Sapoto is a technology coaching and IT support company that specializes in providing expert assistance to individuals and businesses seeking to enhance their technological capabilities. With a focus on Google products and services, the company offers tailored solutions that include troubleshooting, system setup, and ongoing technical support. Customers benefit from Sapoto's comprehensive knowledge of electronics and technology, ensuring they have the resources needed to navigate today's digital landscape effectively. The target market for Sapoto includes both private individuals and small to medium-sized businesses looking for reliable IT support and guidance. By addressing a variety of technical challenges, the company positions itself as a valuable resource for those who require professional assistance in maximizing their use of technology. Through its services, Sapoto aims to empower clients with the skills and knowledge necessary to optimize their technological investments.
Sapoto receives high praise for its technology coaching and IT support, particularly highlighting Adrian's expertise and customer service. Reviewers consistently commend Adrian for his knowledge, flexibility, and fair pricing, noting his ability to troubleshoot Google issues and enhance business systems effectively.
Many customers express satisfaction with the exceptional assistance provided, especially in setting up Google services and resolving IT challenges. However, a couple of critical reviews mention disappointment regarding the value received for the fees paid, indicating that some customers felt their expectations were not met. Despite these concerns, the overwhelming majority of feedback is positive, showcasing Sapoto as a reliable choice for technology support. Overall, the sentiment is highly favorable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 27 | 100% | ● High |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 6 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 2 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“Adrian is knowledgeable, flexible and priced very fairly”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 50 out of 100 | 4.4 out of 5 (good) | 3.4 out of 5 (fair) | — | 27 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 3.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: Sapoto - Technology Coach, IT Support & Google Specialist is #2 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 3.4).
27 reviews of Sapoto - Technology Coach, IT Support & Google Specialist. Filter by what matters to you.
Over a year ago
Adrian did an excellent job for me - I do not feel comfortable with technology and he helped me get a new laptop with all the tools I could possibly need on it at a greatly discounted price. He then s... See more
Over a year ago
I had struggled with the set up process of a Google Account (& done it incorrectly)! Adrian quickly showed me where I had gone wrong he seemed to cover in 2 hours what had taken me about 2 weeks!
Over a year ago
I wholeheartedly recommend Adrian from Sapoto as a technology coach and Google specialist. His expertise has been invaluable to Enoteca Chiaia. Adrian has a remarkable ability to simplify complex tec... See more
Over a year ago
Following a partial Outlook to Google migration, I turned to Sapoto and Adrian for expert assistance. From our initial meeting, I was impressed by their professionalism and meticulous planning for a... See more
Quick answers to the questions people ask most.
Sapoto provides personalized technology coaching to help individuals and businesses improve their digital skills. Services typically include software training, device setup assistance, and guidance on using various technology tools effectively.
IT support services generally include troubleshooting computer issues, network setup and maintenance, software installation, and hardware diagnostics. The team can assist with both residential and business technology problems.
As a Google specialist, Sapoto focuses on Google Workspace applications, Google Cloud services, and various Google productivity tools. This includes training on Gmail, Google Drive, Google Docs, Sheets, and other Google applications.
Most technology service providers offer both remote and on-site support options depending on the nature of the issue. Remote support is often available for software-related problems, while hardware issues may require in-person assistance.
Business hours vary by service provider and should be confirmed directly with Sapoto. Many technology support services offer flexible scheduling to accommodate client needs.
Contact information should be obtained directly from Sapoto's official website or business listings. Most technology service providers offer multiple contact methods including phone, email, and online booking systems.
Technology coaches and IT support specialists typically serve both individual consumers and business clients. Services are often customized based on whether the client needs personal device help or business-level technology solutions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Adrian did an excellent job for me - I do not feel comfortable with technology and he helped me get a new laptop with all the tools I could possibly need on it at a greatly discounted price. He then showed me how to use it to greatest effect. I am very pleased with his help and plan to continue to use his services into the future.
I had struggled with the set up process of a Google Account (& done it incorrectly)! Adrian quickly showed me where I had gone wrong he seemed to cover in 2 hours what had taken me about 2 weeks!
I wholeheartedly recommend Adrian from Sapoto as a technology coach and Google specialist. His expertise has been invaluable to Enoteca Chiaia. Adrian has a remarkable ability to simplify complex technological issues and turn them into opportunities for business growth. He swiftly resolved a long-standing problem with our Google search listing, significantly improving our online visibility. His work on Google Workspace and our website has streamlined our operations and enhanced our customers' experience. I'm particularly impressed with Adrian's enthusiasm and ability to make technology exciting. We're looking forward to exploring Google Ads, implementing a guest Wi-Fi network, and potentially incorporating AI into our business processes. If you're seeking a technology partner who can deliver results and exceed expectations, I strongly recommend Adrian & team at Sapoto.
Following a partial Outlook to Google migration, I turned to Sapoto and Adrian for expert assistance. From our initial meeting, I was impressed by their professionalism and meticulous planning for a seamless migration process. Adrian executed the migration flawlessly, ensuring a smooth transition while streamlining our account structure, delivering material cost savings. Working with Sapoto was an absolute delight – Adrian is a great communicator and dedicated to providing amazing customer service. I will happily recommend Sapoto for their unmatched expertise and commitment to outstanding results.
Honest no nonsense approach to helping businesses integrate software and hardware solutions that are fit for purpose. The team at Sapoto are excellent!
Great experience very profesional and effective and efficient:) thanks Adrian for all the great job 👍👍
5* star service. Excellent customer service. Adrian is brilliant & very knowledgeable. Definitely recommend this business
Adrian is knowledgeable, flexible and priced very fairly. He's a Google Guru, and has helped me troubleshoot and fix Google issues. My business is mainly based on Microsoft, and he's delivered some excellent coaching sessions there. Helping me onboard new staff and upskill. Thanks Adrian, I look forward to us continuing to work together.
I found Adrian's advice for my business extremely useful. I was very impressed with the depth of his knowledge and his ability to make so many different business systems (CRM, emails, websites, storage, etc.) work harmoniously under the Google ecosystem at a very reasonable price. I highly recommend his services. Thanks.
I’m not the type of person to leave negative reviews, but I feel compelled to share my experience due to the disappointment and frustration I’ve faced. I paid a considerable amount of money expecting a service that would accelerate progress for our new startup. Instead, after two months of back-and-forth, I’ve seen no real effort from Adrian and no meaningful results. The whole point of hiring him was to avoid spending my own time searching and resolving issues—but unfortunately, I’ve ended up doing just that, while also having to convince him that he hasn’t delivered what was promised. One of the key deliverables was to ensure our website and business details would appear properly on Google. This has not been done. Despite repeatedly raising this with Adrian, I’ve received nothing but vague and unhelpful replies, such as claiming that “everyone’s search settings are different.” Adrian, when I search for other businesses, their address and company details appear clearly. When I search for ours, I see irrelevant results—like the Companies House listing—instead of our actual business profile. To make matters worse, I also paid for 5 hours of consulting/advice, and none of the expected value has been delivered. I’m left chasing basic services I already paid for, and I’ve received no action—just excuses. This experience has been incredibly disappointing, and I regret trusting this service with such an important part of our business launch.
Just the most easy support for all my tech needs. Adrian always makes himself available and is as good at solving immediate issues as reviewing your whole set up and integration. Quite the revelation how rubbish your systems might be and how they can be bettered! Very easy to work with, patient, great at explaining. Highly recommended.
Adrian is brilliant! I was struggling with a Google conundrum and he was able to show me exactly how to fix it and stop it from happening again. Calm, kind, and knows his stuff - what's not to love?!
Great service. Appreicate work and effort by Adrian to resolve so many of my IT issues including Microsoft 365, Google Workspace. My websites and emails.
Adrian is very knowledgeable about his offering and is adept at seeing the bigger picture to bring in other tools and technologies to further enhance what he provides.
Sapoto provided exceptional assistance in setting up my brand, TAMART, on Google Maps and getting it verified. The service was amazing from start to finish. Adrian, the director, was incredibly helpful and patient throughout the process. Their communication was always clear and prompt, making the experience seamless and stress-free. Adrian’s expertise and professionalism were evident at every step, and I couldn’t be happier with the outcome. I am very satisfied with the service and would highly recommend Sapoto to anyone looking for expert tech solutions. Thank you, Adrian and the team!
I’m not the type of person to leave negative reviews, but I feel compelled to share my experience due to the disappointment and frustration I’ve faced. I paid a considerable amount of money expecting a service that would accelerate progress for our new startup. Instead, after two months of back-and-forth, I’ve seen no real effort from Adrian and no meaningful results. The whole point of hiring him was to avoid spending my own time searching and resolving issues—but unfortunately, I’ve ended up doing just that, while also having to convince him that he hasn’t delivered what was promised. One of the key deliverables was to ensure our website and business details would appear properly on Google. This has not been done. Despite repeatedly raising this with Adrian, I’ve received nothing but vague and unhelpful replies, such as claiming that “everyone’s search settings are different.” Adrian, when I search for other businesses, their address and company details appear clearly. When I search for ours, I see irrelevant results—like the Companies House listing—instead of our actual business profile. To make matters worse, I also paid for 5 hours of consulting/advice, and none of the expected value has been delivered. I’m left chasing basic services I already paid for, and I’ve received no action—just excuses. This experience has been incredibly disappointing, and I regret trusting this service with such an important part of our business launch.
I found Adrian's advice for my business extremely useful. I was very impressed with the depth of his knowledge and his ability to make so many different business systems (CRM, emails, websites, storage, etc.) work harmoniously under the Google ecosystem at a very reasonable price. I highly recommend his services. Thanks.
Adrian is brilliant! I was struggling with a Google conundrum and he was able to show me exactly how to fix it and stop it from happening again. Calm, kind, and knows his stuff - what's not to love?!
Great experience very profesional and effective and efficient:) thanks Adrian for all the great job 👍👍
Sapoto provided exceptional assistance in setting up my brand, TAMART, on Google Maps and getting it verified. The service was amazing from start to finish. Adrian, the director, was incredibly helpful and patient throughout the process. Their communication was always clear and prompt, making the experience seamless and stress-free. Adrian’s expertise and professionalism were evident at every step, and I couldn’t be happier with the outcome. I am very satisfied with the service and would highly recommend Sapoto to anyone looking for expert tech solutions. Thank you, Adrian and the team!
It's helpful to identify specific technology challenges you're facing and gather any relevant devices or login information. Having clear goals for what you want to learn will make the coaching session more productive.
The duration of IT support varies greatly depending on the complexity of the issue. Simple software problems might be resolved quickly, while hardware repairs or complex system setups may take longer.
Google specialists often assist with migrating from other email and productivity platforms to Google Workspace. This typically includes data transfer guidance and training on new Google applications.
Payment methods vary by service provider and should be confirmed directly with Sapoto. Most technology service businesses accept common payment forms including cash, credit cards, and electronic payments.
Many IT support providers offer ongoing maintenance contracts or regular check-in services for businesses and individuals. These arrangements can provide consistent technology support and preventive maintenance.
Sapoto is a technology coaching and IT support company that specializes in providing expert assistance to individuals and businesses seeking to enhance their technological capabilities. With a focus on Google products and services, the company offers tailored solutions that include troubleshooting, system setup, and ongoing technical support. Customers benefit from Sapoto's comprehensive knowledge of electronics and technology, ensuring they have the resources needed to navigate today's digital landscape effectively. The target market for Sapoto includes both private individuals and small to medium-sized businesses looking for reliable IT support and guidance. By addressing a variety of technical challenges, the company positions itself as a valuable resource for those who require professional assistance in maximizing their use of technology. Through its services, Sapoto aims to empower clients with the skills and knowledge necessary to optimize their technological investments.
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