State Farm is a large American insurance company that provides auto, home, life, and health insurance products to individuals and businesses. The company operates through a network of agents across the United States and offers additional financial services including banking and investment products. State Farm is known for its widespread presence in the insurance market and its "Like a good neighbor" advertising campaign.
Reviewers generally appreciate State Farm for its trustworthy service and competitive rates. Many highlight the value of having a local agent who provides personalized support, helping them navigate policy changes and save money.
Customers often mention the ease of managing their insurance through the app and the professionalism of the staff, particularly during claims processes. However, some consumers express concerns about rising premiums at renewal and occasional glitches on the website, which can hinder payment processing. A few reviews note frustrations with the call center, where getting assistance can involve multiple transfers. Overall, while there are areas for improvement, State Farm is viewed positively for its reliable coverage and customer service.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 60 |
12 reviews of Statefarm. Filter by what matters to you.
Switched to State Farm two years ago and couldn't be happier. Great rates, comprehensive coverage, and my agent actually takes time to explain everything clearly. The online portal is user-friendly too.
What sets State Farm apart is having a local agent who actually knows you and your situation. Mine has helped me navigate policy changes and always finds ways to save money. The personal touch makes a big difference.
Been with State Farm for over 8 years now and they've consistently provided excellent service. My agent is always quick to respond to questions and helped me bundle my auto and home insurance for significant savings. The mobile app makes managing policies super convenient.
Outstanding experience with State Farm! My local agent goes above and beyond to make sure I understand my coverage options. They caught an error on my policy that saved me money and always return calls promptly.
Quick answers to the questions people ask most.
State Farm offers auto, home, renters, condo, life, health, and business insurance. They also provide banking services, mutual funds, and retirement planning options.
You can file a claim online through the State Farm website, using their mobile app, or by calling their 24/7 claims hotline. You can also contact your local State Farm agent directly to start the claims process.
State Farm's customer service is available 24/7 for claims and emergency roadside assistance. Regular customer service for policy questions is typically available Monday through Friday from 8 AM to 8 PM, with limited weekend hours.
You can use the agent locator tool on State Farm's website by entering your ZIP code. The tool will show nearby agents with their contact information, office hours, and customer ratings.
Yes, State Farm offers various auto insurance discounts including safe driver, multi-car, good student, anti-theft device, and bundling discounts. The specific discounts available may vary by state and individual circumstances.
Yes, you can manage your policies through State Farm's website or mobile app. You can view policy details, make payments, update coverage, download ID cards, and access billing statements online.
State Farm has strong financial ratings from major rating agencies, typically receiving A+ ratings from A.M. Best. This indicates the company's strong ability to meet its financial obligations to policyholders.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can get a quote online through State Farm's website, by calling their customer service line, or by contacting a local agent. Online quotes are available 24/7 and typically take just a few minutes to complete.
Yes, State Farm offers 24/7 roadside assistance as an optional coverage add-on. Services include towing, jump-starts, flat tire changes, lockout assistance, and emergency fuel delivery.
State Farm accepts various payment methods including automatic bank transfers, credit cards, debit cards, checks, and online bill pay. You can set up automatic payments or make one-time payments through their website or mobile app.
State Farm is a large American insurance company that provides auto, home, life, and health insurance products to individuals and businesses. The company operates through a network of agents across the United States and offers additional financial services including banking and investment products. State Farm is known for its widespread presence in the insurance market and its "Like a good neighbor" advertising campaign.
