Saraceni Wines is an online retailer specializing in a diverse selection of wines, including the unique Sparkling Blue Wine and the acclaimed Libero Collection. With a focus on quality and innovation, the company offers products that appeal to wine enthusiasts looking for distinctive options for various occasions. Customers can explore a range of sparkling and sweet wines, each designed to enhance social gatherings and celebrations. The company caters to a global audience, providing worldwide shipping to ensure that wine lovers everywhere can access their iconic selections. Saraceni Wines emphasizes convenience with an easy-to-navigate online shopping experience, making it simple for consumers to purchase their favorite wines from the comfort of their homes.
Saraceni Wines receives a mixed reception from customers, with a significant number expressing dissatisfaction. Many reviewers report issues with order fulfillment, including missing bottles and delayed deliveries, leading to frustration and disappointment.
One customer mentions waiting weeks for an order that was supposed to arrive on a specific date, while others have faced complete non-receipt of their orders. However, there are positive remarks about the taste of the wines and instances of good customer service, with some consumers praising prompt delivery and helpful staff when issues arise. Despite a few positive experiences, the overwhelming sentiment reflects concerns about reliability and communication. Overall, the company struggles with order management, resulting in a predominantly negative impression.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 15 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 15 most recent reviews.
“When I saw some of the reviews on here, I was nervous after placing my order”
“If I do not have a response or my order in time for Christmas, I will report the charge to my credit card company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.5 out of 5 (poor) | 100 out of 100 | 2.4 out of 5 (poor) | 2.6 out of 5 (poor) | — | 15 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: Saraceni Wines is #5 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.6).
15 reviews of Saraceni Wines. Filter by what matters to you.
Ordered 5th December no sign of delivery. No order confirmation. No communication whatsoe. Looks like it hasn't even been dispatched. Edit - after posting the above review and chasing Saraceni up, both at 4-5pm on a Friday night they managed to arrange immediate dispatch and delivery arrives by Monday. Then next working day. They said it was Royal mail... Hard to argue with to be fair.
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Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 60% are 1–2★.
Saraceni Wines is an online retailer specializing in a diverse selection of wines, including the unique Sparkling Blue Wine and the acclaimed Libero Collection. With a focus on quality and innovation, the company offers products that appeal to wine enthusiasts looking for distinctive options for various occasions. Customers can explore a range of sparkling and sweet wines, each designed to enhance social gatherings and celebrations. The company caters to a global audience, providing worldwide shipping to ensure that wine lovers everywhere can access their iconic selections. Saraceni Wines emphasizes convenience with an easy-to-navigate online shopping experience, making it simple for consumers to purchase their favorite wines from the comfort of their homes.
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