Great ticket provider
Great ticket provider
TicketsGP is a digital platform dedicated to providing customers with access to tickets for a wide range of events and entertainment options. Operating within the events and entertainment category, TicketsGP serves as a marketplace where consumers can browse, compare, and purchase tickets for concerts, sporting events, theater performances, and more. The platform aims to ensure transparency and trust in the ticket-buying process by facilitating user reviews and feedback on various venues and events. The primary customers of TicketsGP include event-goers, families, and groups looking for convenient ticket purchasing solutions. By focusing on user experience and accessibility, the company seeks to enhance the overall ticketing process, making it easier for consumers to find and secure tickets for their desired events. With a commitment to combating fraudulent practices in ticket sales, TicketsGP employs various security measures to protect its users and maintain the integrity of its platform.
TicketsGP receives a mixed response from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the quick and straightforward ticket purchasing process, highlighting the clarity of information and secure payment options.
Positive sentiments also emerge regarding the quality of tickets and the helpfulness of the staff, with some customers expressing gratitude for successful ticket acquisitions for major events like F1 races. However, critical feedback is prevalent, particularly concerning issues with ticket availability and double bookings, leading to customers being denied entry. Complaints about the site’s reliability and customer service are common, with several individuals reporting poor communication and inadequate resolutions for their problems.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 121 | 100% | -0.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 4 |
| Oct 24 | 3.7 | 3 |
| Nov 24 | 2.0 | 2 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 2.5 | 2 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 4.6 | 10 |
| May 25 | 3.7 | 28 |
| Jun 25 | 3.9 | 40 |
| Jul 25 | 3.3 | 11 |
| Aug 25 | 3.3 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 121 most recent reviews.
“It was easy to purchase the tickets, once available”
“This is the worst site to ever buy tickets for a F1 event”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.7 out of 5 (poor) | −1% | 121 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | — | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: TicketsGP is #3 of 5 on overall rating in this group.
121 reviews of TicketsGP. Filter by what matters to you.
Great ticket provider
Professional company, with service available by email or phone. We received our tickets and were even upgraded, so everything was perfect. Highly recommended Julien
Booked tickets to the Bahrain Grand Prix with tickets.gp and it was a smooth experience throughout. Got excellent seats in the university grandstand which were better than expected. Tereza and the whole customer service team were excellent throughout responding quickly to any questions I had and making the entire process a nice experience. Would have absolutely no issue using tickets.gp again.
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Compré dos entradas para Sao Paulo en enero para noviembre y ahora me dicen que no hay lugar en el sector que compre y que debo pagar más para ir a otro sector o me devuelven la plata. Pero yo ya contraté aéreos y hotel, me pedí vacaciones, etc... Necesito una solución ya. Quiero mis entradas tal como las pagué en enero.
They sell tickets but don't have them. Not good.
Les informations sont claires et précises, le paiement sécurisé et rapide !
I just wanted to say a huge THANK YOU to the TicketsGP team for their support in getting us tickets to the Hungaroring F1 2025 weekend. It was our first time attending an F1 event and so we did not have much knowledge or experience regarding how tickets should be purchased. My biggest concern was that websites seemed to be asking us to pay hundreds of Euros for tickets that we would not immediately receive. What I found helpful was that as soon as I contacted the TicketsGP phone number provided on the website via WhatsApp in mid-May I got a real person (not a Bot, not a message that I would be contacted later…..) who took the time and patience to explain the ticket buying process to me and reassure me that we’d definitely get the tickets in good time before the event. In addition, when I sent an email requesting any information, they might have on travel options to and from Hungaroring, I got a detailed reply with suggestions. What we ended up doing was to install the BudapestGo app and purchase 72-hour travel cards, which covered all modes of public transport in and round Budapest. TicketsGP sent the F1 Guide document that we also purchased with our tickets well in advance of the F1 weekend. The F1 e-Tickets then arrived about a week before the start date of the event. We had paid for 3 seats in Apex 1 part of the grounds and were extremely lucky and grateful for the position of our seats. We were not so high up in the stands nor too low down. We were near the middle and at the aisle end of the row, which thankfully meant my husband could stretch his legs when needed and we could get in and out of our seats without disturbing anyone else in the row. I am guessing this was just a lucky chance, but we were not complaining 😊 Thankyou TicketsGP for contributing towards making our visit to the Hungaroring F1 event such a positively memorable event. I will definitely recommend using your company for future ticket purchases.
I don't recommend this site. They double sold my ticket to someone else and on Saturday i couldn't get in, someone else was in already on my ticket. On Sunday i went first thing in the morning in order not to miss the race
It was easy to purchase the tickets, once available. However, it was saying that that specific tickets (grid 1) were covered, which they weren't. Fyi, the view was amazing, just between the Grid and Podium.
Very good tickets and very good service.
Great organization, helpfull staff
Fantástico
IT was easy to buy nothing crazy in the email. Attachment easy to print. Late delivery got me worried. Bit its fine.
very bad, I came with vouchers and payment confirmation at every stand they said they were not tickets purchased from them and if I showed the printed paper and I gave 1300eur I wasted 3 hours unnecessarily no one wanted to help
Purchased tickets in March for Monza F1 Had an email 31st July that they are unable to fulfil the ticket allocation, but we can still go on Friday and Saturday with a very poor compensation offer! Why do I not want to see the race? Who decides whose tickets cannot be allocated? The phone number on an email was answered by someone saying it is not Tickets.gp - are they even genuine? Travelling from the UK, so have flights booked, accommodation booked and the time off work. This is also my birthday ruined! SCAM SCAM SCAM SCAM
This is the worst site to ever buy tickets for a F1 event. They are not sustainable, trustable nor professional. We bought months ago tickets for Monza only to receive with almost just a month before the event that they cannot meet the number of tickets they have sold and we can get a refund or vouchers on their shitty site. After I payed taxes, tickets, accomodation, travel expenses and everything else and also in a moment where no more tickets in that category are available and also the prices raised like crazy for other categories, they tell me that the money they have already taken for those tickets are for nothing, because they do not have them. And also what makes them think that I would anyway ever buy again anything else on that site with the joke of a voucher they are sending? Still haven't got my money back from them, I am still waiting. Also, and excuse me for saying this, how the hell are you not capable to verify first how many tickets you put up for sale? And even when you are not sure, put less on the market and the rest when you get the green flag, selling ghost tickets on an official and legit site with that many customers is unacceptable. I also realise that they are a resseler, but talk with your damn supplier in detail before leaving people in thin air. Anyone else who wants to sue them?
TicketsGP is a digital platform dedicated to providing customers with access to tickets for a wide range of events and entertainment options. Operating within the events and entertainment category, TicketsGP serves as a marketplace where consumers can browse, compare, and purchase tickets for concerts, sporting events, theater performances, and more. The platform aims to ensure transparency and trust in the ticket-buying process by facilitating user reviews and feedback on various venues and events. The primary customers of TicketsGP include event-goers, families, and groups looking for convenient ticket purchasing solutions. By focusing on user experience and accessibility, the company seeks to enhance the overall ticketing process, making it easier for consumers to find and secure tickets for their desired events. With a commitment to combating fraudulent practices in ticket sales, TicketsGP employs various security measures to protect its users and maintain the integrity of its platform.
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