
4th Utility is a UK-based provider of ultra-fast, full-fibre broadband services, designed to meet the growing connectivity demands of both residential and business customers. The company offers internet speeds of up to 2.3Gbps, ensuring reliable and efficient internet access for various online activities, including streaming, gaming, and remote work. Targeting individuals and organizations seeking high-performance broadband solutions, 4th Utility emphasizes customer satisfaction through prompt installation and support services. The company’s installation process is streamlined, with engineers trained to ensure a quick and tidy setup, contributing to a positive customer experience. By focusing on affordability and speed, 4th Utility aims to provide a future-proof broadband solution that caters to the needs of its diverse customer base.
4th Utility receives high praise for its customer service, with many reviewers highlighting the helpfulness and friendliness of staff like Tobi, OLU, and Adnan. Customers appreciate the easy setup process and the prompt assistance provided when issues arise, often describing their experiences as positive and reassuring.
The internet service is frequently noted as fast and reliable, contributing to overall satisfaction. However, some negative feedback emerges regarding unethical practices during the joining stage, with one reviewer expressing frustration over unexpected charges and poor service delivery. Despite these concerns, the majority of customers express happiness with their experience, emphasizing the company's strong customer support. Overall, 4th Utility is viewed positively, particularly for its attentive service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Helpful and easy to set up”
“I began the process of ordering broadband from this company and completed the online form, including entering my Dire...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.6 out of 5 (poor) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 696 |
Bottom line: 4th Utility is #3 of 5 on overall rating in this group. On value, Calor Gas Ireland scores higher (4.5 vs 2.6).
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4th Utility is a UK-based provider of ultra-fast, full-fibre broadband services, designed to meet the growing connectivity demands of both residential and business customers. The company offers internet speeds of up to 2.3Gbps, ensuring reliable and efficient internet access for various online activities, including streaming, gaming, and remote work. Targeting individuals and organizations seeking high-performance broadband solutions, 4th Utility emphasizes customer satisfaction through prompt installation and support services. The company’s installation process is streamlined, with engineers trained to ensure a quick and tidy setup, contributing to a positive customer experience. By focusing on affordability and speed, 4th Utility aims to provide a future-proof broadband solution that caters to the needs of its diverse customer base.
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