Great Customer Support
The Person named called Zim hat assisted me was great. I would have never loaded the software without him

SoftwareDiscountUSA.com appears to be an online retailer specializing in discounted computer software products for consumers and businesses in the United States. The website likely offers various software categories including operating systems, productivity suites, security programs, and other digital applications at reduced prices. As suggested by the domain name, the business focuses on providing software solutions at competitive discount rates to American customers.
SoftwareDiscountUSA.com receives overwhelmingly positive feedback from customers, with many praising the fast delivery and helpful customer service. Reviewers frequently highlight the straightforward purchasing process and the reliability of the software, noting that products like Office 2021 and Windows 11 activated without issues.
Customers appreciate the honest pricing, with no hidden fees, and commend the staff, particularly Zim, for their courteous and efficient support. However, a small number of reviews express dissatisfaction, particularly regarding issues with QuickBooks, where some users report that the software failed to connect to Intuit, leading to frustration and the need for refunds. Despite these concerns, the majority of experiences are positive, showcasing SoftwareDiscountUSA.com as a trustworthy option for software purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.9 | 10 |
| May 25 | 5.0 | 17 |
| Jun 25 | 4.7 | 15 |
| Jul 25 | 3.4 | 5 |
| Aug 25 | 4.7 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“This is my first time buying from Software Discount USA and I’m really pleased”
“We called customer service and spoke to ZEM”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: SoftwareDiscountUSA.com is #2 of 5 on overall rating in this group.
60 reviews of SoftwareDiscountUSA.com. Filter by what matters to you.
The Person named called Zim hat assisted me was great. I would have never loaded the software without him
Zim helped me to install the QB 2024 and without his expertise I would have problems He was very courteous and helpful.
Zim helped me to install the Access 2024, wish to let you know that he is a great value to your organization. He is the best of the Best.
Today my session was very successful. Although my system was giving me tremendous difficulties, Zim called me back and I now have my program. He was very patient with me because I am not savvy with the computer. I am more than happy with the results and I thank Zim for his kindness.
Quick answers to the questions people ask most.
We offer a wide range of discounted software including operating systems, productivity suites, antivirus programs, creative software, and business applications. Our inventory includes both digital downloads and physical copies from major brands like Microsoft, Adobe, Norton, and more.
Yes, all software sold through SoftwareDiscountUSA.com consists of genuine, legal licenses from authorized distributors. We only sell authentic products with valid product keys and proper licensing documentation.
Digital downloads are typically delivered via email within 24 hours of purchase confirmation. Physical software packages are shipped using standard or expedited shipping options depending on your selection at checkout.
We offer a 30-day return policy for unopened physical software and unused digital licenses. Returns must be requested within 30 days of purchase and meet our return conditions outlined in our policy.
We provide basic installation support and license activation assistance. For comprehensive technical support with software functionality, customers should contact the software manufacturer directly.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are processed through secure, encrypted payment systems for your protection.
You can reach our customer service team via email at support@softwarediscountusa.com or by phone during business hours. We typically respond to email inquiries within 24 hours.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Had a rough start with downloading and activation but once I called tech support, ZIM was able to fix my problem in a timely mannner.
Thanks to Zim's knowledge and expertise I was able to start using Word right away.
Zim was helpful, knowledgeable and very articulate. He knew QuickBooks Pro 2024 like the back of his hand. He helped me by using quickassist which he used like a pro. He set up local backup files, installed the software, upgraded the files and taught me how to use the local backup. Before he was done, he had me check my files to be sure that all went well. I would highly recommend Zim to anyone who needs QuickBooks help.
Zim did a great job resolving my installation issues.
Zim was very professional, very patient, and very knowlegeable is helping me get Microsoft Word installed on my computer using Quick Assist Software. He was very patient in explaining the details to me and I very appreciate his kindness!
I was in dire straights with downloading the new version of QB from their site. I was put in touch with Zim who took controll and installed the program without a hitch.
I just ordered a download of Microsoft Word 2021 because it was less expensive than the 2024, and I mostly just use Word to write Lyrics and make Set Lists. I couldn't remember if I had purchased a "download" or if I would have to wait for the package to come in the mail. When I called to ask, Sam took my call. He explained that the 2021 version of Word was sold out, but he would be happy to give me the 2024 version for the same price. Not only that, but he offered me the complete Microsoft package for the same price, and it is a download. He was very helpful, polite and made certain I understood how to go about downloading it when I receive the prompt. Thank you very much, Sam!
Absolutely unbelievable service! I was so worried because I couldn’t get my activation key to work and thought it would take a long time for them to get back to me. Boy was I wrong! No sooner had I sent the email then they replied. I can’t say enough about their customer service!
THE CUSTOMER SERVICE WAS ABSOLUTELY GREAT IN HELPING ME SOLVE MY PROBLEM WITH THE SOFTWARE. I WOULD LIKE TO THANK ZIM, VERY MUCH
Zim was very helpful and patient. Helped me by installing and walking me through the Turbo Tax ordeal. Highly recommend Zim greatly.
Zim was wonderful! Helpful and accurate with assisitng with my Quickbooks!
I had an issue and Zim called me and stayed on the phone with me until he made it right. Thank you Zim. Great company!!!!!
Yes, we provide special pricing for bulk orders and business customers. Contact our sales team with your requirements for a customized quote on volume licensing.
Our customer service is available Monday through Friday, 9 AM to 6 PM EST. Online orders can be placed 24/7 through our website, and digital products are processed automatically.
Upgrade options depend on the specific software and manufacturer policies. Contact us with your current license details, and we can help you find the appropriate upgrade path at discounted prices.
SoftwareDiscountUSA.com appears to be an online retailer specializing in discounted computer software products for consumers and businesses in the United States. The website likely offers various software categories including operating systems, productivity suites, security programs, and other digital applications at reduced prices. As suggested by the domain name, the business focuses on providing software solutions at competitive discount rates to American customers.
This profile hasn't been claimed by the business owner.