CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace.
The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
training.com.au has a positive customer experience.
Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
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However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2025.
Last 3 months
1.7
12-month avg
1.7
All-time
4.3
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
2.0
2
Mar 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 393 positive reviews
Helpful support28%
111 mentions
Easy to use27%
108 mentions
Fast & efficient24%
95 mentions
Website & app16%
61 mentions
“Very helpful”
On “Helpful support” · Aug 25, 2023
Top complaintsof 80 negative reviews
Pricing11%
9 mentions
Customer service10%
8 mentions
Communication5%
4 mentions
Misleading4%
3 mentions
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
On “Pricing” · Feb 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
Clicked to get a course guide. They want all of your information for it. I eventually gave in. However I was reluctant to give my mobile number. I don't want them calling. So I get an email and... NO COURSE GUIDE. they just want to get you on the hook like a cheap sales tactic.
I enquired about a course 6 days ago and still haven't heard anything back about it. I guess I'll be going through a different provider for the same course.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
Is training.com.au a scam?
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
What services or products does training.com.au offer?
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
What are the pricing/payment methods for courses on training.com.au?
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
All 5 questions →Show fewer questions
How can I contact customer support at training.com.au?
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Far too expensive for what I’m looking for
Found an online training course for Xero for
$17-99
4.5 hours
Much better value for what I want
And I hate being rung at 8.30am my time
Are you guys that desperate?
I accidentally came to your site and don’t wish to be contacted again please for the above reasons
I came onto your site to find out costs and that was my original question. I could not find your costs so either they weren’t there or were not easy to find.
If I have missed them and it was me being tech challenged I apologise.
Someone rang me regarding the course I want to enrol in, I could barely understand him as he kept breaking up, I have since sent another email stating I want to enrol in the course and have heard nothing back.
I wanted a detailed copy of a training program and when I requested it I received an email that sent me back to a page to request a detailed copy of training program. I gave up in the end and emailed someone to have it sent.spent quite some time going in circles.
I gave my details to get course information sent to me but have not recieved anything except for a review email and a get in contact to find out more email.
Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless as they don't even send you a course guide. They just get your info, ring and ring until you have to be rude and tell them that you just want a damn price and course guide!
The 2 star if for a previous course. I accidentally sent out a purchase for a course and had a heck of a time getting to customer service then when I did I was told there was nothing they could do. So I tried again explained the situation and they said okay we send you a refund. Well I ask for a refund within an hour of purchasing and got $19 out of the $36 I spent. Like why? Whatever. Needless to say I won’t be using training.com again for anything and I would caution everyone to make absolutely sure about the course your purchasing because you won’t get the full refund. And because of this unfortunate events it cause me to miss an opportunity.
A nice one stop shop to research courses through business partners… there are many more training organisations that offer courses than the short list of providers via this site!
The site doesn’t have a clear symbol/search engine for fee help providers.
Hours were waisted opening every providers course only to find it wasn’t fee help or didn’t offer start now delivery with a fee help course.
I did enquire but they didn’t give me good knowledge about course and no good response as well not happy with staff they called me. I want help to aged people in this Covid-19 because shortage of staff but they didn’t help me explain about course
could give people a far go maybe help them out a little why there trying to get up and running you knocked me back the other day as my income was not the best but instead of giving me a far go you just knock me back
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace.
The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.