Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value. The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
Sport Tickets Office receives a mixed reception from customers, with many praising the quality of tickets and the service provided by staff. Reviewers highlight great experiences, noting excellent seats and timely delivery for events like the Chelsea vs.
Palace match and the Community Shield. However, a significant number of complaints emerge regarding the reliability of ticket delivery, with several customers reporting last-minute cancellations and issues with refunds. Many express frustration over receiving notifications just before events that their tickets were unavailable, leading to feelings of distrust towards the company. While some customers appreciate the smooth purchasing process, the negative experiences overshadow these positives. Overall, the sentiment leans towards caution, as many consumers warn others to be wary of potential issues.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | -1.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 3.7 | 13 |
| Feb 25 | 4.6 | 9 |
| Mar 25 | 4.5 | 8 |
| Apr 25 | 4.3 | 3 |
| May 25 | 3.1 | 7 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 3.0 | 2 |
| Aug 25 | 2.6 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great service”
“We had a hotel we could not cancel and despite a letter before court action and at least 3 emails saying we’dbe refun...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.8 out of 5 (good) | 2.5 out of 5 (poor) | −21% | 60 |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 999 |
Bottom line: Sport Tickets Office is #4 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 2.5).
60 reviews of Sport Tickets Office. Filter by what matters to you.
Great service! Robert and Alex helped me with ordering Chelsea v Palace tickets. Great seats and support from guys was world class. From process of purchasing till i got i mine seats. Thank you guys. Will be back for more tickets for sure
Got a very good deal to see friendly match between Chelsea and Milan, great seats and view of the pitch, got tickets on time and everything went smooth, will use again for sure.
Went to see Community shield match and everything went perfect, great service and timely delivery, highly recommended
Found this site every easy to use, only thing the tickets arrived a day before we due to watch the match and found it worrying other than that we were happy with the service on the whole.
Quick answers to the questions people ask most.
Sport Tickets Office has received a mix of reviews, with a significant number of negative experiences reported. Currently, they have a low rating, and many customers express concerns over ticket delivery and customer service.
While some customers report positive experiences with timely delivery and good seats, many others have raised red flags about potential scams and poor service. Verified reviews show a pattern of complaints regarding missing tickets and lack of communication.
Sport Tickets Office specializes in providing tickets for various sports events, including football matches. However, customer experiences vary widely, with some praising the service while others report significant issues.
Sport Tickets Office typically accepts major credit and debit cards for ticket purchases. Always ensure to check their website for specific payment options before making a transaction.
Customers can reach out to Sport Tickets Office through their website for support. However, many reviews indicate that response times may vary, with some users reporting difficulty in getting timely assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 35% are 1–2★.
I brought these tickets as a thank you present to my partner who has been my absolute rock. I have been so unwell for the past 18 months and he has just been so supportive. I had some issues with downloading the ticket so my partner had some issues when entering the stadium. I spoke to a lady on the phone who was sympathetic and understood how my partner drove and just how much partner loves Arsenal. She managed to sort it and my partner had a hui
This was a remarkably fluent and trustworthy agency. The process was seamless with personal email response from George our contact. I even received an email from him an hour before kick off to make sure we go in okay. It's worth paying a little bit more the peace of mind. With most tickets these days, don't expect them until the day before the event.
I ordered a ticket for everton v Southampton and never received the ticket. I was promised my money back within 20 days and still waiting. Be careful when booking with this firm. I've list my money don't you do the same. I ordered my ticket in February.
Clear communication and ticket delivery great
Wszystko odbyło się tak jak trzeba, dostałem bilety i spędziłem fantastyczny wieczór na Finale Copa Italia w Rzymie
I received my thickets within the time promised and furthermore I had an upgrade
I went from Palermo to Madrid to see a great football show. Totally PERFECT at all!!!! Amazing seats for a great event as the return match Athletic Madrid vs/ Barcelona, 2nd leg Semifinal Copa del Rey. I requested very special tkts and I received my e-tkts by email the day before the match. I hadn't any problem... See you for next match
Waited a while for tickets but well worth the wait. View was amazing, wasn't expecting such amazing seats for the cheaper price. Will definitely use this company again!
My husband and two sons travelled to the game on Sunday. Great seats and great atmosphere. Robert was great to deal with and kept in contact throughout to ensure we got our online tickets sorted and all went well. Would highly recommend them
Evrything went well we get tickets in good time
Very good price and service
Hello! At first, I thought that we would no longer receive the tickets, but on the day of the match, we received them. I had even better seats, at VIP Gold, and that's thanks to your company. My boy was very happy to see his favorites up close. Thank you very much and we will definitely order from the website again.
Good expérience :)
Honestly couldn’t fault this service from start to finish. Everything that was communicated happened. Every question answered promptly. They even messaged to make sure we got into the event and that everything was okay! Brilliant seats and bio experience. Highly recommend for a unique tailored experience. Will definitely use again.
I’ve used Sports Ticket Office for several years now without any problems. They always deliver what they promise and wouldn’t hesitate to recommend their service. I recently bought 4 tickets to watch Liverpool v Wolves. I received e-tickets as promised two days before the event. Luckily we got an upgrade to Premier Clubs to ensure we got 4 seats together between penalty box and half way line. Brilliant. They even messaged me before the match to make sure everything was fine.
Sport Tickets Office is an online platform specializing in the resale of football tickets for major events around the world. Catering primarily to avid football fans, the company provides access to tickets for a variety of leagues and matches, including premier fixtures such as the English Premier League. Customers can browse a wide selection of available tickets, with prices determined by individual sellers, which may vary above or below the original face value. The company aims to enhance the ticket-buying experience for football enthusiasts, facilitating the purchase of tickets for the 2024-2025 season and beyond. With a focus on customer preferences and affordability, Sport Tickets Office serves as a convenient marketplace for fans looking to secure their seats at highly sought-after matches.
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