Terrible experience
They suck I spent 30 on a game on multiple bets levels maybe hit 1/200 spins

The Money Factory is a review platform that specializes in providing consumer insights and feedback within the electronics and technology sector. The company offers a space for users to share their experiences with various electronic products and technology services, allowing potential buyers to make informed decisions based on real customer reviews. Targeting both consumers and businesses in the tech industry, The Money Factory aims to bridge the gap between product offerings and user satisfaction. By facilitating transparent reviews, the platform helps customers navigate their purchasing choices while also enabling companies to understand customer sentiment and improve their products and services. The user-friendly interface and comprehensive review system make it a valuable resource for anyone looking to explore the electronics and technology market.
The Money Factory receives overwhelmingly negative feedback from customers, with many expressing frustration over the lengthy redemption process. Reviewers frequently mention waiting weeks or even months for their payouts, with some stating that they have been misled about processing times.
While a few players enjoy the gaming experience and find it entertaining, this is overshadowed by complaints about poor customer service and unfulfilled redemption requests. Customers report receiving generic responses and a lack of communication from support staff, exacerbating their dissatisfaction. Despite some positive remarks about the casino's gameplay, the predominant sentiment highlights significant issues with payout delays and overall trustworthiness. Overall, The Money Factory struggles to meet customer expectations, leading to a largely negative perception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Quick and efficient customer service, along with a wide variety of games, makes for an enjoyable gaming experience”
“It’s been over 2 weeks and all I get it pending, to go with that their customer support is non existent”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: The Money Factory is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 1.7).
60 reviews of The Money Factory. Filter by what matters to you.
They suck I spent 30 on a game on multiple bets levels maybe hit 1/200 spins
I’m currently trying to redeem my winnings from a few days ago and I can’t seem to be to able to withdraw. I had my bank account linked and a redemption pending, however I unlinked my bank account to link another one. My mistake, but then I seem to have lost the ability to redeem completely. I don’t have access to my Skrill account and can only withdraw through trustly. Every time I try to withdraw no matter which bank I try to redeem with, I immediately get sent to an error page and it says sorry we are having trouble processing your request. No matter which bank I try, the same message appears. I messaged the money factory customer support and they claimed they escalated my case with their tech team but they haven’t fixed my issue yet. I messaged trustly customer support and they claim they have no error on their side so it must be on the money factory side where the issue is occurring. I don’t believe I will see my winnings anytime soon and my account will probably remain stuck for a long time. It sucks more than it normally would because I managed to get a balance of around $2,000 dollars but I have no way of redeeming my balance because of my issue.
Well my first redemption was on 06-19-2025 for 150.00, it never made it past pending, so i canceled the redemption and played the money, got up to over 800.00 requested a new redemption to skrill this time, this was on 06-27-2025, countless chats with support and almost 2 months later, the redemption still pending, so today I canceled it, played the money again, now its over 4,000, put in a new redemption for 4,200 hoping for a miracle, Money Factory please honor my redemption on 08-24-2025
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This is terrible I’ve been waiting well over 30 business days and they will not redeem my money I had high hopes for this casino but they are giving me a run around with no updates or nothing I wish I got paid already but it probably will never happen
I've redeemed off this site several times and each time the situation gets worse. What used to take 24-48h (still longer than several other top tier online sites) suddenly took 4-5 days. My current redemption is already late again and this is using Skrill! It's not uncommon to see people complaining about 14 and 30+ days waiting on Reddit and on TP. As such, I'm not feeling very confident I'll be receiving my payout and considering most of their competitors are only getting faster - never slower - with redemptions one can only assume the worst. Funny thing is if they made their redemptions faster I would depo frequently but I no longer do. The only good thing I can say, and the only thing stopping me from a 1* review, is that they often give out large bonuses which is the only reason I go back and play. However, another delay or issue redeeming and I'm going back down to 1 as it renders those bonuses essentially meaningless.
The Money Factory is a review platform that specializes in providing consumer insights and feedback within the electronics and technology sector. The company offers a space for users to share their experiences with various electronic products and technology services, allowing potential buyers to make informed decisions based on real customer reviews. Targeting both consumers and businesses in the tech industry, The Money Factory aims to bridge the gap between product offerings and user satisfaction. By facilitating transparent reviews, the platform helps customers navigate their purchasing choices while also enabling companies to understand customer sentiment and improve their products and services. The user-friendly interface and comprehensive review system make it a valuable resource for anyone looking to explore the electronics and technology market.
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