TicketsGP is a digital platform dedicated to providing customers with access to tickets for a wide range of events and entertainment options. Operating within the events and entertainment category, TicketsGP serves as a marketplace where consumers can browse, compare, and purchase tickets for concerts, sporting events, theater performances, and more. The platform aims to ensure transparency and trust in the ticket-buying process by facilitating user reviews and feedback on various venues and events. The primary customers of TicketsGP include event-goers, families, and groups looking for convenient ticket purchasing solutions. By focusing on user experience and accessibility, the company seeks to enhance the overall ticketing process, making it easier for consumers to find and secure tickets for their desired events. With a commitment to combating fraudulent practices in ticket sales, TicketsGP employs various security measures to protect its users and maintain the integrity of its platform.
TicketsGP receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the quick and straightforward ticket purchasing process, highlighting the clarity of information and secure payment options.
Positive sentiments also emerge regarding the quality of tickets and the helpfulness of the staff, with some customers expressing gratitude for successful ticket acquisitions for major events like F1 races. However, critical feedback is prevalent, particularly concerning issues with ticket availability and double bookings, leading to customers being denied entry. Complaints about the site’s reliability and customer service are common, with several individuals reporting poor communication and inadequate resolutions for their problems.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 121 | 100% | -0.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 4 |
| Oct 24 | 3.7 | 3 |
| Nov 24 | 2.0 | 2 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 2.5 | 2 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 4.6 | 10 |
| May 25 | 3.7 | 28 |
| Jun 25 | 3.9 | 40 |
| Jul 25 | 3.3 | 11 |
| Aug 25 | 3.3 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 121 most recent reviews.
“It was easy to purchase the tickets, once available”
“This is the worst site to ever buy tickets for a F1 event”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.7 out of 5 (poor) | −1% | 121 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | — | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: TicketsGP is #3 of 5 on overall rating in this group.
121 reviews of TicketsGP. Filter by what matters to you.
The last day's experience was amazing, the transportation routes and the maintenance on the first two days was handled pretty well. Unfortunately, the routes on how to get out of the circuit for the last day was very poorly organized and jumping off fences is sth I really did not expect to see.
I did not receive the email with my ticket. Had to purchase new ticket day off.
Absolutely amazing weekend with perfectly arranged tickets. Stand L was amazing for experiencing Barcelona GP.
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Regarding ticket selling and access excellent on that sense , tickets on time and available before hand. Regarding screening (more towards organizers and f1) screens and names were hard to follow with those colors depending on the teams. True that for general admission you have to support heat and be early but that happens on every GP for GA.
Great customer Support! Solved my issues in minutes.
Really grateful to ImolaF1, thanks to them managed to buy the tickets that were not otherwise available. The tickets themselves came around 2 weeks in advance and generally didn't have any problems with them. Saw a lot of reviews complaining about the seats and the view, but I find it unfair, because they're just a reseller and don't influence this kind of things. Anyway, enjoyed my time at the event greatly, thanks again
Focusing the review on TicketsGP/ImolaF1... Being my first F1 race (attended many NASCAR and Indy races) I was disappointed to realize after the ticket purchase that imolaf1.com is not the actual racetrack ticket office but a ticket reseller (my bad?). The site is pretty deceiving. It was nerve racking to be notified (after the purchase) that I would get the (grandstand) tickets ~2 weeks before the event having purchased them a month in advance. In addition, it was very disappointing not being able to select seats while the actual Imola ticket office had seats available. Tickets got delivered 2 weeks in advance of the race thankfully however they were in the lower rows of the grandstand (Imola ticket office showed higher/better seats available). The site is pretty comprehensive and helpful in describing the track/travel experience except that it oversells the idea of taking the train to the track ("25 minute walk"). It took 2+ hours standing in line to walk the last block to the Imola train station on Sat and Sun about 1 hour after quali/race respectively (heading back to Bologna). All in all, purchasing from TicketsGP worked out ok but I would only buy tickets here in a pinch. The 2025 Imola F1 race was great!
Easy to pay via website, got amazing seats and tickets came early in good time to get everything sorted before the trip. Imola track is great and the atmosphere was awesome. Memories which will last a life time. Thank you
The ticket selling part is 100% legit and good user experience. We bought general admission tickets for Imola 2025 (for general admission there weren't any on the F1 website) in October 2024 and received the tickets with barcodes for entry in January 2025. I did send an email with a question to which I never got any reply, but I don't consider it a big deal. There's also an app for the circuit - which we found out at the circuit. The experience overall at the track was amazing.
The Grand Prix itself was great, getting to track from Bologna via train was great! Access in and out of Track very good, however I purchased Gen admin tickets as my sons first race and not sure he would sit out whole day! The general admin tickets are rubbish should not be on sale now designated area for people to sit/ stand to watch race your only holding you get a spot by fence and then at that you have no comfort! If they can’t provide facilities or area for gen admin tickets don’t sell them! Not like they cheap! Very poor in that regard, toilet facilities also for Gen admin tickets shocking not enough. Also stewarding at end for people at end of race non-excistence and people ushered down one pathway jammed very dangerous!
We only bought the general admison tickets Like we did last year in austria. With this ticket you are Not allowed to Go to the 2 big lawns. We had to Pay extra for this. There were so many people at the side of the Track that you cant even see something.
The tickes were what they were supposed to be, but i round out later the price was very infilated, like 150% of the price on the circuite site. I Will never by from them again
TicketsGP is a digital platform dedicated to providing customers with access to tickets for a wide range of events and entertainment options. Operating within the events and entertainment category, TicketsGP serves as a marketplace where consumers can browse, compare, and purchase tickets for concerts, sporting events, theater performances, and more. The platform aims to ensure transparency and trust in the ticket-buying process by facilitating user reviews and feedback on various venues and events. The primary customers of TicketsGP include event-goers, families, and groups looking for convenient ticket purchasing solutions. By focusing on user experience and accessibility, the company seeks to enhance the overall ticketing process, making it easier for consumers to find and secure tickets for their desired events. With a commitment to combating fraudulent practices in ticket sales, TicketsGP employs various security measures to protect its users and maintain the integrity of its platform.
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