Is training.com.au a legitimate company?
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.

CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: training.com.au is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of training.com.au. Filter by what matters to you.
Over a year ago
I got a quick reply and very good service.
Over a year ago
I spoke with one of your people and he asked me more questions whichI answer, then he informed me the price of the course which was out of my reach at this time
Over a year ago
Response is immediate, reps are friendly and helpful and follow up when they say they will. Great experience thank you!
Quick answers to the questions people ask most.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Clicked to get a course guide. They want all of your information for it. I eventually gave in. However I was reluctant to give my mobile number. I don't want them calling. So I get an email and... NO COURSE GUIDE. they just want to get you on the hook like a cheap sales tactic.
I got a quick reply and very good service.
I spoke with one of your people and he asked me more questions whichI answer, then he informed me the price of the course which was out of my reach at this time
Response is immediate, reps are friendly and helpful and follow up when they say they will. Great experience thank you!
Phone call was informative and caller was friendly. But felt pushed into making a decision on the spot. I also did reply to messages left for me on the Tuesday, letting them know, I was in a first aid course and would ring back on on the Friday. I had persistent calls, twice daily, ignoring my request. Am not overly happy with that! Still deciding on this basis if I will go ahead with this company. As they clearly don't listen to there prospective students
Quick to follow up with relevant information. Offered me an opportunity to ask any questions. Very prompt and professional.
Always trust the way you give free advice on we'll research products to keep up the excellent work, trust pilot
Best store on the southside of Brisbane. The team go above and beyond to cater to your needs. Friendly Knowledge Efficient Satisfaction guarantee 💯
The women I spoke to was very friendly, knowledgeable and gave me all the information I needed
I decided that I needed a challenge this year. So I searched for short courses to do.I found the site easy to navigate and vola I found the course perfect for me.
i’ve wanted to get into my childcare course for a long time. i’ve applied many times and wasn’t able to attend the classes because they were “too full” or i was too late. but once i enquired about a course i was interested in the next day i was rung. it made me feel seen and wanted. the lady i spoke to was lovely and listened what i had to say and worked around all the responsibilities i have in my life. i’m now enrolled in the course of my dreams and it works for me. i was put on a plan to pay off my course as well which makes things easier because i am moving out of home.
Beware what you wish for. My Asian daughter in law had a mental health problem early 2021 and while still under treatment signed up for a Real Estate Course costing over $2000. She is unemployed and ill and has defaulted, the debt was outsourced to ARMA who regularly harass her. She has paid heaps of money and hasn't done the course
I enquired about a course 6 days ago and still haven't heard anything back about it. I guess I'll be going through a different provider for the same course.
Done the training very much appreciated because very helpful on my recent job as a cleaner, learned much.
Too many emails
Good evening, I just wanted to follow up with you as per below attached email? I have not received any contact yet and would like to start ASAP. I hope to hear from you soon. Kind regards Gisela
Got a course cheaper than I thought.
The lady that called me was very helpful in answering my questions on the animal care course
I enjoyed the experince of using training com. to help me find the right course and i would recomend training com to my friends and family.
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
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