
Shannons Insurance is an Australian insurance provider specializing in coverage for classic cars, vintage automobiles, and motorcycles, catering specifically to motoring enthusiasts. The company offers a range of tailored insurance products designed to meet the unique needs of its customers, including features like limited use and club plate cover, laid up cover for restorations, and options for daily drivers. Shannons also provides home and contents insurance for those seeking comprehensive protection. In addition to their insurance offerings, Shannons fosters an online community known as Shannons Club, where motoring enthusiasts can connect, share their passion for vehicles, and stay informed about the latest industry news and events. Customers can access a variety of benefits, such as agreed value coverage for modifications and accessories, and flexible payment options. Overall, Shannons Insurance serves a niche market of automotive aficionados, providing both practical insurance solutions and a vibrant community platform.
Shannons Insurance receives overwhelmingly negative feedback from consumers, with many expressing frustration over the claims process and customer service. Reviewers frequently mention excessive delays in claim approvals and poor communication, with one customer stating they waited over two months for a quote approval.
While a few customers appreciate the competitive pricing and good service when setting up policies, these positives are overshadowed by complaints about being left without support during critical times, such as roadside assistance and claim processing. Many feel that Shannons does not adequately protect their vehicles, particularly prestige cars, and some have reported feeling misled about coverage. Overall, the sentiment is predominantly negative, with a significant majority advising potential customers to avoid Shannons Insurance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 24 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 3 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
“I had 2 claims in 2 months - all not at fault, just unfortunate accidents”
“Shannons is less an insurance company and more a wannabe country club for car snobs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.0 out of 5 (poor) | — | 24 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | 60 |
Bottom line: Shannons Insurance is #5 of 5 on overall rating in this group. On quality, JustCover Travel Insurance scores higher (5.0 vs 1.0).
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Shannons Insurance is an Australian insurance provider specializing in coverage for classic cars, vintage automobiles, and motorcycles, catering specifically to motoring enthusiasts. The company offers a range of tailored insurance products designed to meet the unique needs of its customers, including features like limited use and club plate cover, laid up cover for restorations, and options for daily drivers. Shannons also provides home and contents insurance for those seeking comprehensive protection. In addition to their insurance offerings, Shannons fosters an online community known as Shannons Club, where motoring enthusiasts can connect, share their passion for vehicles, and stay informed about the latest industry news and events. Customers can access a variety of benefits, such as agreed value coverage for modifications and accessories, and flexible payment options. Overall, Shannons Insurance serves a niche market of automotive aficionados, providing both practical insurance solutions and a vibrant community platform.
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