Software Base is a computer and software business that likely provides software solutions and technology services to clients. The company may offer software development, implementation, or distribution services across various industries and applications. As a software-focused business, they potentially serve both individual consumers and enterprise customers with their technology offerings.
Reviewers consistently praise Software Base for its excellent service and affordable software options. Many customers highlight the quick delivery of products, such as Windows 10 and Microsoft Office, often receiving their orders within days or even hours.
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The detailed instructions provided with purchases help ensure smooth installations, contributing to a positive user experience. However, some consumers express concerns about pricing and the need for clearer communication regarding order processing hours and email responses. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many recommending Software Base as a reliable source for software needs. Overall, Software Base is viewed favorably for its quality products and customer support.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
25
100%
—
● Low
4.8 / 5 overall
=
25 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2024.
Last 3 months
5.0
12-month avg
5.0
All-time
4.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 23
5.0
1
May 23
—
0
Jun 23
—
0
Jul 23
5.0
2
Aug 23
—
0
Sep 23
—
0
Oct 23
—
0
Nov 23
—
0
Dec 23
—
0
Jan 24
—
0
Feb 24
—
0
Mar 24
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
Top praiseof 24 positive reviews
Customer service67%
16 mentions
Delivery38%
9 mentions
Prices & value33%
8 mentions
Professionalism33%
8 mentions
“Needed a win 10 cd rom”
On “Customer service” · Jul 9, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Purchased Windows 10 complete with full good instructions to upgrade my 13 year old loved and still very reliable Samsung 540 up from Windows 7. After only minor hiccups loading up the new system the computer now works perfectly, much better & faster but not quite up to the speed of my recently purchased laptop. I would highly recommend this software company with its expertise and excellence for any of its products
Software Base has been for me a one-stop-shop for all software-related needs. Its impressive selection, easy-to-use interface, and commitment to security have earned it my highest recommendation. Whether you are a professional seeking specialised software or an individual looking for everyday applications, Software Base will undoubtedly exceed your expectations. Kudos to the team behind this exceptional platform!
Needed a win 10 cd rom. Arrived within two days. Asked for the cd key that comes in an email and received it within one hour.
Great service and no problems.
What types of software services does Software Base offer?
Software Base provides a comprehensive range of services including custom software development, system integration, software maintenance, and technical support. We specialize in both desktop and web-based applications for businesses of all sizes.
What are your business hours?
Our standard business hours are Monday through Friday, 9:00 AM to 6:00 PM. We also offer extended support hours and emergency assistance for critical issues outside regular business hours.
How can I contact Software Base for support?
You can reach us by phone, email, or through our online support portal. Our technical support team is available during business hours, and we typically respond to inquiries within 24 hours.
Do you offer free consultations for new projects?
Yes, we provide complimentary initial consultations to discuss your software needs and project requirements. This allows us to better understand your goals and provide accurate project estimates.
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What is your software development process?
Our development process follows industry best practices including requirements analysis, design, development, testing, and deployment phases. We maintain regular communication with clients throughout the project lifecycle to ensure expectations are met.
Do you provide ongoing maintenance and support after software delivery?
Yes, we offer comprehensive maintenance and support packages that include bug fixes, updates, and technical assistance. Our support plans are flexible and can be customized based on your specific needs.
What programming languages and technologies do you work with?
Our team is proficient in a wide range of technologies including Java, Python, C#, JavaScript, and various database systems. We select the most appropriate technology stack based on your project requirements and business objectives.
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Purchased Windows 10 Pro DVD with activation key from Software Base , when this item arrived it was easily loaded and successfully activated thanks to the detailed instructions that had been enclosed with the product, very happy with the purchase and the subsequent interaction that I had with the very helpful and obliging sales team, so a great all round trusted business, and I will no doubt at some point in the future be purchasing again from them, so a big thank you to all at Software Base for a pleasant and positive online shopping experience
Excellent service. I was sceptical at first as I had never heard of this company, but the digital product I purchased (Microsoft Office Professional Plus 2019) was received via email same day, was installed within minutes and could be used straight away. Email containing product key came with clear step by step instructions for those unfamiliar with installing software themselves.
I ordered Microsoft Office 2019 Professional Plus download. I must admit I was sceptical as prices on the Internet ranged anywhere from £6 to £599. I took a chance and it was all downloaded and installed without a single hitch within minutes.
Follow the guidelines in the email, especially about logging out of Microsoft and uninstalling Office.
What more can I say? Perfect, and for only £29.95
I was worried, very worried, about non-legit vendors.
The website puts one's mind at rest straight away - knowledgeable, helpful online chat facility (and tech support - but I didn't need to use that).
I bought Office 2019 Professional Pro 64 bit, (as a download). Within 2 hours it was loaded (one has to wait a bit for the product key). I even cocked it up and loaded the 32-bit version by accident, but simply uninstalled that, went through the process again and loaded the 64-bit version.
Given all the things that can do wrong loading software, this was a dream.
How refreshing to find a knowledgable, helpful software supplier. I need to sort out my MS Office software but creakingly slow download speeds meant I wanted something supplied on hard media. I’d discounted Office 2019 as I’d only seen it available as a download however Software Base advised it was the better product and were able to provide it on a USB.
The media arrived next day with clear instructions I emailed them for the license key and double-checked I would be uninstalling the old Office software correctly; more clear instructions came with the key. Installation and activation on a PC and a laptop were completely straightforward.
If you are a tekkie whizz-kid you probably won’t need this level of customer service but for those of us who don’t install or upgrade software every day the advice and support provided by Software Base is invaluable. More than happy to recommend them.
I purchased MS Office Pro Plus 2019 genuine licence on behalf of a friend. Delivered by email very quickly. Friendly and helpful customer services. Easy setup and activation instructions. Competitive prices. I would recommend buying products from this very reliable business.
I ordered Win 10 product key from software base....I must say service is really great...Key arrived in 2 hrs with clear instruction....Key entered smooth and worked first time....Very delighted and satisfied with service and product. Will trade again with SoftwareBase...
Purchased software from them at very good price, received invoice and details. Had problems downloading, called them late night and they helped all the way to get the software working.
Fantastic service
Very helpful company, not pushy at all, gave great advice on the potential upgrade of an ageing laptop, which now works fine to support my children with their home schooling, and turned the potential of needing to buy a brand new laptop into a £29 upgrade cost, and a bit of my time (and their time to support me). Would not hesitate to recommend.
I bought office 2016 pro, delivery was quick and efficient, help instructions were fine. After my notebook had to be repaired and was set back I asked software base for the installation key a second time and received it without problem.
Very good service indeed, I highly recommend them!
Like others, I'm always wary of companies I don't Know, but I ordered a new Office 2019 install and it was very economically and efficiently delivered.
I'd recommend SFB to anyone looking for a good deal and fast, helpful, support.
I bought 2 Microsoft Office Professional Plus 2019 Licence Key today, and received the licence key via email after 4 hours later. You do receive email confirmation once you purchase just the licence key comes along later on (1-8 hours waiting). It was one key licence but works for 2 different laptop and under 2 different email addresses. The team member has been very helpful as I need to remove my old office from the laptops and he walked me through the process and stayed throughout. Very good customer service, very happy with his help. I will buy other software from them soon as I need to update my desktop software too. The price is really good and the software is working !!!! Thank you for the service
My interest was one time purchase Microsoft Office professional, I was looking for a very long time there were many options some offers from other resources were I had to use theirs account to get access to office and if I had to buy from retail it was very expensive for one user.
When I was surfing through internet, I found Software Base, at the beginning I had doubts, so I started live chat and got response instantly. I did look through webpages, addresses even reviews. So, I checked the products they were offering. It clearly states Microsoft Brand, No annual fee (Subscription), updates and access to full products. Then I brought products compatible with my windows. I received all details through email, history of my conversation, invoice and also guide to install. My package were installed through MICROSOFT (original page). Instructions were easy to follow and also there were guide to call or online service for any support to install.
It's a real deal, my package works, full license, have own account, works offline too and I don't have to spend money annually (one time purchase).
I highly recommend services and products of Software Base and in future I will definitely buy products from them. Thank you!
Selected Software Base for MS Office for a new laptop as they had a free Windows Pro licence offer and had good reviews. Very responsive to emails and in chat. They dealt effectively with a misunderstanding about the procedure, and gave advice on the appropriate licences. Both the Office 2019 install and the Windows Pro upgrade were fine.
After researching a number of companies to purchase genuine Microsoft Office 2019 Professional Plus I came across Software Base. After my purchase I received an email with the Product Key which had to be used on the Microsoft official site to download the software. I contacted Software Base via chat and also via phone regarding straightforward queries and on both occasions they were extremely helpful. I had no problem downloading and activating the software package and I am not techical. I would highly recommend Software Base who were professional and prompt in responding.
Christine
Was sceptical of this company initially as I'd never heard of them. However at 11pm in the night, I was able to have an online chat, they answered all my questions and as a result I purchased Office home and business for my Mac. Very cheap and no issues at all - so far so good.
What is your typical project timeline and pricing structure?
Project timelines vary depending on complexity and scope, typically ranging from 4-16 weeks for most applications. We provide detailed project estimates with transparent pricing based on project requirements, and we offer both fixed-price and hourly billing options.
Do you work with small businesses or only large enterprises?
We work with organizations of all sizes, from startups and small businesses to large enterprises. Our solutions are scalable and can be tailored to fit different budgets and business requirements.
About Software Base
Software Base is a computer and software business that likely provides software solutions and technology services to clients. The company may offer software development, implementation, or distribution services across various industries and applications. As a software-focused business, they potentially serve both individual consumers and enterprise customers with their technology offerings.