conner was very pleasant and after installation which was about 25 minutes, Conner explained about the units and the warranty . Excellent service from phone call to fitting approx 48hrs
I contacted a few companies for quotes for my smoke alarm installations and Safe Hands gave me the lowest price. Yet the quality was 10/10. Fast, excellent service. Quick install & answered all my questions. Best price & best service. Highly recommended!
Fantastic service. Smoke and heat alarms fitted in both my own and sons flat on same day and within 24 hours of enquiring. Excellent customer service ⭐️⭐️⭐️⭐️⭐️ from beginning to end.
Smoke alarms fitted no issues, great service. Would recommend.
Would highly recommend getting these smoke alarms installed. Excellent service from start to finish. Allan was a top bloke.communication was spot on. Glad I used this company!
Got callback the same day I left a voicemail and alarms fitted in my dad’s the next day. Dealt with Nicholas on the phone and Alan came to fit the alarms. Both really friendly and helpful and Alan had them installed in about 20 minutes, provided certificate and explained how they worked. Would not hesitate to recommend to anyone - fantastic company to deal with.
Great wee company thanks for sorting out my smoke alarms , thanks Conar for arranging the fitting and Alan who carried out the job 😎
Highly recommended fabulous service, very pleasant gentleman
Safe Hands Home Improvements is a Scotland-based company specializing in smoke alarm installation services. Established in 2017, the company has built a reputation for providing professional and law-compliant fittings across the region. With a focus on customer satisfaction, Safe Hands ensures that each installation is conducted by their own certified and insured fitters, avoiding subcontractors to maintain quality and reliability. The target market for Safe Hands includes homeowners throughout Scotland seeking dependable fire safety solutions. The company prides itself on delivering fast, reliable, and affordable services, having completed thousands of installations since its inception. By prioritizing care and precision in every job, Safe Hands aims to enhance home safety and security for its customers.
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