Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value.
The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
Sport Tickets Office has a positive customer experience.
Sport Tickets Office receives a mixed reception from customers, with many praising the quality of tickets and the service provided by staff. Reviewers highlight great experiences, noting excellent seats and timely delivery for events like the Chelsea vs.
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Palace match and the Community Shield. However, a significant number of complaints emerge regarding the reliability of ticket delivery, with several customers reporting last-minute cancellations and issues with refunds. Many express frustration over receiving notifications just before events that their tickets were unavailable, leading to feelings of distrust towards the company. While some customers appreciate the smooth purchasing process, the negative experiences overshadow these positives. Overall, the sentiment leans towards caution, as many consumers warn others to be wary of potential issues.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.5
60
100%
-1.4
● Low
3.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.5▼ 1.4
12-month avg
3.5
All-time
3.5
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
3.7
13
Feb 25
4.6
9
Mar 25
4.5
8
Apr 25
4.3
3
May 25
3.1
7
Jun 25
2.0
4
Jul 25
3.0
2
Aug 25
2.6
14
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 39 positive reviews
Customer service38%
15 mentions
Delivery31%
12 mentions
Prices & value15%
6 mentions
Smooth experience8%
3 mentions
“Great service”
On “Customer service” · Aug 21, 2025
Top complaintsof 21 negative reviews
Refund67%
14 mentions
Payment issues43%
9 mentions
Pricing33%
7 mentions
Cancellation24%
5 mentions
“We had a hotel we could not cancel and despite a letter before court action and at least 3 emails saying we’dbe refun...”
On “Refund” · Aug 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
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Sport Tickets Office FAQ
Quick answers to the questions people ask most.
Is Sport Tickets Office a legitimate company?
Sport Tickets Office has received a mix of reviews, with a significant number of negative experiences reported. Currently, they have a low rating, and many customers express concerns over ticket delivery and customer service.
Is Sport Tickets Office a scam?
While some customers report positive experiences with timely delivery and good seats, many others have raised red flags about potential scams and poor service. Verified reviews show a pattern of complaints regarding missing tickets and lack of communication.
What services does Sport Tickets Office offer?
Sport Tickets Office specializes in providing tickets for various sports events, including football matches. However, customer experiences vary widely, with some praising the service while others report significant issues.
What payment methods does Sport Tickets Office accept?
Sport Tickets Office typically accepts major credit and debit cards for ticket purchases. Always ensure to check their website for specific payment options before making a transaction.
All 5 questions →Show fewer questions
What is the customer support process for Sport Tickets Office?
Customers can reach out to Sport Tickets Office through their website for support. However, many reviews indicate that response times may vary, with some users reporting difficulty in getting timely assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 35% are 1–2★.
About Sport Tickets Office
Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value.
The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.