Scottish Store is an online retailer specializing in authentic Scottish delicacies and gourmet food products. The company offers a diverse selection of traditional items, including haggis, black pudding, Scotch beef, and a variety of artisan cheeses. Customers can also find a range of complementary products such as oatcakes, condiments, and sweet treats like buttery shortbread. Targeting food enthusiasts and those with a fondness for Scottish cuisine, Scottish Store caters to both individuals and families looking to experience the rich culinary heritage of Scotland from the comfort of their homes. The platform provides a seamless shopping experience, allowing customers to easily browse and purchase high-quality products that reflect Scotland's renowned food brands. With a commitment to showcasing the best of Scottish food and beverages, Scottish Store serves as a premier destination for those seeking authentic tastes and gourmet delights.
The Scottish Store receives a mix of feedback, with a significant majority of reviews being negative. While some customers praise the quality of products like haggis and cheese, noting that items are fresh and flavorful, many others express frustration over order fulfillment and delivery issues.
Reviewers frequently report delays, missing items, and a lack of communication from the company, leading to feelings of distrust. Complaints about unresponsive customer service and unexpected fees further contribute to dissatisfaction. Although a few customers have had positive experiences with timely deliveries, the overwhelming sentiment reflects disappointment and concern about the company's reliability. Overall, the sentiment leans heavily towards negative.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 27 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | — | 0 |
| Dec 25 | — | 0 |
| Jan 26 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“Bought some Great Arran cheese and Macsween haggis from the Scottish Store for our early Burns Supper and it was spot on”
“I made an (20 June) order, they said 1-3 days delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Delivery | Refunds | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.0 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.0 out of 5 (poor) | 1.8 out of 5 (poor) | — | 27 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 1.9 out of 5 (poor) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.0 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 51 |
Bottom line: Scottish Store is #5 of 5 on overall rating in this group. On website & app, Pure Pet Food scores higher (4.4 vs 1.8).
27 reviews of Scottish Store. Filter by what matters to you.
Bought some Great Arran cheese and Macsween haggis from the Scottish Store for our early Burns Supper and it was spot on. The cheese was fresh and full of flavour, and the haggis was really good too. Everything arrived well packed and bang on time. Would happily order again.
Excellent website and first class delivery
Excellent service and outstanding Scottish produce. Everything was beautifully presented and carefully packaged. The Isle of Mull Cheddar was superb, the Stag rosemary biscuits were a real highlight, and the Aberdeen Angus ribeye was exceptional quality. Ordering was easy, delivery was prompt, and the whole experience felt very professional yet personal. Highly recommend Scottish Store & Deli and will definitely be ordering again.
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Well I ordered my haggis and black pudding for Christmas and then read the reviews and was so worried but no its all arrived today a day before delivery was due . I also contacted them to check delivery and they emailed straight back. Have they got new management I wonder
Scottish Store is an online retailer specializing in authentic Scottish delicacies and gourmet food products. The company offers a diverse selection of traditional items, including haggis, black pudding, Scotch beef, and a variety of artisan cheeses. Customers can also find a range of complementary products such as oatcakes, condiments, and sweet treats like buttery shortbread. Targeting food enthusiasts and those with a fondness for Scottish cuisine, Scottish Store caters to both individuals and families looking to experience the rich culinary heritage of Scotland from the comfort of their homes. The platform provides a seamless shopping experience, allowing customers to easily browse and purchase high-quality products that reflect Scotland's renowned food brands. With a commitment to showcasing the best of Scottish food and beverages, Scottish Store serves as a premier destination for those seeking authentic tastes and gourmet delights.
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