
Telia Company is a telecommunications provider that offers a range of connectivity solutions and digital services designed to enhance everyday life. With a focus on delivering high-quality mobile and fixed broadband services, the company aims to support both individual consumers and businesses in their communication needs. Telia's offerings include internet, mobile telephony, and digital entertainment, catering to a diverse market that spans residential customers, small enterprises, and large organizations. In addition to traditional communication services, Telia is committed to innovating smarter living through technology. The company provides solutions that enable seamless connectivity and access to digital platforms, aiming to improve user experiences and foster better connected living. With a strong emphasis on customer satisfaction, Telia positions itself as a trusted partner in the digital age.
Telia receives overwhelmingly negative feedback from consumers, with a significant number of reviews highlighting poor customer service and billing issues. Many reviewers express frustration over being charged fees after contract termination, with claims of fraudulent practices and chaotic management.
Customers report receiving incorrect invoices monthly, necessitating repeated calls to customer service without resolution. While a couple of reviews mention positive experiences with helpful staff, these are overshadowed by the majority of complaints regarding the company's lack of accountability and support. The sentiment reflects a strong dissatisfaction, with many urging potential customers to seek alternatives. Overall, Telia struggles to meet customer expectations, leading to a predominantly negative perception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.9 | 9 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.9 out of 5 (poor) | 67 out of 100 | — | 9 | |
| 3.8 out of 5 (good) | 50 out of 100 | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 1,060 |
Bottom line: Telia is #5 of 5 on overall rating in this group.
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Telia Company is a telecommunications provider that offers a range of connectivity solutions and digital services designed to enhance everyday life. With a focus on delivering high-quality mobile and fixed broadband services, the company aims to support both individual consumers and businesses in their communication needs. Telia's offerings include internet, mobile telephony, and digital entertainment, catering to a diverse market that spans residential customers, small enterprises, and large organizations. In addition to traditional communication services, Telia is committed to innovating smarter living through technology. The company provides solutions that enable seamless connectivity and access to digital platforms, aiming to improve user experiences and foster better connected living. With a strong emphasis on customer satisfaction, Telia positions itself as a trusted partner in the digital age.
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