The Ticket Clinic A Law Firm reviews & trust report
The Ticket Clinic A Law Firm is a legal service provider specializing in traffic ticket defense and related legal matters. The company assists individuals facing traffic violations, helping them navigate the complexities of the legal system to potentially reduce fines and penalties associated with their tickets. With a focus on customer service, The Ticket Clinic aims to provide accessible legal support to clients seeking to protect their driving records and avoid increased insurance rates.
Targeting drivers who have received traffic citations, The Ticket Clinic offers a range of services including consultation, representation in court, and guidance through the ticket dispute process. Their expertise in traffic law allows them to address various issues such as speeding tickets, DUI charges, and license suspensions. By leveraging their knowledge and experience, The Ticket Clinic seeks to deliver effective legal solutions tailored to the needs of their clients.
The Ticket Clinic A Law Firm has a positive customer experience.
The Ticket Clinic A Law Firm receives a mix of reviews, with many customers praising the firm for its effective representation and excellent communication. Reviewers frequently highlight their satisfaction with the service, noting that cases are often resolved successfully, with tickets dismissed and clients kept informed throughout the process.
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The professionalism and responsiveness of the staff are also commonly commended, making the experience feel seamless and reassuring. However, some consumers express frustration regarding the costs, mentioning that fees can end up being significantly higher than the original ticket amounts. This concern about pricing appears to dampen the overall experience for a portion of clients. Despite these criticisms, the majority of feedback remains positive, indicating that many find value in the services provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
159
100%
+1.2
● Low
3.6 / 5 overall
=
159 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8▲ 1.2
12-month avg
4.0
All-time
3.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
2
Sep 24
5.0
3
Oct 24
5.0
1
Nov 24
3.7
3
Dec 24
2.6
5
Jan 25
3.0
2
Feb 25
1.0
2
Mar 25
3.2
11
Apr 25
4.2
15
May 25
4.8
17
Jun 25
4.8
16
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 159 most recent reviews.
Top praiseof 104 positive reviews
Customer service16%
17 mentions
Professionalism7%
7 mentions
Helpful support6%
6 mentions
Prices & value5%
5 mentions
“Great customer service when I call the office”
On “Customer service” · Jul 8, 2025
Top complaintsof 54 negative reviews
Payment issues70%
38 mentions
Scam31%
17 mentions
Customer service19%
10 mentions
Charges13%
7 mentions
“Had one ticket one time for not having a complete stop at intersection”
On “Payment issues” · Jun 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
Bottom line: The Ticket Clinic A Law Firm is #5 of 5 on overall rating in this group. On value, Knights Professional Services scores higher (3.6 vs 2.3).
Reviews
159 reviews of The Ticket Clinic A Law Firm. Filter by what matters to you.
I've gone to the ticket clinic on several occasions but this time, I received points and Court cost, so I asked about the refund and they said that I must have not been given about twenty other things in the last two years including tickets to be able to get a refund. I simply stated that's not what the advertised commercial states and I want my refund because this is false advertisement.
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All I can tell you is that I had a speeding ticket back in June, paid them to fight the ticket for me and they took care of it for me. The ticket was dismissed and I didn't have to do anything. Thanks team!
So we hired them anticipating my daughters ticket getting dismissed no points etc. complete waste of time and money they did absolutely nothing she still getting the points and I don’t know exactly what will happen with her insurance. Repeat do not waste your time or money with these people they know nothing and did absolutely nothing for us asked what to do next with the insurance I don’t know complete waste of time!!
Attention consumers: DO NOT use ticket clinic when getting a ticket. I got a ticket for $100. I sent it to this so called “ticket clinic” very poor service! They attorney didn’t fight for me. So I ended up paying double for a very minor infraction. If you want poor service with no results, then you can go ahead and use these incompetent attorneys. They charged me $99.95 plus the ticket amount of $100. Boycott ticket clinic!!!!!!
Not the same experience that I use to hv w them yrs ago. I paid them to present me just to get an email that I still hv to pay a $280.00 ticket. Horrible experience.
I hired them to assist me with a speeding ticket. I never had the opportunity at the beginning or end to speak with an attorney to provide feedback. They are really quick at taking your money and promising the ticket can be removed or lowered. That was not the case for me. I repeatedly asked the clerks who answers the calls to reiterate to the attorney if it can’t go away to let me attend traffic school. I was found guilty have to pay the full amount and I can’t attend traffic school. Therefore I get a point on my record and my insurance is going up really high. I still yet to hear from an attorney. Save your money and go represent yourself throw yourself on the mercy of the court. STAY AWAY from “The Ticket Clinic” total SCAM!
My minor son paid to have representation in court for a ticket related to car accident. I (mom) went to just see the process and NO ATTORNEY ever showed up. I actually stood before the judge representing my son since he was a minor and not present.
Called to have his money refunded since HE HAD NO REPRESENTATION. Was told that the attorney Sergio Cruz Bar #21543 was at the hearing and that I spoke over him. Total lie! The only time I actually spoke was to tell the judge my association.
Don't use this company! I will be reporting this attorney to the Florida Bar Association.
The business is an absolute scam, as others had said. I ended up paying about 50 bucks less, and still wasn't eligible for traffic school, EVEN THOUGH MY LAWYER SAID I WAS. when i handed in my completion forum, the court said it wasn't in the minutes that i was allowed. so why did Jason Coker tell me that i was allowed, when i wasnt? Not only is the ticket clinic a scam? but so is he. he owns his own law firm, and i would advise you to stay away.
I was recommended to this company by a friend. She said that they had helped her get out of 2 tickets and helped her mom, as well.
I am 34 years old and I have a spotless record. No tickets. One day the police "closed down" the residential road to my house. When I say "closed" I mean he parked a car (no lights on, no signs, no one directing traffic). When I saw the cop car parked on the sidewalk, I assumed he was pulling someone over and I drove around his vehicle. I drove around the cop car (like everyone does when they see a parked car on a sidewalk). As I slowly drove around the car, a cop jumped in front of my car and started yelling at me. I was confused at first but then he kept yelling about how this road was closed. I tried telling him that a single cop car parked on a sidewalk (turned off) did not indicate to me that the road was closed. I asked him "shouldn't their be cones, a sign, lights on your vehicle?" Oh boy, that pissed him off.
He continued to yell at me some more and then said "because you were so impatient, here" and hands me a ticket for driving on the wrong side of the road.
Let me explain. This was a small residential road with NO middle divider. Just a small residential road. So when a car parks on the side, you have to drive around the car, forcing you to move to the middle of the small road. Driving on the wrong side of the road is a HUGE ticket and can lead to 2 points on your record.
I contacted The Ticket Clinic and they had EVERYTHING removed. Everything. I am so grateful to this company. 🙏 Thank you.
Tried without being told by TC that my trial was scheduled. Fined $1000 without opportunity to schedule payments. License suspended and not told by TC "lawyer", I drove 30 days on a suspended license without even knowing it.
THIS PLACE IS A SCAM. Just pay your ticket or go to court yourself. My wife paid this place $350. The outcome was no points but she still has to pay the original fine of $758 for speeding and pulling into the left shoulder while getting pulled over. The "law firm" sent us a letter stating that the State of Georgia agreed to reduce both tickets due to "DEFECTIVE EQUIPMENT". I'm no lawyer but if the equipment was defective, how can we get a speeding ticket? Seems like no one was at the court to fight for us. I thought that's why we paid $350? Now that I look through the reviews I see a lot of fishy 5 Star reviews. Probably fake reviews to drown out all the real reviews and uncover how bad this law firm really is. Please, do yourself a favor and go to the court yourself or just pay the fine online.
Might as well had pay the court fees instead and done the class
Ticket Clinic and the court of the cost ended up costing me $70 more than just paying the court fees altogether. Instead of paying just the $165 for the court fees, I'm paying the reduced payment of $125 plus the convenience pay. Adds up to $230 for the whole ticket. If I had known that, I would have just paid for the ticket and done the class.
I have no clue what they did to me. I paid them to handle a simple speeding ticket - I HAVE NEVER DONE THIS BECAUSE I NEVER RECEIVE SPEEDING TICKETS! And a MONTH, a full monthhhhhh after they deal with my trial (trial was in September, it is now mid October) they let me know on the Friday before Columbus Day (a holiday- so everyone is closed) that I was found guilty and must turn in my license for 21 days!!!!!! Pay the court 600$!!!!!! And take a 16 hour driving course for REPEAT OFFENDERS!!!! ( I NEVER RECEIVE TICKETS!!!)
What type of punishment is this for a speeding ticket?!?!?!!!!! What did these lawyers do TO me?!! Definitely didn't do anything FOR me!
Reference: I am pregnant (with a lot of pregnancy issues/ risk), and my husband is only here for two weeks at a time before he goes on 'mini' deployments for months at a time. --(BOTH THIS YEAR AND NEXT YEAR! Navy life. )
On top of all that insanity- they knew the day the trial ended in September- the punishment I was receiving and decided not to let me know till a month later on a weekend that I had all this to deal with and turn my license in THIS COMING WEDNESDAY!!!!!!!! Meaning:
Friday: get the news - call ticket clinic to figure out what happened and see if this is a mistake- was told the attorney would call me back and they would mark it urgent. (He hasn't)
Saturday: STRESS OUT - call them again, nothing.
Sunday- WAIT.
Monday (Columbus Day)- Call AGAIN! And get told a load of BS and that we are still within call back timeframe. (Oh good for your guys- I have one day to try and figure something out before I turn my license in!) (oh, STILL no callback, or email!)
Tuesday- Will try and call the courts to see what happened
Wednesday- TURN MY LICENSE IN.
What kind of scam are these 'lawyers' running.
Apparently they aren't working on YOUR behalf.
Ps- I could've just paid my ticket and been done with it- after hiring them-- I got death row for a speeding ticket.
The Ticket Clinic A Law Firm is a legal service provider specializing in traffic ticket defense and related legal matters. The company assists individuals facing traffic violations, helping them navigate the complexities of the legal system to potentially reduce fines and penalties associated with their tickets. With a focus on customer service, The Ticket Clinic aims to provide accessible legal support to clients seeking to protect their driving records and avoid increased insurance rates.
Targeting drivers who have received traffic citations, The Ticket Clinic offers a range of services including consultation, representation in court, and guidance through the ticket dispute process. Their expertise in traffic law allows them to address various issues such as speeding tickets, DUI charges, and license suspensions. By leveraging their knowledge and experience, The Ticket Clinic seeks to deliver effective legal solutions tailored to the needs of their clients.