The Tea Spot is a Boulder, Colorado-based company specializing in high-quality loose leaf tea and pyramid tea bags, along with modern steepware and tea infusers. Established in 2004, the company offers a diverse selection of teas, including organic varieties, green tea, matcha, white tea, oolong, black tea, pu’erh, herbal blends, rooibos, and hibiscus. Customers can purchase these products online directly through their website, theteaspot.com, which also features gift sets, tea subscriptions, and samplers. Targeting tea enthusiasts and health-conscious consumers, The Tea Spot emphasizes the health benefits of tea while committing to social responsibility by donating 10% of sales to cancer and wellness nonprofits. The company provides educational resources on tea types, brewing methods, and health benefits, further engaging its community of tea lovers.
The Tea Spot receives overwhelmingly positive feedback for its exceptional tea quality and outstanding customer service. Reviewers consistently praise the freshness and variety of teas, with many highlighting favorites like the Earl of Grey and the calming Lights Out blend.
Customers appreciate the fast and helpful responses from the staff, particularly mentioning Angie for her efficient assistance in resolving order issues. However, a few complaints arise regarding order delivery, with some consumers experiencing delays or missing packages. Despite these isolated incidents, the overall sentiment remains highly favorable, as many express loyalty and satisfaction with their purchases. The Tea Spot is celebrated as a top choice for tea lovers, reflecting a strong commitment to quality and customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 43 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 1.5 | 2 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 2 |
| Jul 24 | — | 0 |
| Aug 24 | 5.0 | 6 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 43 most recent reviews.
“The freshness, the assortment, the flavorful tastes, the aromas, the seasonal options, the Steepware, the samples and...”
“I would have been happy even with a credit for this product, tasted stale, but customer service would have nothing to...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.7 out of 5 (good) | +16% | 43 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: The Tea Spot is #2 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.6).
43 reviews of The Tea Spot. Filter by what matters to you.
I'm an iced tea fanatic & snob! Their steep-ware has cut 15 mins out of my daily routine! I LOVE their pitcher with the center core! I LOVE their Steep&Go for cold filtering......SOOOO much easier than all the steps & time to make iced tea traditionally! I got the "Urban Tumbler" for Christmas and I'm really liking it! In Austin, I survive the summers because of their "Thin Mint" green tea!!!
Oh how I love tea, and oh how i LOVE The Tea Spot! Marvelous, pure teas and playful blends all in one place. Thank you to everyone at The Tea Spot, for all you do and for all you are!
I've been ordering from these guys for years. They always come through with amazing teas - so fresh in taste & aroma. AND they are quick to deliver. Their sweet customer service people are also wonderful, every time I've called. My favorite tea company by far!
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The Tea Spot is a Boulder, Colorado-based company specializing in high-quality loose leaf tea and pyramid tea bags, along with modern steepware and tea infusers. Established in 2004, the company offers a diverse selection of teas, including organic varieties, green tea, matcha, white tea, oolong, black tea, pu’erh, herbal blends, rooibos, and hibiscus. Customers can purchase these products online directly through their website, theteaspot.com, which also features gift sets, tea subscriptions, and samplers. Targeting tea enthusiasts and health-conscious consumers, The Tea Spot emphasizes the health benefits of tea while committing to social responsibility by donating 10% of sales to cancer and wellness nonprofits. The company provides educational resources on tea types, brewing methods, and health benefits, further engaging its community of tea lovers.
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