Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.1	60	100%	-0.1	● Low

4.1 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jan 2026.

Last 3 months: 3.7▼ 0.1
12-month avg: 4.1
All-time: 4.1
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Quality	Refunds	Trend	Reviews
BB CompanyThis company	4.1 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	3.6 out of 5 (good)	2.9 out of 5 (fair)	−24%	60
Origin Energy	4.4 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	3.4 out of 5 (fair)	—	1,000
Wessex Water	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	—	—	1,000
So Energy	4.4 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	2.8 out of 5 (fair)	—	999
Calor Gas Ireland	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	—	—	696