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Training.com.au receives a generally positive reception from its users, with many praising the helpfulness of the staff and the efficiency of the enrollment process. Reviewers frequently highlight the ease of use and quick responses, noting that they receive timely information and support when inquiring about courses.
However, there are notable complaints regarding the misleading nature of course funding information, with some customers feeling frustrated by the requirement to provide extensive personal details just to access course guides. Additionally, issues with customer service accessibility and excessive follow-up communications are mentioned. Despite these concerns, the overall sentiment remains favorable, as many appreciate the quality of the courses and the dedication of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 2.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
“Their courses look good but the fact that I had to fill out a lot of info just to get a price/course guide is useless...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.1 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 |
Bottom line: training.com.au is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.8).
500 reviews of training.com.au. Filter by what matters to you.
Beware what you wish for. My Asian daughter in law had a mental health problem early 2021 and while still under treatment signed up for a Real Estate Course costing over $2000. She is unemployed and ill and has defaulted, the debt was outsourced to ARMA who regularly harass her. She has paid heaps of money and hasn't done the course
Too many emails
Good evening, I just wanted to follow up with you as per below attached email? I have not received any contact yet and would like to start ASAP. I hope to hear from you soon. Kind regards Gisela
Quick answers to the questions people ask most.
Yes, training.com.au is a legitimate company with numerous reviews from real customers. They have received mixed ratings, but many users have reported positive experiences with responsive customer support.
No, training.com.au is not a scam. Verified reviews indicate that while some customers have faced challenges, such as feeling pressured during enrollment, the majority have received helpful responses and useful information.
Training.com.au offers a variety of online courses across different fields. Customers have noted a good selection of courses tailored to various needs.
Pricing for courses varies, and potential students need to provide personal information to receive course guides. Some reviews suggest that government-funded courses may convert to full-pay options, which can be misleading.
Customer support can be reached via phone or email, and many users have reported quick responses and helpful assistance. However, some reviews indicate a high volume of follow-up calls.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Hi not happy, spoke to a person who was really rude and would not allow me to call back after I finished work. He did not want to understand I was working. Told me I had to speak to him now. Told him I cannot running a housekeeping team. Will call after3, or he could call me. I had to hang up. Very rude obnoxious person. I am reconsidering going to another college.
I did not like the reviews I read regarding the course that I enquired about. A lot of negative reviews, which made me think twice about enrolling.
Online, think again!!
Tried to get info on how much certain courses cost, what the course curriculum covers, etc. On their website they said that if I provided them some info (e.g. email, name, number, etc) that I would have access to the course guide. Big old lie, wasn't it? Now I'm just getting calls from them, no information on this 'course guide' has been provided, and they are just collating information on me as we go. Terrible service, and terrible way to try and get our info. Guess I'll look elsewhere for a service
didn't hear back after inquiry
I asked one question and it still hasn't been answered Very poor response
I request to be contacted. The phone rang from a number I didn't recognise. I answered it and the person on the other end said "hi this is Alex" and I heard nothing else. I said "hello?" a few times and hung up. I had no idea who Alex was at this point. I then got a rude text message saying "Hi Ella, Alex from training.com.au I have tried to call you a few times now regarding your enquiry. Seems like you hung up on me when I mentioned where I was from. Are you still interested in the course? Alex" I didn't hang up on him. This was rude and assuming of him. I was offended and Alex can now rest assured I will not be contacting him.
I went onto the site and made an enquire. And got an email saying someone would be in contact with me? Still nothing And now I’ve been sent an email to do a review with out really having anyone contact me?
I want to start my enquires with a simple price. But it seems I have to sign up for the thing to find out what it’s going to cost. So some weeks have past, I still don’t know what the price is, and I’m supposed to be impressed by your customer service? Nope, I am not.
I am still to get an answer to my question. I have requested how much the course will cost. I am told someone will call me. I do not want phone calls. I simply want to know the cost of the course that I may undertake. The course seems very good. However there is no price.
No where you guys directed me helped at all
Don’t actually help at all with any requests
Your consistent harassment of calling people after hours and being told that you just want email info sent and that I’m too busy this week to answer phone calls l have had 10 missed calls on my phone from the same number all day today you have completely put me off training at your college l am beyond disappointed in your consultants demanding ways. I said not to be contacted by phone for a reason. I am just making Enquiries not ready to enrol not to mention the ridiculous cost of this animal care course 3000 dollars!!! Do you think people can afford that after co vid please do not ring me to talk about this very very bad rating l have you as l won’t be answering !!!
No answer my question
Please provide your contact number and cost of your courses on your website.
CrowdTrust is an online review platform designed to facilitate the sharing and gathering of consumer feedback on various products and services. The company provides users with a space to read and write reviews, helping potential customers make informed decisions based on the experiences of others. By aggregating reviews from a wide range of industries, CrowdTrust aims to enhance transparency and trust in the marketplace. The primary customers of CrowdTrust include consumers seeking reliable insights about products or services, as well as businesses looking to manage their online reputation through customer feedback. The platform serves as a valuable resource for individuals aiming to evaluate options before making purchases, thereby promoting informed consumer behavior. Through its user-friendly interface, CrowdTrust supports a community-driven approach to reviews, fostering a more trustworthy shopping environment.
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