Terrible customer service
Terrible customer service. I waited 30 minutes + with no answer because I had an issue logging in.

Tradeit is a leading online platform specializing in the trading of Counter-Strike 2 (CS2) skins, utilizing advanced trading bots to facilitate quick and secure transactions. The company caters to a diverse audience, including casual gamers, professional players, streamers, and esports enthusiasts, providing a user-friendly marketplace for buying, selling, and trading virtual items. With a focus on efficiency, Tradeit offers instant trade services with competitive fees, ensuring a seamless experience for its users. The platform supports an extensive inventory of popular CS2 skins, allowing customers to easily upgrade their collections or participate in giveaways for exclusive items. By partnering with prominent figures in the gaming community, Tradeit has established itself as a trusted resource for millions of traders, enhancing the overall trading experience in the competitive gaming landscape.
Reviewers generally praise Tradeit for its fast and reliable trading platform, highlighting good prices and effective customer support. Many customers express satisfaction with the site's safety and ease of use, noting that it provides a trustworthy environment for trading items.
However, some users report issues with trade reversals, particularly when trades become unprofitable, leading to frustration over lost balances and delayed item returns. Additionally, a few consumers mention that prices can be higher than expected, resulting in potential losses on trades. Despite these concerns, the overwhelming sentiment remains positive, with many users appreciating the overall trading experience. Overall, Tradeit is viewed favorably, especially for its speed and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 120 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.6 | 60 |
| Sep 25 | 4.4 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 120 most recent reviews.
“fast and reliable trade, only downside is prices being abit more expensive than what they are actually worth so you l...”
“I wanted to try the invest now thingy, so i put in 100 usd to try it out”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Website & app | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.3 out of 5 (good) | 3.4 out of 5 (fair) | — | 120 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | — | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Tradeit is #2 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.4).
120 reviews of Tradeit. Filter by what matters to you.
Terrible customer service. I waited 30 minutes + with no answer because I had an issue logging in.
Strone sama w sobie jest okej, ale ostatnio musiałem cofnąć trady bo zostałem oscamowany a przed tym wpłaciłem na stronę 150 dolarów. Kiedy po banie napisałem do supportu to odbanowali mnie bez problemu lecz w momencie kiedy zapytałem się co z pieniędzmi (w trakcie bana zabrało mi je z portfela na stronie) to support zaczął obracać kota ogonem i napisali mi że przecież mam skiny z powrotem więc w czym problem. Następnie zaczęli cały czas tak pisać przez 3 dni, więc stwierdziłem że powiem im jasno że ja dostałem swoje skiny z powrotem i oni swoje, ale ja nie dostałem kasy którą miałem na stronie. Niestety od 3 dni mi nie odpisują, support jest nieprofesjonalny i nie chce zwrócić tego co się miało przed tym.
I have recently made a transaction worth of 500$ into trading mode. At the time of the transaction as of now its promissed to receive a 35% bonus including the 500$. I have tried to contact the support multiple times but they dont seem to understand what is going on even with clear evidence that I only behold 500$ as usable funds and didnt have any type of purchase along the way. The support is also answering very slow(2 days for a response) and dont seem to take action.
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Tradeit is a leading online platform specializing in the trading of Counter-Strike 2 (CS2) skins, utilizing advanced trading bots to facilitate quick and secure transactions. The company caters to a diverse audience, including casual gamers, professional players, streamers, and esports enthusiasts, providing a user-friendly marketplace for buying, selling, and trading virtual items. With a focus on efficiency, Tradeit offers instant trade services with competitive fees, ensuring a seamless experience for its users. The platform supports an extensive inventory of popular CS2 skins, allowing customers to easily upgrade their collections or participate in giveaways for exclusive items. By partnering with prominent figures in the gaming community, Tradeit has established itself as a trusted resource for millions of traders, enhancing the overall trading experience in the competitive gaming landscape.
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