TicketsQueen.com is an online platform specializing in the sale of tickets for a wide range of events and entertainment options. The company offers access to tickets for concerts, sports events, theater performances, and various live shows, catering to the needs of music lovers, sports enthusiasts, and event-goers alike. With a user-friendly interface, TicketsQueen.com allows customers to easily search for and purchase tickets from various venues. The target market for TicketsQueen.com includes individuals and groups looking to enjoy live experiences, as well as event organizers seeking a reliable ticketing solution. By providing a comprehensive selection of tickets and transparent pricing, the company aims to enhance the event-going experience for its customers. With a focus on convenience and accessibility, TicketsQueen.com is positioned to serve as a valuable resource in the events and entertainment category.
TicketsQueen.com receives high praise from customers for its easy booking process and reliable ticket delivery, with many highlighting the superb service and excellent seat quality. Reviewers express satisfaction with the rapid response times and the ability to secure tickets for sold-out events, making it a preferred choice for sports fans.
However, some negative feedback emerges, particularly regarding delays in ticket delivery, with one customer feeling scammed during a high-profile match. Despite these concerns, the majority of users report a smooth experience and commend the customer service for resolving issues quickly. Overall, TicketsQueen.com is viewed positively, with a strong reputation for reliability and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 54 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Jan 24 | 5.0 | 2 |
| Feb 24 | — | 0 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | 4.3 | 6 |
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | 4.8 | 5 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 4.6 | 10 |
| Dec 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 54 most recent reviews.
“I'm a happy customer”
“I thought this was okay, it took longer to get my tickets I was already in Liverpool traveling from Holland but fine...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 67 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | +2% | 54 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: TicketsQueen.com is #3 of 5 on overall rating in this group.
54 reviews of TicketsQueen.com. Filter by what matters to you.
Quick and fast service on both e-mail and chat. Tickets worked and we got to see the game (Arsenal-Man C). The cut in the joy was that we ordered and paid for lower longside but got upper longside. Did´t get any money back for the difference in price between the two places.
Good service and fast communication! Ticketsqueen made our Dreams come true! My little brother wanted to go to Arsenal Manchester City. Ticketsqueen reacted fast and we enjoyed a beautyfull game! 100% book again in the future
I had a lot of anxiety after booking tickets for the Arsenal v Brentford game as a Christmas gift. The fact that premiership tickets are released so near to the date, and the hotel costs and travel for the recipients of my gift had me quaking on a cliff edge. TicketsQueen were a bastion of reassurance, promptly replying to my every (probably very annoying) email of concern with calm assurance. I promise next time to trust them COMPLETELY. Daughter and boyfriend had such an amazing time, with fabulous seats and no issues at all downloading the tickets or upon arrival at the Emirates. Such a fantastic experience for them. Already have my eye on next Xmas! Thank you TicketsQueen, you made their dream come true.
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I would like to comment on Reply to my complaint, the seats I paid for were long lower side and at the front what we got is high up in the corner and the other 2 seats were in the next block NOT a few rows away.. its appalling the money you charged for good seats only to be sent tickets of a significant lower value with randomers names on! What if we had been asked for ID? The seats were NOT good seats my Grandson couldn't see the game we were sat so far back.. I understand why you can't be truthful with your comments the least you could do is offer some sort of apology you have made quite a profit on my sale alone, I hope you are proud that you caused upset and tears for my family, you ought to be ashamed!
We purchased 4 tickets to go to the Tottenham Hotspur stadium and had the best time with great seats. It was an amazing experience and we will definitely buy future tickets again with TicketsQueen. Thank you.
First time using Tickets Queen, Very happy with the service, live chat very helpful, Perfect Seats at Emirates Stadium. Will definitely recommend. Thanks!
Everything worked out great. Super customer service. Gladly again!
Showed up at arsenal game tonight. And been sold duplicate as 2 other people in the seat had the exact same ones . Emailed ticketqueen right away and was told name must be mix up and now blocked emails . Didn't get to see the game as other people where in first Paid a fortune and flew down from Scotland for special xmas present . Very upset child. . ..... ...Thank you for your reply . I did get in to the stadium yes only because I argued my way in . Yes you did reply to my email telling me "please not to speak to anyone "and to go quickly to other seats . I can post emails on here If you want . I have nothing to hide . I didn't get the email whilst still in the stadium as for over 30 mins all the emails I sent you where blocked! so much so i resorted to a friend emailing you and got through . All too little too late . why did you not want me to speak to anyone in the stadium? ... And your point that I got into the stadium ??? That made it worse to get in with all the exitement and then asked to leave before the match was so upsetting. Yes I was given a refund quickly and offered tickets for another game the next day for 2 other teams But we came to see arsenal . Flights hotel and few days in London to see arsenal . The whole trip was ruined because you sold 2 tickets to 4 people. End of.!
Superb booking service and rapid response rate. Will definitely book again.
TicketsQueen.com is an online platform specializing in the sale of tickets for a wide range of events and entertainment options. The company offers access to tickets for concerts, sports events, theater performances, and various live shows, catering to the needs of music lovers, sports enthusiasts, and event-goers alike. With a user-friendly interface, TicketsQueen.com allows customers to easily search for and purchase tickets from various venues. The target market for TicketsQueen.com includes individuals and groups looking to enjoy live experiences, as well as event organizers seeking a reliable ticketing solution. By providing a comprehensive selection of tickets and transparent pricing, the company aims to enhance the event-going experience for its customers. With a focus on convenience and accessibility, TicketsQueen.com is positioned to serve as a valuable resource in the events and entertainment category.
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