Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.8	852	100%	-0.1	● Low

4.8 / 5 overall

852 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.6▼ 0.1
12-month avg: 4.7
All-time: 4.8
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Booking	Value	Trend	Reviews
Thrive TravelThis company	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.4 out of 5 (good)	4.6 out of 5 (good)	−2%	852
Evolution Travel	4.9 out of 5 (good)	100 out of 100	5.0 out of 5 (good)	—	—	—	1,109
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	4.6 out of 5 (good)	—	1,069
Audley Travel	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	4.6 out of 5 (good)	—	1,050
Travel Advantage	4.8 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.1 out of 5 (good)	3.4 out of 5 (fair)	−1%	1,014

Bottom line: Thrive Travel is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.4).

Reviews

852 reviews of Thrive Travel. Filter by what matters to you.

4.8ⓘ

Customer reviews (852)

0 reviews in the last 12 months

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Vinay Raj Baburaj

1 review

Jul 3, 2025

Not a seamless experience

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customer

1 review

May 12, 2025

Overcharged for a skip lag flight

Booked a skiplag flight without first alerting me and saying it was just a direct flight to Tokyo. They then charged me $50 more than just booking the same thing on United for their service fee

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customer

1 review

Apr 24, 2025

Slow Service and Questionable Prices

This is my first time using a "travel agent", and I only used this service because I was directed from Kayak. This booking came through as an unusual amount, from an airline I didn't book from, so my bank gave me a fraud alert and I confirmed that I did not make the purchase of that amount. I called the customer service at Thrive and they were unhelpful in understanding my complaint and how their business practice of having two different charges impacts people. I searched on Kayak while on the phone with the agent, and found the same exact flights, through Thrive, for $25 cheaper. I asked to be switched to that fare, and the agent either didn't understand or could not process the request. I couldn't reactive my card with my bank until the next day, so I asked to cancel the current transaction. Thrive did honor this and I was refunded. I then booked the cheaper fare myself. However, this reservation was not actually booked with the airlines for 4 days. The final amount charged was STILL not the same as I agreed to on the Thrive transaction. I emailed a different travel agent, assigned my new transaction, a day after I thought I book and still haven't heard from him. I've now been assigned a third travel agent, who can hopefully answer my questions. I'm shocked this company is still in business with their slow service and concerning practices.

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Month	Average	Reviews
Sep 24	5.0	39
Oct 24	4.7	34
Nov 24	4.8	41
Dec 24	4.7	61
Jan 25	4.8	70
Feb 25	4.7	69
Mar 25	4.7	76
Apr 25	4.7	64
May 25	4.8	87
Jun 25	4.6	74
Jul 25	4.6	75
Aug 25	5.0	2

Thrive Travel reviews & trust report

Thrive Travel has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 466 positive reviews

Top complaintsof 26 negative reviews

How it compares

Reviews

Customer reviews (852)

Not a seamless experience

Overcharged for a skip lag flight

Slow Service and Questionable Prices

Alternatives to Thrive Travel

Evolution Travel

Alfa Travel

Audley Travel

Travel Advantage

Voigt Travel

PayLater Travel Australia

The CrowdTrust Experience⭐

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About Thrive Travel

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