smartIT is a provider of IT support and cybersecurity services catering to businesses, nonprofits, and educational institutions across New York City, New Jersey, Long Island, and Westchester. The company specializes in addressing a wide range of technology challenges, including slow WiFi, email access issues, and server failures. With both onsite and remote support options, smartIT ensures that organizations can maintain connectivity and productivity while safeguarding their digital assets. The company's offerings include partnerships with leading providers in IT, WiFi and networking, video conferencing, cloud services, mobile device management, and internet of things (IoT) solutions. smartIT focuses on delivering responsive support and integrated cybersecurity measures, helping clients navigate the complexities of modern technology while protecting them from evolving cyber threats.
Consumers consistently praise smartIT for their outstanding service and efficiency. Reviewers highlight the team's professionalism and quick resolution of technical issues, such as eliminating wireless connection troubles and setting up workstations.
Many appreciate the friendly and approachable staff, noting that they make the experience enjoyable and stress-free. The flexibility offered during internships and the tailored services provided to meet individual needs are also frequently mentioned as significant positives. Customers commend the affordable pricing and the speed of service, making the entire process seamless. Overall, smartIT is highly recommended for anyone seeking reliable IT and infosec services, reflecting a strong sentiment of satisfaction among users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 30 | 100% | ● High |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 5.0 | 1 |
| Oct 25 | — | 0 |
| Nov 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 30 most recent reviews.
“They scheduled a free hour of zoom walking through my problems and fixed some, but not all of them”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 30 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: smartIT - IT & Infosec Services is #1 of 5 on overall rating in this group.
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smartIT is a provider of IT support and cybersecurity services catering to businesses, nonprofits, and educational institutions across New York City, New Jersey, Long Island, and Westchester. The company specializes in addressing a wide range of technology challenges, including slow WiFi, email access issues, and server failures. With both onsite and remote support options, smartIT ensures that organizations can maintain connectivity and productivity while safeguarding their digital assets. The company's offerings include partnerships with leading providers in IT, WiFi and networking, video conferencing, cloud services, mobile device management, and internet of things (IoT) solutions. smartIT focuses on delivering responsive support and integrated cybersecurity measures, helping clients navigate the complexities of modern technology while protecting them from evolving cyber threats.
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