Easy on line purchase.
I hope I don't need to use my insurance, but I now have great piece of mind, and at a very competitive price point.

Travel Protect is an Australian-based travel insurance provider that offers a range of affordable and reliable travel insurance plans covering over 180 countries. The company specializes in providing comprehensive travel insurance solutions tailored for individuals and families planning domestic and international trips. Their offerings include coverage for emergency medical expenses, trip cancellations due to COVID-19, and support for lost or stolen luggage. Targeting travelers seeking peace of mind while exploring the world, Travel Protect emphasizes customer support with 24/7 assistance and dedicated claims support. Customers can easily compare plans and obtain quotes through the user-friendly website, ensuring they select the coverage that best meets their unique travel needs. With a focus on helping travelers navigate potential risks associated with their journeys, Travel Protect aims to enhance the overall travel experience by providing essential insurance services.
Travel Protect receives overwhelmingly positive feedback from customers, who appreciate the ease of purchasing travel insurance online and the competitive pricing. Many reviewers highlight the straightforward process, noting that it is simple to navigate and offers good value for money.
The customer service is frequently praised, with specific mentions of helpful staff who provide support during the purchasing process. However, some consumers express concerns about the clarity of the policy details, suggesting that the coverage may differ from what is advertised. A few reviewers also mention that they have yet to test the claims process, indicating that the true measure of satisfaction will come when they need to file a claim.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 292 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 15 |
| Sep 24 | 4.7 | 15 |
| Oct 24 | 4.2 | 13 |
| Nov 24 | 4.2 | 18 |
| Dec 24 | 4.5 | 17 |
| Jan 25 | 4.5 | 19 |
| Feb 25 | 4.2 | 17 |
| Mar 25 | 4.9 | 22 |
| Apr 25 | 4.3 | 23 |
| May 25 | 4.5 | 10 |
| Jun 25 | 4.7 | 7 |
| Jul 25 | 4.8 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 292 most recent reviews.
“I hope I don't need to use my insurance, but I now have great piece of mind, and at a very competitive price point”
“When an airline cancels your flight, you'd presume a cancellation policy would cover this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | +2% | 292 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
Bottom line: Travel Protect is #5 of 5 on overall rating in this group. On website & app, Travel Insurance Saver scores higher (5.0 vs 4.6).
292 reviews of Travel Protect. Filter by what matters to you.
Over a year ago
I hope I don't need to use my insurance, but I now have great piece of mind, and at a very competitive price point.
Over a year ago
It was easy online to follow and was the cheapest.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I hope I don't need to use my insurance, but I now have great piece of mind, and at a very competitive price point.
Easy to get online
It was easy online to follow and was the cheapest.
The price of this policy compared to other insurers was without comparison. It was an excellent price and although we didn’t need to make a claim, the PDS would suggest we would have been covered for any issues that the bigger companies insure against.
I was experiencing issues entering my details to obtain travel insurance and rang and spoke with Sara from the UK. She was so patient and lovely with me and everything worked perfectly after.
We will tell you once we have made a claim. That's when feedback counts. I can say the policy looks very different than what was being advertised on social media. Buyer beware
Really responsive and paid out for a valid claim with no issues. Would recommend. Also affordable price. Have used them on a few trips and have had no issues when I needed to make a claim
We are home, and all seems to be OK regarding our trip. I haven’t had to test them! I chose this company based on price and policy. It was an internet search with travel insurance comparisons, which I would recommend to any traveller.
It was easy and like the fact you do family protection
Simple and easy to choose the cover we required.
Anytime a vacation went off without a hitch is a great one regardless of the time spend.thanks for covering g me from any mishap all the way .
Quick travel insurance - good price and customer service
The purchase process was straightforward and even extra was easy to apply
Very easy to organise travel insurance and reasonably priced for what we required. Hopefully we won't need to use it!
I developed terrible stomach pains while staying in Jakarta, Indonesia. A doctor recommended I visit the hospital because she was concerned about an inflamed appendix. We called Travel Protect on the way to the hospital to let them know what was happening and within 5 minutes we were talking to one of their medical team. Whole process was very simple, they had a contract with the hospital and within 30 minutes of arriving they had sent through a guarantee of payment. As a result, I received very fast and excellent care. My appendix ended up having to be removed and I spent the next 4 days in hospital. During this time the insurer emailed several times to check how I was doing and they were quick to follow up when my costs reached the initial guaranteed threshold (sent through an updated guarantee of payment within the hour). I left the hospital having paid nothing but the excess, despite the final bill being close to $10k. They also followed up the next week to see if I needed to add anything else to the claim (cancellation of trip, any lost accommodation costs, etc) before it was finalised. I’m planning to use these guys again for our next trip.
Easy, affordable, basic, domestic travel insurance.
The customer service is Great and helpful.
Travel Protect is an Australian-based travel insurance provider that offers a range of affordable and reliable travel insurance plans covering over 180 countries. The company specializes in providing comprehensive travel insurance solutions tailored for individuals and families planning domestic and international trips. Their offerings include coverage for emergency medical expenses, trip cancellations due to COVID-19, and support for lost or stolen luggage. Targeting travelers seeking peace of mind while exploring the world, Travel Protect emphasizes customer support with 24/7 assistance and dedicated claims support. Customers can easily compare plans and obtain quotes through the user-friendly website, ensuring they select the coverage that best meets their unique travel needs. With a focus on helping travelers navigate potential risks associated with their journeys, Travel Protect aims to enhance the overall travel experience by providing essential insurance services.
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