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CrowdTrust is a review platform designed to help consumers make informed decisions by sharing and accessing genuine customer feedback. The platform provides a space for users to leave reviews and ratings for various products and services, facilitating transparency and trust in the marketplace. By leveraging user-generated content, CrowdTrust aims to connect potential buyers with reliable information, enhancing the overall shopping experience. The company targets a wide range of customers, including individual consumers seeking insights into products before making purchases, as well as businesses looking to build their reputation through verified reviews. By focusing on the utilities and energy sector, CrowdTrust offers valuable insights into companies within this category, helping users navigate their options and choose providers that best meet their needs.
BB Company receives a generally positive reception, with many customers praising the quality of their products and the exceptional customer service. Reviewers highlight the helpfulness and responsiveness of the staff, particularly when handling refunds or addressing issues, which has led to a strong sense of customer satisfaction.
However, there are notable complaints regarding product effectiveness, with some consumers reporting adverse reactions and concerns about receiving incorrect or potentially counterfeit items. Additionally, issues with order delivery and difficulties in obtaining refunds have been raised, indicating areas for improvement. Despite these challenges, many customers express loyalty and appreciation for the company's offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 5.0 | 15 |
| Aug 25 | 4.1 | 9 |
| Sep 25 | 3.1 | 8 |
| Oct 25 | 4.3 | 6 |
| Nov 25 | 4.7 | 7 |
| Dec 25 | 3.4 | 8 |
| Jan 26 | 3.1 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Customer service was amazing They jumped on my request immediately and credited me for these outrageous charges”
“I sent it back for a refund & my postal charges on December 17th, 2025”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Quality | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.6 out of 5 (good) | 2.9 out of 5 (fair) | −24% | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 2.8 out of 5 (fair) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 696 |
Bottom line: BB Company is #5 of 5 on overall rating in this group. On quality, Calor Gas Ireland scores higher (4.5 vs 3.6).
60 reviews of BB Company. Filter by what matters to you.
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I thought this product was a cream & when it came it was a supplement! I sent it back for a refund & my postal charges on December 17th, 2025. The product was delivered back to them on January 8th, 2026. I've been emailing this company for a refund & still no reply! Their policy is "no hassle refund" yeah right!
I had high hopes that this product would help but unfortunately it gave me terrible diarrhea and I had to quit taking it. If you are trying this for the first time be sure it works for you before signing up for a subscription because they won't refund you on a subscription.
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Order was never delivered. When you contact them by email, it's AI response, gives a case number, just stating it has been escalated. No mention of when you'll get a response. Then you get another invoice, which at first glance looks like you're being billed again, and have an option to cancel. You go to chat on their website, they tell you a refund has been issued, but hasn't. They only give you an option to reship, but they have to escalate it again. All I wanted was a refund. Regardless, I will not do business with BB Company again. Original order was placed on/or about Dec 6-8, it's now Dec 31.
I think I have received a fake version of bb radiance. It gave me terrible diarrhea . The advertising says made in America but when mine arrived it had a sticker on it saying made in China. Happy to send photo
Scam, Scam, Scam!!!! Radiancy did absolutely nothing for me. The subscription is difficult to cancel. You have to make an account to cancel. They do not honour the money back guarantee. Now I am stuck with 3 more bottles of the rubbish. Ripped off!!
I ordered their PROVITALIZE & never received it! My money was immediately taken from my bank acct. I tried unsuccessfully 7-8 times to hopefully get my product. I really tried to work them because I wanted to try the product. I finally gave up & disputed it through my bank.
I am trying to report a very objectionable Provitalize commercial, showing over YouTube. It has an obese woman, putting something in the back seat of her car, telling the children in the car to "shut your mouth" and later in the dialog of the commercial script, she looks into the camera and tells the viewers to "just try the damn product". Is this suppose to be funny? IT IS NOT!! I find it objectionable and degrading on several levels: 1) to the children 2) and to the viewers for her language is offensive, 3) and disrespectful to the company who is paying her to promote this product . I would not want to try any company's "damn" product is this is how it is presented. This commercial needs to be researched and removed, immediately. It is not the best representation of this product, or of this company, I hope!! I reported it for further research for the the marketing department and my complaint went no where!! They said to go to Trustpilot-- so here I am.
I got these products to help with digestion but even after decreasing the daily dose, after 30 days my digestion got worse. After reading more reviews I am convinced this is another scamming company because if you subscribe you cannot get a refund for unused product like other reputable companies offer. I usually don’t do the subscription to test products first but made the mistake this time. So not only is my gut worse but I also have four full bottles of product and money wasted. Their excuse is just that they have this policy and no exceptions. So buyer beware.
I tried Radiancy but after sticking with it for 10 days, I had increasingly worse GI issues. I knew this was a possibility for me because I don't always tolerate probiotics well but I wanted to try the product because of the touted benefits. I am not giving them a 1-star rating for Radiancy, necessarily, as it may work well for some women. I am, however, unhappy with BB Company's customer service. When I explained my issues with the product and asked for a refund, the customer service person I was messaging aggressively tried to push the product, telling me I needed to give it more time (6-8 weeks) and back down on the dosage. I had only worked up to 2 pills, instead of 4 at that time. When I said that I couldn't tolerate 6-8 weeks of the gut issues I was experiencing on the product, I was then told my issues were probably due to a "poor diet". As someone who takes her health very seriously and eats clean (gluten-free, dairy-free, limited sugar intake, and mostly whole foods), this was very insulting. As soon as I stopped taking Radiancy, my gut health went back to normal. I suggest the company stand by their money-back guarantee without harassing customers and trying to tell them "you're doing it wrong". I will not be ordering from this company again.
CrowdTrust is a review platform designed to help consumers make informed decisions by sharing and accessing genuine customer feedback. The platform provides a space for users to leave reviews and ratings for various products and services, facilitating transparency and trust in the marketplace. By leveraging user-generated content, CrowdTrust aims to connect potential buyers with reliable information, enhancing the overall shopping experience. The company targets a wide range of customers, including individual consumers seeking insights into products before making purchases, as well as businesses looking to build their reputation through verified reviews. By focusing on the utilities and energy sector, CrowdTrust offers valuable insights into companies within this category, helping users navigate their options and choose providers that best meet their needs.
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