Skybox Audio is a company specializing in the development of innovative music production tools designed for musicians, producers, and sound designers. Known for their Hammers + Waves modern hybrid keyboard collection, Skybox Audio offers a range of Kontakt sample libraries that provide unique and high-quality sounds. Each collection features instruments that are meticulously captured using advanced robotic automation techniques, ensuring precision and creativity for users.
Targeting both professional and amateur musicians, Skybox Audio aims to enhance the creative process by offering versatile and distinctive sonic solutions. Their products, available for purchase on their website, include various instrument collections, allowing customers to explore a wide spectrum of sounds tailored to different musical styles. With a focus on quality and user experience, Skybox Audio continues to serve the evolving needs of the consumer electronics market in the music industry.
Skybox Audio receives overwhelmingly positive feedback for its products, particularly the Hammers and Waves piano VST, which many reviewers describe as incredibly realistic and customizable. Customers rave about the amazing sounds and the excellent engine, highlighting the clear user interface and smooth installation process.
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The purchase experience is also noted as easy and good value for money. However, some consumers express disappointment with customer service, citing a lack of response to refund requests within the 14-day window. Despite this issue, the majority of reviews reflect satisfaction with the product quality and sound. Overall, Skybox Audio is well-regarded for its impressive offerings, though improvements in customer support could enhance the experience further.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
99
100%
● Low
4.7 / 5 overall
=
99 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2025.
Last 3 months
5.0▲ 4.0
12-month avg
4.4
All-time
4.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
1
Jul 24
5.0
1
Aug 24
4.0
1
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
1.0
1
Jan 25
5.0
3
Feb 25
—
0
Mar 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 99 most recent reviews.
Top praiseof 91 positive reviews
Easy to use18%
16 mentions
Prices & value10%
9 mentions
Quality8%
7 mentions
Selection5%
5 mentions
“Purchase experinece was easy and good value for the money”
On “Easy to use” · Jan 2, 2024
Top complaintsof 5 negative reviews
Refund40%
2 mentions
Response time40%
2 mentions
“I requested a refund within the 14-day return window and sent the required email, but I have not received any response”
On “Refund” · Dec 16, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
Overall rating and review count for this company and similar companies
Disappointing Customer Service Experience with Skybox Audio
I requested a refund within the 14-day return window and sent the required email, but I have not received any response. This lack of communication has made me question their customer service and commitments. I hope they improve their service, or it will be hard to recommend their products.
I purchased Hammers and Waves in hopes of geting an additional realistic virtual grand piano for live performance. Once I downloaded the instrument, it did not sound or respond as expected. I find the main grand piano patch to sound off in the distance, and not able to be used as a lead instrument. I made a mistake buying this software, and wish I could request my money back.
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Skybox Audio is a company specializing in the development of innovative music production tools designed for musicians, producers, and sound designers. Known for their Hammers + Waves modern hybrid keyboard collection, Skybox Audio offers a range of Kontakt sample libraries that provide unique and high-quality sounds. Each collection features instruments that are meticulously captured using advanced robotic automation techniques, ensuring precision and creativity for users.
Targeting both professional and amateur musicians, Skybox Audio aims to enhance the creative process by offering versatile and distinctive sonic solutions. Their products, available for purchase on their website, include various instrument collections, allowing customers to explore a wide spectrum of sounds tailored to different musical styles. With a focus on quality and user experience, Skybox Audio continues to serve the evolving needs of the consumer electronics market in the music industry.