Is Tailor Store a legitimate company?
Yes, Tailor Store is a legitimate company with numerous verified reviews and an overall high rating. Customers frequently praise their outstanding service and immaculate tailoring, reflecting real experiences.
Tailor Store is an online retailer specializing in custom-made clothing, including dress shirts, suits, pants, and accessories. With a commitment to providing a perfect fit, the company offers an extensive range of customization options, allowing customers to design their garments according to personal preferences. Starting at $79, Tailor Store caters to individuals seeking high-quality, tailored apparel for both formal and casual occasions. Targeting fashion-conscious consumers, Tailor Store's offerings include business shirts, casual t-shirts, and seasonal layers, ensuring a comprehensive selection for various style needs. The company emphasizes ethical production practices and provides a 100% fit guarantee, aiming to deliver a seamless shopping experience alongside quick delivery. By focusing on quality and customization, Tailor Store appeals to those looking for unique, well-fitted clothing solutions.
Tailor Store receives overwhelmingly positive feedback for its exceptional service and high-quality shirts. Reviewers frequently praise the immaculate tailoring and the effectiveness of the online designer tool, which allows for personalized fits.
Many customers highlight the responsive communication and willingness to accommodate redesign requests, contributing to a satisfying shopping experience. However, there are some complaints regarding persistent email notifications, with a few users expressing frustration over their inability to unsubscribe from marketing emails. Additionally, a small number of reviews mention issues with product quality, such as defective shirts and inadequate customer service responses. Despite these concerns, the majority of consumers express strong satisfaction with their purchases and the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.8 | 26 |
| Aug 25 | 4.7 | 34 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I really appreciate your excellent service, the fantastic online designer tool, the immaculate tailoring, and especia...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Tailor Store is #2 of 5 on overall rating in this group.
60 reviews of Tailor Store. Filter by what matters to you.
Over a year ago
I really appreciate your excellent service, the fantastic online designer tool, the immaculate tailoring, and especially the after-sales support — it’s been a truly great experience overall. The polo... See more
Over a year ago
At this point I have had 4 shirts and a pair of pants custom made for me by Tailor Store. Their communication and willingness to redesign is part of what makes them so special. Always a perfect fit.... See more
Over a year ago
Nothing beat a shirt that fit perfect,and the one i got from you did. Thanks
Quick answers to the questions people ask most.
Yes, Tailor Store is a legitimate company with numerous verified reviews and an overall high rating. Customers frequently praise their outstanding service and immaculate tailoring, reflecting real experiences.
No, Tailor Store is not a scam. The platform has many verified reviews, with patterns indicating satisfaction in quality and customer service, despite some isolated complaints.
Tailor Store specializes in custom-made clothing, primarily shirts and pants. Customers appreciate the ability to tailor garments to their specific measurements and preferences.
Tailor Store accepts various payment methods including credit cards and PayPal. Customers have noted the convenience of the checkout process.
Tailor Store offers a satisfaction guarantee and is responsive to issues with fit or quality. Many customers have reported positive experiences with customer support handling exchanges or refunds.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I really appreciate your excellent service, the fantastic online designer tool, the immaculate tailoring, and especially the after-sales support — it’s been a truly great experience overall. The polo shirts and chinos have turned out really well after a few adjustments. I just have a couple of humble suggestions that might help make them even better: • Polo Shirts: The fabric choices are quite limited, and the current fabric quality doesn’t hold up well after a couple of washes. Also, it would be great to have some collar design options — the current collar leaf and band height feel a little low, and I personally prefer a taller collar for a fuller look. • Chinos: The only thing I felt was missing is a hook-and-eye closure at the waistband, which usually gives a more polished finish. For shirts, the quality of fabrics, the wide range of choices in the online designer for each detail, and the excellent tailoring have all been impressive. One area I feel could be improved is the packaging. The previous blue packaging had a sense of quality and class that matched the image of a custom designer tailoring provider like you. Unfortunately, the current brown packaging doesn’t reflect that same premium feel. These are just small ideas to help improve what is already an excellent product and service. I’d be happy to keep coming back for more as you continue to refine the options.
At this point I have had 4 shirts and a pair of pants custom made for me by Tailor Store. Their communication and willingness to redesign is part of what makes them so special. Always a perfect fit.
Jeg har flere gange "unsubscribed", men det hjælper ikke. Det accepterer deres system ikke, så det er uærligt Har også markeret som spam, men de kan åbenbart noget her, fordi de bliver ved med at sende for mig ligegyldige mails
Nothing beat a shirt that fit perfect,and the one i got from you did. Thanks
Servicen som vanligt bra och snabb! Kvalité, både på skjortorna och kundservicen perfekt. Kommer at fortsätta att köpa mina skjortor hos Tailorstore. Björn Nilsö
Mycket bra att man kan måttanpassa sina plagg. Vi beställde en linneskjorta. Den kom på utsatt tid och den passar mycket bra. Vi har beställt flera gånger förut, och kommer beställa igen. Svårigheten är att bedöma hur tyget kommer se ut som färdigt plagg.
Som vanligt mkt bra
Great company to work with, always on time with communications, and always delivering the best work
- Schnelle Antwortzeiten. - Kulanz nach vergessener/übersehender Paketabholung im Paktestore. - Kostenloses Ersatzhemd mit besserer Passform
They have always delivered. I have been buying shirts from Tailor Store the last 10 years and I have never been disappointed. Always excellent quality in both fabric and craftsmanship. I really recommend anyone who wants a shirt with a perfect fit to buy their shirts from Tailor Store.
I’m loving the quality of the shirts and how quick the turnaround time is. I even had a mishap with one of my orders, and the customer service to make it right was amazing! This is definitely a company that I’ll keep doing business with!!!
Great quality, great fabrics and a very generous, speedy and helpful customer support that exceeds any expectation by a mile.
Klappt tadellos und schnell
The tailored shirt I received was defective—one sleeve shorter than the other and a poor fit overall. I emailed a complaint but never got a response. Very disappointing, especially with no money-back option.
Bra urval, mycket rimlig tillverknings- och leveranstid samt perfekt passform.
Wonderful shirt just as ordered. Will be even better next time, as I now know more exactly what I need and want.
Bra service och återkoppling! Första skjortan passade inte riktigt, men fick snabbt hjälp och fick sedan en ny skjorta som passade perfekt! Väldigt nöjd och rekommenderas starkt.
Great looking, lovely quality, perfect fit
Tailor Store is an online retailer specializing in custom-made clothing, including dress shirts, suits, pants, and accessories. With a commitment to providing a perfect fit, the company offers an extensive range of customization options, allowing customers to design their garments according to personal preferences. Starting at $79, Tailor Store caters to individuals seeking high-quality, tailored apparel for both formal and casual occasions. Targeting fashion-conscious consumers, Tailor Store's offerings include business shirts, casual t-shirts, and seasonal layers, ensuring a comprehensive selection for various style needs. The company emphasizes ethical production practices and provides a 100% fit guarantee, aiming to deliver a seamless shopping experience alongside quick delivery. By focusing on quality and customization, Tailor Store appeals to those looking for unique, well-fitted clothing solutions.
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