Easy to set up
easy to set up and thankfully I did not need their services as everything went according to plan.

Travel Guard is a provider of travel insurance solutions designed to protect travelers from various risks associated with their trips. The company offers a range of travel insurance plans that cover trip cancellations, emergency medical expenses, and other potential travel disruptions. With options tailored for both international and domestic travelers, Travel Guard caters to a diverse clientele, including individuals and families planning vacations or business trips. The services provided by Travel Guard are underwritten by the National Union Fire Insurance Company of Pittsburgh, PA, ensuring a reliable safety net for travelers. Customers can compare different insurance plans and obtain quotes based on their country of residence, making it easy to find the right coverage for their specific needs. Travel Guard also provides an online platform for travel advisors to assist clients in selecting and booking suitable travel insurance plans.
Travel Guard receives a predominantly negative reception from customers, with many expressing frustration over claims processing and communication issues. A significant number of reviewers report delays in receiving checks for claims, with some stating that their claims were closed without resolution.
While a minority of users praise the ease of purchasing insurance and the clarity of instructions, these positives are overshadowed by complaints about denied claims and poor customer service. Some customers mention that their experiences with claims handling were satisfactory, highlighting good support when filing claims. However, the overall sentiment leans heavily towards dissatisfaction, particularly regarding the reliability of the insurance coverage during travel disruptions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.0 | 148 | 100% | +2.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 6 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 1.0 | 3 |
| Feb 25 | 1.3 | 4 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 3 |
| May 25 | 1.0 | 4 |
| Jun 25 | 1.2 | 6 |
| Jul 25 | 3.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 148 most recent reviews.
“The forms were easy to fill out and there was always a person to answer your questions if needed”
“I received an email saying a check was issued more than a month ago and my claim was marked Closed - however, I have...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.0 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.3 out of 5 (poor) | 1.8 out of 5 (poor) | +86% | 148 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.3 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.6 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.9 out of 5 (good) | — | 60 |
Bottom line: Travel Guard is #5 of 5 on overall rating in this group. On value, Travel Insurance Saver scores higher (4.9 vs 1.8).
148 reviews of Travel Guard. Filter by what matters to you.
easy to set up and thankfully I did not need their services as everything went according to plan.
Stop sending me reminders to review Travel Guard. No one likes travel insurance. It's a ripoff because almost no one needs it or uses it, so no one has experience or even awareness or memory of working with your company. They get it just in case or they feel pressured to get it for some reason...I didn't use your services and I have no relation to your company whatsoever. It was a completely forgettable experience apart from reminders to review Travel Guard. Travel Who?
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Always quick & easy to choose a plan that works for everyone.
They are a scam and will tell you anything to get your money. Terrible. DO NOT USE THEM THEY WILL LIE THEN DENY YOUR CLAIM.
You go above and beyond to fix problems. You are an advocate.
Grateful for resolving my damaged baggage issues in a prompt manner after providing proper verification.
Excellent service
The best company ever. I ended up getting sick and they really stepped in to help. Everything went smooth and fast.
What a colossal waste of money. I paid but got nothing showing that I had any insurance. A portion of my trip was canceled, but I had no clue as to how to file a claim. Zero peace of mind. Zero benefit. The only thing I got from buying this travel insurance was added to a spam email list. Words can not describe how badly I feel duped.
Travel Guard is a provider of travel insurance solutions designed to protect travelers from various risks associated with their trips. The company offers a range of travel insurance plans that cover trip cancellations, emergency medical expenses, and other potential travel disruptions. With options tailored for both international and domestic travelers, Travel Guard caters to a diverse clientele, including individuals and families planning vacations or business trips. The services provided by Travel Guard are underwritten by the National Union Fire Insurance Company of Pittsburgh, PA, ensuring a reliable safety net for travelers. Customers can compare different insurance plans and obtain quotes based on their country of residence, making it easy to find the right coverage for their specific needs. Travel Guard also provides an online platform for travel advisors to assist clients in selecting and booking suitable travel insurance plans.
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