Direct contact with Michael
Direct contact with Michael, the travel agent, helped give me confidence. His explanation and service were helpful and timely. Strange that OTP needs to be shared for this business to work. Feels a bit sketchy.

Thrive Travel is an online flight booking engine dedicated to helping travelers find the best deals on international flights. The platform specializes in providing users with competitive pricing for popular destinations such as London, Paris, and Rome, enabling customers to save significantly on their travel expenses. By utilizing advanced search technology, Thrive Travel streamlines the flight search process, making it easier for users to compare options and secure affordable airfare. Targeting a diverse audience of leisure and business travelers, Thrive Travel aims to simplify the travel planning experience. The company focuses on delivering a user-friendly interface that allows customers to access a wide range of flight options tailored to their needs. With a commitment to enhancing the travel booking experience, Thrive Travel serves as a valuable resource for those seeking cost-effective international travel solutions.
Thrive Travel garners high praise from customers, with an impressive average rating of 4.7 out of 5. Reviewers frequently highlight the excellent customer service, noting that representatives are knowledgeable, helpful, and quick to resolve issues.
Many express satisfaction with the great prices for flights, particularly for international travel, and appreciate the smooth booking process. However, some consumers report frustrations with the booking system, describing it as confusing and expressing concerns about delays in ticket confirmation, especially for urgent travel needs. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with most users eager to recommend Thrive Travel for its competitive pricing and supportive staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 852 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 39 |
| Oct 24 | 4.7 | 34 |
| Nov 24 | 4.8 | 41 |
| Dec 24 | 4.7 | 61 |
| Jan 25 | 4.8 | 70 |
| Feb 25 | 4.7 | 69 |
| Mar 25 | 4.7 | 76 |
| Apr 25 | 4.7 | 64 |
| May 25 | 4.8 | 87 |
| Jun 25 | 4.6 | 74 |
| Jul 25 | 4.6 | 75 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very good pricing for flights and excellent customer service”
“I’ve never experienced anything like this before”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | −2% | 852 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Thrive Travel is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.4).
852 reviews of Thrive Travel. Filter by what matters to you.
Direct contact with Michael, the travel agent, helped give me confidence. His explanation and service were helpful and timely. Strange that OTP needs to be shared for this business to work. Feels a bit sketchy.
The representative was diligent in getting us a good rate.
I booked online believing I was booking directly with the airline. I was actually booking through a travel company unbeknownst to me. My ticket was not immediately available and neither was my seat assigned. I’m not happy about this.
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I used this site to rebook a flight from Switzerland to U.S. one week in advance. I got an AMAZING deal. A few notes: 1) This is an aggregator, so my bookings needed to be managed through two different airlines. Initially, I wasn’t clear on the actual confirmation number (hint, it was without the two letters preceding the dash). I couldn’t locate my flights right away … 2) Some of the contact options/web forms didn’t work for me, but I called the customer service number and got everything sorted out quickly. My advice is to check in and confirm that with a live person as soon as the booking is confirmed via email (took about an hour). 3) In order to get the flight discount, the service often has to add other bookings, which appear under the confirmation number but will be removed once the flight segment completes. Weird, but trust the process. Now that I have figured all of this out, I will DEFINITELY use this service moving forward.
I liked the low prices and the fast response time, however I dislike that they called said that the tickets would be 400 dollars more. Because of a scheduling issue. Shame they couldn't honor the lower price. Edit: they have contacted me and offered half of the amount that had increased, which is amazing. The rapid response for there service and there customer feedback is impressive
This is the first time using Thrive Travel. The price for our flights are excellent. We did have a problem with communication over the weekend in obtaining a one time pin code (OTP). We were not expecting to have a code sent from our bank. In the future, this should be explained by the travel agent so purchasers know what to expect. The agents we're trying to be very helpful in sorting out this problem. Will use Thrive Travel for future flights.
Good responses Not a 5 * because they need to confirm payment successfully. I got charged and got an initial msg that payment not successful. Later when I raised a ticket they confirmed payment. They could have sent an automated email co fiming payment
Narrow of flight search for time and date
I usually buy flight ticket from kayak and this time I was directed to Thrive Travel for least price ticket. It was a new experience. Mr. Marvin Lee the ticket expert from Thrive nicely found the ticket that I wanted. If you have patience and time it is worth it to try Thrive. They save some money for you.
Easy and fast to purchase, it would’ve been better if I could add a check-in luggage on the sight.
I was dealing with Marvin Lee and he was very helpful.
I was asked to provide a one time password, after refusing it I was booked a different flight than I had selected. EDIT: Thrive called me back, and they were able to resolve the issue and send me a refund. Thank you for being proactive. Updated from one star to four star.
Thrive Travel is an online flight booking engine dedicated to helping travelers find the best deals on international flights. The platform specializes in providing users with competitive pricing for popular destinations such as London, Paris, and Rome, enabling customers to save significantly on their travel expenses. By utilizing advanced search technology, Thrive Travel streamlines the flight search process, making it easier for users to compare options and secure affordable airfare. Targeting a diverse audience of leisure and business travelers, Thrive Travel aims to simplify the travel planning experience. The company focuses on delivering a user-friendly interface that allows customers to access a wide range of flight options tailored to their needs. With a commitment to enhancing the travel booking experience, Thrive Travel serves as a valuable resource for those seeking cost-effective international travel solutions.
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